Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 4 frequently gives message "Firefox is nnot working" and needs restart

  • 1 antwoord
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

I have been using all the beta releases of Firefox 4, but with the final version I frequently receive the message "Firefox is not working," usually when I have it minimized or am otherwise not actively using it. I did not have this problem before the final release. I am running Windows 7 Home Premium with 4 GB RAM. It does not give me a place to file a crash report. So far I can tell, my Firefox installation and all add-ons u to date and compatible with Firefox 4.

I have been using all the beta releases of Firefox 4, but with the final version I frequently receive the message "Firefox is not working," usually when I have it minimized or am otherwise not actively using it. I did not have this problem before the final release. I am running Windows 7 Home Premium with 4 GB RAM. It does not give me a place to file a crash report. So far I can tell, my Firefox installation and all add-ons u to date and compatible with Firefox 4.

All Replies (1)

more options

See "Hang at exit":


Create a new profile as a test to check if your current profile is causing the problems. See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See: