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Firefox Privacy Enhanced Mode inadvertently blocking OneTrust privacy software domains

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure. This morning, two websites reported Firefox users are encountering site fu… (funda kabanzi)

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure.

This morning, two websites reported Firefox users are encountering site functionality problems when trying to exercise their privacy rights, such as opting out of sharing data and targeted advertising. My team investigated and was able to reproduce the reported bug.

We discovered the cause of the bug is that Firefox's Privacy Enhanced Mode is by default blocking two domains from our privacy vendor OneTrust which are critical to the functioning of our CMP (Consent Management Platform): - cookielaw.org - onetrust.com

These two domains are used solely for the essential services needed to run our privacy software. They're not used for marketing, sales, or advertising. Blocking them not only causes site functionality issues it keeps our users from being able to exercise their privacy rights.

I've attached two screenshots here showing the network calls and domains.

Can Mozilla please quickly review this bug and remove these two domains from the blocklist powering Privacy Enhanced Mode?

Asked by brandons 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox Browser: Unable to block or move popup window

OS: Linux Mint 21 Browser: Firefox 121.0 There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It mos… (funda kabanzi)

OS: Linux Mint 21 Browser: Firefox 121.0

There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It most cases it blocks important text due to the screen/font scaling I have to use.

My browser privacy settings are set to "Strict".

Autoplay setting is: "Default for all websites: = Block all Websites"

The popup window banner reads "Trending Videos". No video or audio plays and the window is black with the error msg: Sorry, the video player failed to load.(Error Code: 104153)

There is an "X" button on the right hand side of the banner that does go into focus when I hover the cursor over it, but clicking on it does nothing.

I have tried various popup blocking addons but so far none have been able to stop these popup windows.

Suggestions please!

Monty

Asked by Slick 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (funda kabanzi)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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secure sign in to government accounts

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer… (funda kabanzi)

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer Firefox for my daily browser. I have cleared cache and all data and am still unable to sign in. I am using Version 137.0.1 (64-bit)

Your help will be appreciated.

Roger Flagg

[edited] @eastlink.ca

Asked by rogerflagg 8 izinyanga ezidlule

Answered by rogerflagg 8 izinyanga ezidlule

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Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it ris… (funda kabanzi)

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

Asked by Fran Turner 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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How do I get the old "custom history" options back?

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were a… (funda kabanzi)

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were all separate options which was much more useful. How can I get the old menu back?

I don't want to just untick the higher menu "remember search and form history" as I want firefox to remember form and search history during a session - I often have firefox open for several hours at a time. But I do want to know when I close firefox that it will purge form history, but keep browsing and download history.

Asked by mozillauser99 1 unyaka odlule

Answered by mozillauser99 1 unyaka odlule

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Any other good non-Chromium browsers?

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Ope… (funda kabanzi)

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Opera can't be trusted and I don't like how there are like 6 difference versions of Opera in the android app store. DuckduckGo is just badly made IMO. Edge causes some glitches with one of the sites I use most. Should I try Brave? I just want a browser to BROWSE the web. I don't want AI. I don't need a VPN or adblock built in. I don't want a "gamer" browser. A decent local password manager would be nice but I don't want to have to make an account to use it. I know if the product is free, you are the product, so I would almost prefer a browser you pay for but oddly that doesn't seem to be a popular option. Probably because the user data the companies collect makes them more money then people would be willing to pay. Sad times. I miss the 90's.

Asked by Timothy Stearns 9 izinyanga ezidlule

Last reply by SuMo Bot 8 izinyanga ezidlule

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I accidentally sent a crash report, how can I request it to be removed?

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion. Thanks… (funda kabanzi)

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion.

Thanks in advance for all the answers!

Asked by john2312555 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox passwords on multiple computers

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store … (funda kabanzi)

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store all my passwords, I'm concerned that someone at the manufacturer could access my passwords. (The computer refused to boot, so I was not able to scrub it prior to sending it back.) My question is this: if I change the Firefox password on my home desktop, will my passwords on the returned computer be protected?

Thanks for any help!

Tom Smith Ph. [phone# removed from public]

Asked by tasmith 3 iminyaka edlule

Answered by jscher2000 - Support Volunteer 3 iminyaka edlule

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saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (funda kabanzi)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 3 iminyaka edlule

Answered by cor-el 3 iminyaka edlule

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refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (funda kabanzi)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Asked by arejfour 10 izinyanga ezidlule

Answered by TyDraniu 10 izinyanga ezidlule

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I cannot get into my accounts because I cannot receive a text with a code. My phone is held captive.

Please help me sign in to my hotmail (live) outlook account.

I have an appointment and need to access the patient portal.

Thank you!

Asked by Stephanie Tuttle 11 izinyanga ezidlule

Answered by Stephanie Tuttle 11 izinyanga ezidlule

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How do I receive audible notifications on on my Macbook Pro of a new substitute teaching job offer from Frontline Education.com?

Currently I must sign on to Frontline Education to see if there are any new substitute teaching job offers available 24/7. I would like to receive audible notifications … (funda kabanzi)

Currently I must sign on to Frontline Education to see if there are any new substitute teaching job offers available 24/7. I would like to receive audible notifications on my Macbook Pro or Apple ipad or Apple iphone to alert me to a new job offer so that I can then go to my device and look at the job offer. Thank you. John Marshall

Asked by jhmarshall 7 iminyaka edlule

Answered by Murphy 7 iminyaka edlule

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Persistent data keeps dissapearing

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing … (funda kabanzi)

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing browse data and cookies on each closing of the browser), so now when I have downloaded the data and I close and reopen my browser: it's all gone. I tried looking at making Protonmail an Exception, but that's only possible in relation to Tracking Protection. How to fix this?

Thank you in advance,

Kind regards,

Asked by siardnicolai 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Force use master password via mozilla.cfg or policies.json

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json? Thank… (funda kabanzi)

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json?

Thank You

Asked by tomasz.myszkowski 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Deleting my Mozilla Account

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices? Also, when dele… (funda kabanzi)

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices?

Also, when deleting my Mozilla account, is any and all information related to both my Mozilla account and my Mozilla Support account deleted?

Asked by blop202 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

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Comcast email

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message: Firefox prevented this page f… (funda kabanzi)

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

Asked by Douglas Konen 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (funda kabanzi)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 1 unyaka odlule

Answered by amreuben 1 unyaka odlule