Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur hmksyd

hmksyd
hmksyd
more options

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

Gekose oplossing

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

Lees dié antwoord in konteks 👍 2

All Replies (3)

FireChemist
FireChemist
more options

Gekose oplossing

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

hmksyd
hmksyd Vraag-eienaar
more options

thanks vm

hmksyd
hmksyd Vraag-eienaar
more options

the add on causing the issue was minimise tray - an extension to down them all