Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

"File exporer" window doesn't open

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error: (firefox:3264): Gtk-WARNING **: 13… (funda kabanzi)

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop


Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -


This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Asked by DJ Caësar 9114 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (funda kabanzi)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps … (funda kabanzi)

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

Asked by user239a 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

firefox crash

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image… (funda kabanzi)

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Asked by Fabio 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

Copying entries in history: WYSINWYG

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?). History -> Manage History select e.g. Last 7 days, right click on Name… (funda kabanzi)

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.


ps: why is there on option 'other' in the list of 'topics' ? pps: I already posted this comment but it got lost somehow

Asked by sclaes 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

  • Okugcinwe kunqolobane

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (funda kabanzi)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 11 izinyanga ezidlule

Last reply by jonzn4SUSE 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Drag and drop broken / mouse cursor not reacting

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I h… (funda kabanzi)

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I highlight a piece of text, or some other content block on a page, and drag it, it does not work as smoothly as it should.

Has anyone else experienced this recently?

I find closing Firefox helps temporarily but within 10-15 minutes the same problem occurs.

I have re-installed Firefox and I am running the latest version. I haven't experienced the problem in Safe Mode.

It only occurs on Firefox and is browser-wide.

Asked by Rhys 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Scrollbar arrows missing on Ubuntu KDE desktop

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a… (funda kabanzi)

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

Asked by pjcamp 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Reproducible slow (30 seconds) DNS resolution on Ubuntu 24.04

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04. Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay … (funda kabanzi)

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04.

Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay is due to DNS resolution. This behavior is reproducible by simply closing Firefox, opening it again and entering the same web site once more. Once this initial delay of 30 seconds for DNS resolving has passed the web site can be browsed normally.

Using Google Chrome, Opera or even the Tor Browser on the same system works without any significant delay. Also a DNS lookup from the console returns data almost immediately.

As the delay is always exactly 30 seconds this looks like some DNS resolver timeout only showing up when using Firefox.

Neither starting Firefox in Troubleshoot Mode nor (as often suggested) disabling IPV6 for DNS by setting network.dns.disableIPv6 to true did help.

Any idea how to fix this 30 seconds delay?

Many thanks for any help, Felix

Asked by fb21 2 emasontweni adlule

Last reply by TyDraniu 2 emasontweni adlule

  • Okugcinwe kunqolobane

Many sites wont load i firefox, some kill the browser entirely

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I … (funda kabanzi)

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Asked by jmtocher 1 unyaka odlule

Last reply by jmtocher 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox causes whole system to crash frequently, often multiple times a day

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone… (funda kabanzi)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Asked by DrunkenDefenestrator 1 unyaka odlule

Last reply by DrunkenDefenestrator 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox (linux) and Microsoft Web Apps - issues

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at… (funda kabanzi)

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

Asked by Jadeia 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Captive portal detection for public Wi-Fi login fails

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ... So, I've sat in o… (funda kabanzi)

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ...

So, I've sat in one Espresso House in Denmark; tried to connect to their public Wi-Fi with Firefox in private mode, captive portal went fine, and I was on the Internet. Apparently I had gotten a danish IP address there, since google.com thereafter was in danish.

Now, I sit in a different Espresso House, also in Denmark; however, here, captive portal does not work; in the sense that:

As shown on first screenshot, first I get "You must log in to this network before you can access the Internet.", and I get a "Open network login page" button.

I click on the "Open network login page" button, I can see browser wants to load http://detectportal.firefox.com/canonical.html - but in the end, I do not get the Espresso House login page, but instead I get a redirect to https://support.mozilla.org/en-US/kb/captive-portal , where the "You must log in to this network before you can access the Internet." still stands, but there is no more "Open network login page" button (as shown on the second screenshot)

If I restart the browser in this shop, I think I get the exactly same process - Espresso House wi-fi login page never gets shown, only the https://support.mozilla.org/en-US/kb/captive-portal ...

Strangely, at this point, I do get access to the internet through a browser - but google.com is then in swedish, which I guess means, that there is some sort of a VPN of that shop's wi-fi to Sweden. On the other hand, I don't get internet elsewhere on my computer - for instance, if I want to do `sudo apt update` from the command line, I get errors like "Clearsigned file isn't valid, got 'NOSPLIT' (does the network require authentication?)" - which is what I otherwise get in (the first mentioned) Espresso House, before I've connected to wi-fi via captive portal (once I connect to wi-fi via captive portal there, `sudo apt update` or any other network access from command line is fine).

(Note: my android phone in the same shop, does indeed show Espresso House Wi-Fi login prompt upon Wi-Fi connection, and I can login there fine).

Why does this happen, and how can I force Firefox to show me the actual captive portal so I can login to Wi-Fi - instead of redirecting me to https://support.mozilla.org/en-US/kb/captive-portal ?

Asked by nanomir 2 iminyaka edlule

Last reply by nanomir 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox Automatic Update Keeps Locking dpkg

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines. My Friday routine normally involves updating… (funda kabanzi)

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines.

My Friday routine normally involves updating my computers. Normally, I start firefox and get some preliminary work things out of the way before using sudo apt-get update/upgrade (sudo apt update) to update my system.

However, firefox has interjected and updated itself twice in the past month or so. When it says it has done the update and needs to be restarted, I click the button and it restarts. This would not be a problem since it was going to get updated anyway, however, when I go to start sudo apt-get upgrade to update the rest of my system, I get the following error:

E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?

This lock traces back to firefox and persists for several hours. The first time I assumed something weird just happened resulting in the lock not being released when firefox restarted after its update. However, since this is the second time that it has happened there is something going on with your updater not releasing properly. Normally, the lock is released immediately after the updating software is finished updating, however, this is not the case with firefox right now.

Please fix this bug.

Asked by SH 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule