I-Thunderbird Isithangami Sokwesekwa

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

I have lost my IMAP and SMTP connections between Thunderbird v91.9.0 on Windows 10 and two Gmail accounts. One is a standard @gmail.com account and the other is an @my_domain account on Google Workspace. The experience is (almost) the same on both.

Any help would be greatly appreciated.

When I try to read IMAP mail through Thunderbird, I'm presented with a pop-up (apparently from Google) to log into the gmail account with the email address pre-populated in the "Enter your email" field. Curiously, the email address for the Google Workspace account is broken into two parts with the user name left justified in the field, the @my_domain right justified and a gap between them. This is not true for the standard @gmail.com account, where the field is prepopulated with a left justified username@gmail.com. I click the "Next" button and an "Enter your password pop-up (apparently from Google) appears, into which I enter the password and click "Next".

Then I see a pop-up (apparently from Google) which says "Mozilla Thunderbird Email wants to access your Google Account", with "Allow" and "Cancel" buttons. I click "Allow" and often (but not always) see a small pop-up (apparently from Thunderbird) which says "Authentication failure while connecting to server imap.gmail.com".

The experience on the sending side through SMTP is similar. Upon clicking "Send" in Thunderbird, I'm presented with the same sequence of pop-ups (apparently from Google) to enter Google user name, password and permission to allow Thunderbird to access my email. Then there is a "sending message" pop-up (apparently from Thunderbird) which never completes.

Here are what I think are the relevant Thunderbird settings --

 Thunderbird settings for user@my_domain.com
   IMAP server: imap.gmail.com        
   IMAP port: 993        
   User name: user@my_domain.com        
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
               
   SMTP server: smtp.gmail.com        
   SMTP port: 465
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
   User name: user@my_domain.com        
           
 Thunderbird settings for user@gmail.com
   IMAP server: imap.gmail.com        
   IMAP port: 993        
   User name: user@gmail.com        
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
               
   SMTP server: smtp.gmail.com        
   SMTP port: 465
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
   User name: user@gmail.com        
               
 Thunderbird Preferences            
   Accept cookies from sites: Checked        
   Accept third-party cookies: Always        
   Exceptions: https:accounts.google.com -- Allow        

Here are what I think is the relevant Gmail setting --

  IMAP is enabled

Thunderbird used to ask me for my password on incoming emails but this has now disappeared and mail is automatically downloaded when I open Thunderbird. How do I re-instate this? I have version 91.10.0 on a Mac and have a POP3 account. I am still asked to enter a password for sending mail and would like to keep this feature.

Recently upgraded Thunderbird from version 61(?) to version 91.0.1. Could not find my address book. Found instructions on how to import address books. Successfully imported contacts. However, they were added to "abook" address book; not "Personal Address Book" (PAB). Tried to move to PAB; would not move. Tried to copy and paste each list to PAB; could not do it. Screenshot of top left part of address book shown (names partially obscured due to privacy).

How do I move all these contact lists from "abook" to the PAB?

Good afternoon -

When I try to send a desktop shortcut or anything else to my Thunderbird Client I see this error message. Tried about 5 fixes on YouTube, none of them worked. How can I get this simple functionality back?

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-05-31-13-47-14-d4ba35.png

Thunderbird is my default Mail Client. Microsoft Office 2021 is resident, but Outlook is uninstalled.

I'm surprised that this has not been addressed before.

Many thanks for your prompt assistance in helping me resolve this! Keep up the good work.

)

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

Hello,

The list of messages contained in a folder display the date as month/day/year which is not convenient for me. How can I change that ?

I tried to use LC_TIME but it's not working...

thanks for your help

As of today (June 2), I can no longer log in to any of my Gmail accounts via Thunderbird. I can still log in via web browser using the same passwords, so I know that my passwords are still valid and Gmail is working. My Privacy & Security preferences are set to accept all cookies, and Thunderbird is up to date (91.10.0). What could have changed?

TB v91.7.0

I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "This addon cannot be installed because it appears to be corrupt."

What am I missing?

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

In my thunderbird program, version 91 64bit, on linux mint 20.3 cinnamon, the region and date/time is displaying properly, but the TBird program is taking the number for the hour from the message time and putting that number into the date as the month of the message. So, a 55-01-2022 message was received in 06-01-2022 at 23:55:12, but the date should be 06-01-2022. What am I doing wrong?

Last night Thunderbird got my gmail. This morning it fails with:

Sending of password for user [edited] @gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

I did not make any changes to the account. I can still log in using my browser.

I had to refresh the OS on my Ubuntu machine and thus lost my Thunderbird application but my home directory is intact and my previous profile (containing multiple mail accounts) is present. When I reinstalled Thunderbird it starts with all settings blank. How can I point to my existing profile without rebuilding all the account information from scratch?

Migrated now 77yo father a couple years ago from Win XP to Win 11.

He had been using Outlook Express for years, so I may have chosen Thunderbird ESR as replacement. He has the latest version (17.0.9) but it has stopped working due to Gmail's security change (oAuth).

Should I backup his profile, uninstall ESR, then download and install latest TBird version to get working again? Thanksbold text

Just installed an upgrade to Tbird, and the Cardbook integration fails, in that you can no longer put in a search. The search area is greyed out.

Can scroll to record but not search

It was working jyst before the upgrade and not afterwards

Dear TB helpers, I have a migration problem for email messages needing to be transferred please to a new PC. They resided in my previous TB within local folders, i.e., on my old PC.

Having backed them up by copying and pasting the old profile (and all its contents) on to an external HDD, I have also recopied the profile to a desktop folder on the new PC. It has a lot of sbd suffix folders and msf subfolders and many items with a name but no suffix.

The newly installed TB (IMAP method for my gmail address) on the new PC has a different 8-character ID as the default user new profile, i.e., different from the 8-character ID for the TB profile on the old PC.

Can the old email messages be added to the new TB local folders in the new PC under the new profile by following certain simple steps? I would not want to lose these 25 GB of messages as some could be needed for future reference. Just looking for continuity really but do not trust my knowledge of TB.

Regards, Bill 30may22.

I have Thunderbird installed on two computers.

On one of the computers, emails being held in my inbox are being automatically removed after two weeks (this is not a desirable action, I am loosing important emails), but on the other computer that is configured exactly the same, emails remain in the inbox indefinitely (which is desired).

Both computers are POP and both configured to run the same email account and appear to have all of the same configurations and settings. I saw someone had posted the same problem a while ago and the reply indicated it may be that the ISP or email provider has their settings set to delete emails as per the two week window, but as I can assure you this is not the case, it is a configuration issue with one of the Thunderbird installations, otherwise both of my computers would be deleting the emails while that is not the case.

Thanks,

Jeff Rogerson

Sending of password for user johndoe@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

This error suddenly started. The answer at https://support.mozilla.org/en-US/questions/1309075 *** might be the solution but the Options panel seems to have gone and the online instructions in Thunderbird Help also lead to an outdated layout. More updated instructions would be appreciated and especially if written for a very old senile fool. I see that I set the password for my mail over a decade ago and I didn't know what I was doing then 8-) I can still read my email via Chrome.

• • • If you viewed the password in Saved Passwords, it indicates you're using 'normal password' authentication instead of the preferred OAuth2. First, check that cookies are enabled in TB Options/Privacy or Privacy & Security (TB 78), set the authentication to OAuth2 in Server Settings for the incoming and also in Outgoing Server (SMTP), then delete the passwords in Saved Passwords, restart TB, enter the current working account password in the OAuth browser window when prompted.