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Message filters randomly triggered when email fetched.

I have noticed that in the last 4-5 weeks message filters are not being correctly triggered as email comes in and manual execution of rules works in specific folders (to … (funda kabanzi)

I have noticed that in the last 4-5 weeks message filters are not being correctly triggered as email comes in and manual execution of rules works in specific folders (to get rid of "junk/troll" email. This should have been auto run upon fetch of email.

This has resulted in slow updates of display (subject line) for email being previewed in IN BOX. I have emails in my IN Box that should have been put in specific folders. Each of these has a retention period. I have tried running the "Repair Folder" script(?), but that does not solve the slow update of the subject line to match the email being looked at in preview, or the rules running upon fetch of email.

Currently running TB 115.2.0 (64-bit).

Asked by Wylbur 7 izinyanga ezidlule

Last reply by Wayne Mery 1 ihora elidlule

need to send out emergency email to many addresses

I am trying to send out an emergency email asking for GoFundMe contributions to a very large amount of addresses. Thunderbird has suspended my ability to send emails comp… (funda kabanzi)

I am trying to send out an emergency email asking for GoFundMe contributions to a very large amount of addresses. Thunderbird has suspended my ability to send emails completely. Please help, this needs to be done immediately. Here's what Tbird is now saying: "Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: <wdr@nc.rr.com> service deferred. Too many recipients in a short amount of time. Please try again later. AUP#Out-1440."

I think this is unreasonable. I understand the need to fight spam, but this most definitely is not that.

Asked by notthere56 11 amahora adlule

Last reply by david 6 amahora adlule

Thunderbird

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘n… (funda kabanzi)

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Asked by Barbara Allison 2 ezinsukwini ezidlule

Last reply by christ1 7 amahora adlule

ERROR: Unable to log in at server. Probably wrong configuration, username or password

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last mess… (funda kabanzi)

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password".

Email is from gmail. App version is 115.9.0 (64-bit).

Asked by badgooner 20 amahora adlule

Last reply by david 14 amahora adlule

recover a profile

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.def… (funda kabanzi)

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.default where i've got my recent emails and it tried to import without success. I humbly ask for some options. Can I merge 2 profiles ie copy them into one profie folder? Can I hide/rename the profiles then delete Tbird and install anew? I promise on my grandmothers skateboard I will never use Mozbackup again, + . As an aside in appdata,local,tbird,profiles,yyy.default,cache2 there's a whole bunch of alphacoded files. what do these do?

Ta.

Asked by peter.koz 1 isonto elidlule

Last reply by david 15 amahora adlule

Thunderbird processes in v125.0 are not exiting cleanly.

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunder… (funda kabanzi)

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunderbird processes, before Thunderbird can be restarted.

Asked by Latino 1 usuku oludlule

Last reply by Agent virtuel 20 amahora adlule

message from Thunderbird when trying to access account "may have too many cached connections, use IMAP Advanced Settings to reduce cached

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you m… (funda kabanzi)

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

Asked by Pat Blackburn 5 izinyanga ezidlule

Last reply by diane37 1 usuku oludlule

TB is constantly asking for icloud email password

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a … (funda kabanzi)

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a nightmare to get one for it due to the new way Apple deals with stuff like this. I have to get an 'App Specific Password', which involves logging in, which I hate doing and doesn't work because I use a VPN and Apple discriminates against VPN users and locks my account every time i login (even though it's the same IP address every time).

I did manage to generate one, which got rid of the problem for a day or two, then it came back, generated again, and so I go around, each time having to unlock icloud account, remove old password, generate a new one, paste it into TB and then its fine for a few hours/days.

Would be very grateful for any ideas why this is happening and how to cure it.

thanks

Asked by mozilla516 1 usuku oludlule

Last reply by david 1 usuku oludlule

Thunderbird message Can't Load XPCOM.

Thunderbird will not start. Message Can't Load XPCOM. Windows 10. Have uninstalled and reinstalled Thunderbird multiple times. No change. Have deleted the Thunderbir… (funda kabanzi)

Thunderbird will not start. Message Can't Load XPCOM. Windows 10. Have uninstalled and reinstalled Thunderbird multiple times. No change. Have deleted the Thunderbird folder in Program Files and reinstalled Thunderbird. No change.

Asked by les34 1 usuku oludlule

NEW MAIL COMPOSER FREEZING - version 115.10.1

I just upgraded to version 115.10.1 and I have since had numerous incidents where I could not move the cursor to add the next line etc. If I recall correctly this mostly… (funda kabanzi)

I just upgraded to version 115.10.1 and I have since had numerous incidents where I could not move the cursor to add the next line etc. If I recall correctly this mostly happens after pasting text from a another email or other source. In fact there have been times when the entire composition becomes frozen. In this case it doesn't matter where you place your cursor, you will not be able to edit anything. Very serious problem and a major disappointment. I am always afraid to update at this point, and this is not right. The new releases need to be tried and tested.

Asked by romainroad 1 usuku oludlule

Inbox within an inbox

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently. Looking further I notice that one of my accounts has 'INBOX' as on… (funda kabanzi)

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Asked by allan55 1 usuku oludlule

new emails not showing but unread number increasing during move from Cox to Yahoo changes

Was trying to find a solution to new emails not showing but unread number increasing but no applicable articles were coming up. But after hours of trying solutions, I th… (funda kabanzi)

Was trying to find a solution to new emails not showing but unread number increasing but no applicable articles were coming up. But after hours of trying solutions, I think the answer was to mark some older emails that were marked unread as read. Then the latest couple of days of emails started coming through. This happened when migrating Cox.net emails to Yahoo and then modifying Thunderbird account settings to retrieve them. This email account has over 14K emails from 2014 and later showing in Yahoo Inbox and somehow the Thunderbird Inbox is showing 26K, probably some duplicates, although I have been using the extension "Remove Duplicate Messages". In Yahoo, I made more folders for several older years and moved emails from the Yahoo main Inbox to those various years to cut the size of the Inbox. Any other suggestions would be great for similar situations.

Asked by TCT 1 usuku oludlule

Automatic Email forwarding with mail filter does not include attachment

Hello everyone, I've been using Thunderbird with the Plugin FiltaQuilla as a tool to print attachments of incoming mails (this are alarm information for a fire brigade). … (funda kabanzi)

Hello everyone, I've been using Thunderbird with the Plugin FiltaQuilla as a tool to print attachments of incoming mails (this are alarm information for a fire brigade). Our dispatch center sends the mails out using PGP for encryption, the decryption works properly. Since FiltaQuilla cannot work on encrypted mails, I forward incoming mails to the same account which removes the encryption. The strange situation is: if the filter is executed automatically upon arrival of a new mail, it forwards the message, but does not attach the attachment. If I run the filter manually, it does as it is intended to. See the screenshot for details: the mail comes in at 5:53, the automatic forwarding arrives at 5:59 but without an attachment. My manual filter-test runs properly and includes the attachment at 8:22. I've updated Thunderbird only yesterday evening to V 115.10.1. Before the mayor update to 115, I had the feeling that this problem did not occur. Please let me know if and how I can provide more details such as logs. Best regards Andreas Schultz

Asked by andreas-schultz 1 usuku oludlule

Thunderbird all the sudden stopped working properly last week???

I made no changes to anything, but a week ago, my thunderbird app on my computer stopped loading new messages and began to throw this alert when I try to save drafts or s… (funda kabanzi)

I made no changes to anything, but a week ago, my thunderbird app on my computer stopped loading new messages and began to throw this alert when I try to save drafts or send messages: > Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally. The email on my phone, through the mail app on iphone, still works perfectly. Both the thurnderbird and mail app are set up through IMAP.

Asked by ncellis88 2 ezinsukwini ezidlule

I suppose there is a problem with global indexing if messages are moved to directories in local archive

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topi… (funda kabanzi)

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topic into designated folders, the search engine appears to correctly identify and list all relevant messages (as shown in picture 1). However, when I attempt to open a message from the search results, the subsequent window is blank (refer to picture 2). This suggests that while the messages are displayed in the search results, they cannot be accessed as their links lead to empty pages.

I have temporarily resolved this issue by rebuilding the global database using the steps provided in the following link: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This fix, however, only applies to existing messages, and the indexing breaks again for new messages.

Similarly, toggling the search indexing on and off for specific folders only indexes the messages that were present during the indexing process. This problem persists across multiple installations of Thunderbird, indicating it is not isolated to a single instance of the software.

Is there any option that I should set for correct messages indexing?

Is there any setting I should adjust to ensure messages are indexed correctly?

Asked by Shaggy 2 ezinsukwini ezidlule

Authentication failure with SMTP-server

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred… (funda kabanzi)

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred, but I'm unable to authenticate with my SMTP server. I have not changed any configuration. Some weeks ago a changed my password on the server, but I made the appropriate changes to Thunderbird password manager. All settings, username and passwords are 100% correct as I copy pasted all of them. IMAP on the same server (uses same credentials) works.

I have tried deleting and re-adding my accounts which did not help. I have also tried deleting my profile folder. All other mail clients (e.g. claws-mail, kmail, mailspring) with the same SMTP server don't have any problems sending mail. This problem seems to only affect Thunderbird and Thunderbird forks such as Betterbird.

I have no firewall and am using SSL authentication with cleartext password on the SMTP server.

I get the following output to console on attempted sending of message:

console.error: (new Error("Server error 503 Service Unavailable", "resource://services-settings/Utils.sys.mjs", 390)) console.error: mailnews.smtp: "Command failed: 535 Incorrect authentication data; currentAction=_actionAUTHComplete" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.send: "Sending failed; Unable to authenticate to Outgoing server (SMTP) mail.kapsi.fi. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI="

Asked by kompak 3 ezinsukwini ezidlule

Last reply by david 3 ezinsukwini ezidlule

No email receiving or sending

Yesterday my Thunderbird was sending but NOT saving sent messages. I was receiving all messages. Today, however, I CANNOT RECEIVE or SEND messages. I have used Thunderb… (funda kabanzi)

Yesterday my Thunderbird was sending but NOT saving sent messages. I was receiving all messages. Today, however, I CANNOT RECEIVE or SEND messages. I have used Thunderbird on this computer for years . . . what has happened?

I would appreciate your help. Win Dawson

Asked by winn4 1 isonto elidlule

Last reply by Matt 3 ezinsukwini ezidlule

thunderbird freezes computer

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the … (funda kabanzi)

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the whole computer is non responsive. i used to be able to turn off real time scan in security and it would work for a day and then windows would enable it again. now since the last upgrade windows isnt allowing me that option any more. solutions?

Asked by vhehn1 1 isonto elidlule

Last reply by Matt 3 ezinsukwini ezidlule