• Kusonjululiwe

All emails disappeared after the web server was changed

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same em… (funda kabanzi)

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

Asked by Farhan 1 usuku oludlule

Answered by david 1 usuku oludlule

  • Kusonjululiwe

Thunderbird email list date format

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am u… (funda kabanzi)

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am using Linux Mint and timedatectl says Time zone: Europe/London (BST, +0100)

I have attached screenshots. Please let me know what am I missing. Thank you.

Asked by matei81 2 ezinsukwini ezidlule

Answered by matei81 9 amahora adlule

  • Kusonjululiwe

Deleting gmail emails without deleting them on Tb

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the… (funda kabanzi)

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

Asked by sue.nicolaou3892 1 usuku oludlule

Answered by david 1 usuku oludlule

  • Kusonjululiwe

Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (funda kabanzi)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 2 ezinsukwini ezidlule

Answered by peter838 2 ezinsukwini ezidlule

  • Kusonjululiwe

No Printer Option

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have… (funda kabanzi)

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

Asked by Terry Bilton 5 izinyanga ezidlule

Answered by Scott Mathis 1 usuku oludlule

  • Kusonjululiwe

Rearrange email domains in the left tool box?

In my left tool bar I have: xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use. xxxx@gmail.com followed by folders … (funda kabanzi)

In my left tool bar I have:

xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use.

xxxx@gmail.com followed by folders

xxxx@cox.net this is the new imap cox.net using yahoo.

Is it possible to move the bottom cox.net to the top, followed by gmail, followed by the no longer in use pop cox.net?

Thanks

Asked by thessick 1 isonto elidlule

Answered by Bogomil Shopov - Бого 1 isonto elidlule

  • Kusonjululiwe

New installation of Thunderbird 115.10.2 on Windows 11 has no buttons

Hi. I've just installed the latest version of Thunderbird on a clean copy of Windows 11. Thunderbird comes up with no buttons across the top (Get Messages, Write, Prin… (funda kabanzi)

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

Asked by Dave 1 usuku oludlule

Answered by Dave 1 usuku oludlule

  • Kusonjululiwe

Thunderbird wont run

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try t… (funda kabanzi)

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Asked by avoncliffe 3 emasontweni adlule

Answered by mrbunter1 2 emasontweni adlule

  • Kusonjululiwe

Persistent problem with Thunderbird not responding

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunder… (funda kabanzi)

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

Asked by savvides48 2 ezinsukwini ezidlule

Answered by savvides48 2 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird freezing when creating link in Draft Email.

Good Day, For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freez… (funda kabanzi)

Good Day,

For the last few weeks, when using Thunderbird on Windows and writing a draft email, when clicking on the button to create a link, the draft email window freezes. This also happens if I use the menu bar Insert -> Links...

All other Thunderbird windows remain functioning, and I can effectively continue working, but the frozen draft window will remain on screen until closed through Task Manager.

This only happens when creating a Link, not inserting other objects, like an Image. This problem also does not happen with Thunderbird on Ubuntu.

I am running version 115.10.1.

Thanks in advance for any tips that could be of help.

Asked by KI89 5 ezinsukwini ezidlule

Answered by Wayne Mery 3 ezinsukwini ezidlule

  • Kusonjululiwe

Changing line spacing in Thunderbird

I want to change the line spacing in my emails to single line including paragraph spacing. Advice given in previous posts says to select Menu then Options. I have clicked… (funda kabanzi)

I want to change the line spacing in my emails to single line including paragraph spacing. Advice given in previous posts says to select Menu then Options. I have clicked on the 3 bar Menu icon and Options is not there. I clicked on Tools in the Menu Bar and Options is not there either. I apparently have to get to Composition, but cannot find a way of getting there.

Asked by Mike 3 ezinsukwini ezidlule

Answered by david 3 ezinsukwini ezidlule

  • Kusonjululiwe

Old PC emails

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files bu… (funda kabanzi)

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files but not the actual PC. Thanks Jim Ferrier

Asked by Jigzoos 5 ezinsukwini ezidlule

Answered by Jigzoos 4 ezinsukwini ezidlule

  • Kusonjululiwe

LOST EMAILS

yesterday afternoon, I noticed a change in my side bar showing the folders. I checked the junk folder, and it was empty. I had left some emails there. I generally have… (funda kabanzi)

yesterday afternoon, I noticed a change in my side bar showing the folders. I checked the junk folder, and it was empty. I had left some emails there. I generally have as many as 30 in there some of which get blocked, but some I need. i looked at settings and it was set to delete junk. I changed to move to junk folder. Today, there is nothing in junk. Also, my sent folder is empty. I use that almost daily. I need my emails back.

Asked by marymatthewscpa 1 inyanga edlule

Answered by Toad-Hall 1 inyanga edlule

  • Kusonjululiwe

Email

Sending of the message failed. An error occurred while sending mail. The mail server responded: <work@email address>: Sender address rejected: not owned by user per… (funda kabanzi)

Sending of the message failed. An error occurred while sending mail. The mail server responded: <work@email address>: Sender address rejected: not owned by user personal@email address. Please verify that your email address is correct in your account settings and try again.

This message suddenly coming up after a Thunderbird update, and I cannot send messages from my work email because I don't "own" it. How do I fix this?

TIA.

Asked by rbradburn 5 ezinsukwini ezidlule

Answered by rbradburn 4 ezinsukwini ezidlule

  • Kusonjululiwe

default account

I have 4 e-mail accounts in TB, and I want to switch from the current default account to another. But how do I do that. I cannot see any button, place where to do that in… (funda kabanzi)

I have 4 e-mail accounts in TB, and I want to switch from the current default account to another. But how do I do that. I cannot see any button, place where to do that in the settings. Why the heck does TB needs to be so tricky to deal with, compared to Outlook?

Asked by music19 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Kusonjululiwe

Having issues with Thunderbird not retaining mail account and password

I am having issues with Thunderbird not retaining my email server and passwords. Each time I want to send an email, it prompts me for the password and then tells me that … (funda kabanzi)

I am having issues with Thunderbird not retaining my email server and passwords. Each time I want to send an email, it prompts me for the password and then tells me that the email address and server don't match. I have tried numerous times to correct this, but it doesn't hold the information. It also switches the server info between accounts. I have 3 different email account and sometimes only one works correctly

Asked by tasman27 6 ezinsukwini ezidlule

Answered by sfhowes 4 ezinsukwini ezidlule

  • Kusonjululiwe

Disappearing emails in all Email accounts Thunderbird 115.10.1

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total m… (funda kabanzi)

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total message count" shows messages are present. In other cases, several days of recent messages have disappeared.

I have tried "repair folders," deleting "smart mailboxes' and even deleting the .mlf file of one inbox without success.

I have 6 email accounts including 2 GMail. The problem is in all of them. As the screenshot shows, there is a disparity between total messages and displayed messages in all boxes (partial view of accounts).


""

Asked by stephenday1951 1 isonto elidlule

Answered by Matt 5 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot send e-mails

My environment - I am running Thunderbird 115.10.2 (64-bit), and Windows 10. - I have had NO Windows updates for at least two weeks. The problem - About five days… (funda kabanzi)

My environment - I am running Thunderbird 115.10.2 (64-bit), and Windows 10. - I have had NO Windows updates for at least two weeks.


The problem - About five days ago, outgoing messages (messages I was trying to send) started taking about 15 to 30 seconds before they were sent successfully.

- Today, I am unable to send messages. I can receive messages.


Actions I have taken 1. I re-installed Thunderbird after using Revo Uninstaller to uninstall it. 2. I contacted my ISP. They checked their settings, and have been unable to detect any error.

Please help!

Kenneth Govias [removed phone# from support forum] (Canada)

Asked by KGovias 6 ezinsukwini ezidlule

Answered by Matt 5 ezinsukwini ezidlule

  • Kusonjululiwe

How do I download my Address book or Contacts from my email server

I just installed Thunderbird on a computer, current version, and it didn't update my address book or contact list off the server. How do I do this manually as I could n… (funda kabanzi)

I just installed Thunderbird on a computer, current version, and it didn't update my address book or contact list off the server. How do I do this manually as I could not find something saying to "download contacts" or anything like that. There is the "Directory Server:" option but I don't know what that is or how to use it. I didn't do that on my other Thunderbird installation (Work Computer). My email server is Mail.com if that matters. Thanks

Asked by Wolf 5 ezinsukwini ezidlule

Answered by david 5 ezinsukwini ezidlule

  • Kusonjululiwe

Authentication failure with SMTP-server

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred… (funda kabanzi)

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred, but I'm unable to authenticate with my SMTP server. I have not changed any configuration. Some weeks ago a changed my password on the server, but I made the appropriate changes to Thunderbird password manager. All settings, username and passwords are 100% correct as I copy pasted all of them. IMAP on the same server (uses same credentials) works.

I have tried deleting and re-adding my accounts which did not help. I have also tried deleting my profile folder. All other mail clients (e.g. claws-mail, kmail, mailspring) with the same SMTP server don't have any problems sending mail. This problem seems to only affect Thunderbird and Thunderbird forks such as Betterbird.

I have no firewall and am using SSL authentication with cleartext password on the SMTP server.

I get the following output to console on attempted sending of message:

console.error: (new Error("Server error 503 Service Unavailable", "resource://services-settings/Utils.sys.mjs", 390)) console.error: mailnews.smtp: "Command failed: 535 Incorrect authentication data; currentAction=_actionAUTHComplete" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.send: "Sending failed; Unable to authenticate to Outgoing server (SMTP) mail.kapsi.fi. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI="

Asked by kompak 1 isonto elidlule

Answered by kompak 6 ezinsukwini ezidlule