Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to receive account sync confirmation email

  • 1 antwoord
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur Moses

more options

Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails.

Thank you.


Mod edit: E-mail obfuscated for your privacy

Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails. Thank you. <i>Mod edit: E-mail obfuscated for your privacy</i>

Gewysig op deur Moses

All Replies (1)

more options

Make sure you are using a "mainstream" e-mail provider such as Gmail or even Tutanota. I used to have the same e-mail provider as you (I obfuscated it but saw the domain name) and stopped using it because some websites wouldn't recognize it as a valid domain.