• Kusonjululiwe

Missing Emails After Thunderbird Showed They Were Already Downloaded

115.05 when I started. I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird,… (funda kabanzi)

115.05 when I started.

I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird, and do the same about a month later.

Today I opened Thunderbird, saw that it was downloading around 400 emails in the lower left corner, and waited patiently, as per usual. When "done", however, none of them showed up in the main window. The latest email did not change, was still from around a month ago. When I ask Thunderbird to Get Messages it says there are no new emails to download.

I restarted Thunderbird several times, no change.

I then upgraded to 115.10, hoping this might fix the issue, but it has not.

Since restarting Thunderbird, 2 new emails have come in and are showing correctly, but none of the initial 400 emails "downloaded" today are showing anywhere.

I repaired the Inbox folder (right click > Properties > Repair Folder), no help. I renamed the "Inbox.msf" file and had Thunderbird rebuild it, no help. I renamed the "global-messages-db.sqlite" file and had Thunderbird rebuild it, no help. View Ignored Threads does not help. View > Threads > All is selected. Emails are not in the Trash folder, or any other folder.

All of the initial batch of 400 emails - and the emails I had previously opened - just disappeared.

Opening up the Inbox MBOX file directly, I can see that these 400 emails were never actually downloaded into this file. Not sure what happened.

Opening up my remote email host, I can see that those 400 emails are still there, to the exact point when I last closed Thunderbird.

Asking Thunderbird to download new messages does not download these remote emails.

How do I reset Thunderbird to start the process over and re-download these emails again? Part of TB seems to think it's already downloaded these emails, while another part of TB never actually did.

Does anyone have any idea what to do here?

Asked by misc32 1 usuku oludlule

Answered by misc32 1 usuku oludlule

  • Kusonjululiwe

Drag-n-drop madness

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged. No, this is a horrible idea because that … (funda kabanzi)

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged.

No, this is a horrible idea because that thumbnail covers the target of the drag-and-drop.

Either REVERT this IMMEDIATELY or let us know how to disable and revert to the simple drag-n-drop mouse cursor that does not obstruct the target of the drag.

And in the future AVOID any GUI changes that are not ABSOLUTELY NECESSARY. With these poorly thought through, extremely annoying changes you are only causing damage and aggravation.

Asked by yekos82264 3 ezinsukwini ezidlule

Answered by sfhowes 3 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot Activate Thunderbird Email Account

I am setting up a new Windows 11 Computer and am trying to install Thunderbird. I have downloaded TB (Thunderbird Setup 115.10.2) to my Download Folder. I double click … (funda kabanzi)

I am setting up a new Windows 11 Computer and am trying to install Thunderbird. I have downloaded TB (Thunderbird Setup 115.10.2) to my Download Folder. I double click on that file to run the Setup program, complete the user account information and TB and select Continue. TB completes the search and displays the correct account (att.net) connection information, SMP, POP3, Ports, etc. I select DONE and the Checking Password box displays. It runs for a few minutes and an Error message displays: "Unable to log in at server. Probably wrong configuration, user name or password." If I select Configure Manually, a window displays showing the correct configuration information (I have checked it four times). I will note that "Normal Password" has been selected for Authentication Method in case that is important. I have tried this method several times and get the same Error message. Any help will be greatly appreciated. Thank you.

I have attached a screenshot of the configuration window. Note: My account is with att.net but I am still using my old pacbell.net account that was merged with ATT many years ago.

Asked by Mickeal950 2 ezinsukwini ezidlule

Answered by david 2 ezinsukwini ezidlule

  • Kusonjululiwe

No connection to the SMTP server of AWS SES possible (authentication method)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this. However, as soon as I… (funda kabanzi)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this.

However, as soon as I try to send an email with the data provided by AWS, I get an error message:

"Sending of the message failed. The Outgoing server (SMTP) <ses-smtp-server-url> does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'."

Changing the "Authentication method" did not work either. If I enter the same data in gmail as "Send mail as" (the equivalent to the extra identity of Thunderbird), the connection in the GUI of gmail works without any problems and I can send e-mails via it. So it can't be the data or the configuration of the SES.

I am afraid that Thunderbird does not yet support the newer protocols that SES requires. Does anyone here have any ideas?

Server: <ses-smtp-server-url> Port 587 Connection security: STARTTLS Auth. method: Encrypted password User Name: <username>

Asked by komandar 2 ezinsukwini ezidlule

Answered by komandar 1 usuku oludlule

  • Kusonjululiwe

When viewing an email thread, I see all "copies" of an email, like label folders

Hi, When viewing an email thread, I see all "copies" of an email, like label folders. (See image) How do I remove all these duplicates? Also, on another topic, whe… (funda kabanzi)

Hi,

When viewing an email thread, I see all "copies" of an email, like label folders. (See image)

How do I remove all these duplicates?



Also, on another topic, when I forward mail from one account to another (so that I have that mail in both accounts) - and I have both accounts configured in Thunderbird - the second (forwarded) mail generates a notification sound - but no notification popup. Can this notification sound be eliminated (like the msg display popup does not happen)? It is useless.


Thanks!

Asked by Yogev W 5 ezinsukwini ezidlule

Answered by david 1 usuku oludlule

  • Kusonjululiwe

tb local folders

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system. … (funda kabanzi)

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system.

Asked by pl.killow 2 ezinsukwini ezidlule

Answered by david 2 ezinsukwini ezidlule

  • Kusonjululiwe

Receiving emails with and without attachments all in the same list

Hi - how I receive my Thunderbird emails have changed. I now have to toggle on the attachment (paper clip) symbol to see emails received and sent that have / don't have a… (funda kabanzi)

Hi - how I receive my Thunderbird emails have changed. I now have to toggle on the attachment (paper clip) symbol to see emails received and sent that have / don't have attachments. Previously they were all in the same list. I didn't knowingly change any of the settings. I'd like to reset the emails so that all emails are in one continuous list - both with and without attachments.

Very much appreciate it if I could be guided through how to reset this.

Thanks

Steve

Asked by steve622 3 ezinsukwini ezidlule

Answered by david 3 ezinsukwini ezidlule

  • Kusonjululiwe

All emails disappeared after the web server was changed

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same em… (funda kabanzi)

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

Asked by Farhan 4 ezinsukwini ezidlule

Answered by david 3 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird email list date format

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am u… (funda kabanzi)

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am using Linux Mint and timedatectl says Time zone: Europe/London (BST, +0100)

I have attached screenshots. Please let me know what am I missing. Thank you.

Asked by matei81 4 ezinsukwini ezidlule

Answered by matei81 3 ezinsukwini ezidlule

  • Kusonjululiwe

Deleting gmail emails without deleting them on Tb

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the… (funda kabanzi)

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

Asked by sue.nicolaou3892 4 ezinsukwini ezidlule

Answered by david 4 ezinsukwini ezidlule

  • Kusonjululiwe

Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (funda kabanzi)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 4 ezinsukwini ezidlule

Answered by peter838 4 ezinsukwini ezidlule

  • Kusonjululiwe

No Printer Option

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have… (funda kabanzi)

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

Asked by Terry Bilton 5 izinyanga ezidlule

Answered by Scott Mathis 4 ezinsukwini ezidlule

  • Kusonjululiwe

Rearrange email domains in the left tool box?

In my left tool bar I have: xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use. xxxx@gmail.com followed by folders … (funda kabanzi)

In my left tool bar I have:

xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use.

xxxx@gmail.com followed by folders

xxxx@cox.net this is the new imap cox.net using yahoo.

Is it possible to move the bottom cox.net to the top, followed by gmail, followed by the no longer in use pop cox.net?

Thanks

Asked by thessick 1 isonto elidlule

Answered by Bogomil Shopov - Бого 1 isonto elidlule

  • Kusonjululiwe

New installation of Thunderbird 115.10.2 on Windows 11 has no buttons

Hi. I've just installed the latest version of Thunderbird on a clean copy of Windows 11. Thunderbird comes up with no buttons across the top (Get Messages, Write, Prin… (funda kabanzi)

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

Asked by Dave 4 ezinsukwini ezidlule

Answered by Dave 4 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird wont run

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try t… (funda kabanzi)

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Asked by avoncliffe 3 emasontweni adlule

Answered by mrbunter1 2 emasontweni adlule