Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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If the vertical image is long, scroll down and it will be black and the image will not be visible.

If the vertical image is long, scroll down and it will be black and the image will not be visible. Only version 93 has bugs. If you left-click the mouse in the space next… (funda kabanzi)

If the vertical image is long, scroll down and it will be black and the image will not be visible. Only version 93 has bugs. If you left-click the mouse in the space next to the image, the image will appear again. But if I keep scrolling down, it's just black again.

Sites that do not look normal in version 93: https://quasarzone.com/bbs/qe_event/views/5626557

Asked by jaedoly79 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Thunderbird 91 now takes > 5 min to start

Since upgrading to TB 91 (currently 91.2.0), it consistently takes 5+ minutes to start [Windows 10 Pro x64 v. 21H1], even in Safe Mode (all extensions disabled). I can se… (funda kabanzi)

Since upgrading to TB 91 (currently 91.2.0), it consistently takes 5+ minutes to start [Windows 10 Pro x64 v. 21H1], even in Safe Mode (all extensions disabled). I can see the Disk Active time pegged at 100% in the Task Manager during this time, but little to no CPU usage. I am using F-Secure Security Suite for AV (rebranded for Spectrum). Suggestions as to how to fix this?

Asked by cgtyoder 1 unyaka odlule

Answered by cgtyoder 1 unyaka odlule

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PR_END_OF_FILE_ERROR message when trying to get Amazon

I've been trying all day to get to Amazon. No go. I've checked here, and found old threads about this problem. I've tried what was suggested in them, but still not able t… (funda kabanzi)

I've been trying all day to get to Amazon. No go. I've checked here, and found old threads about this problem. I've tried what was suggested in them, but still not able to open Amazon. There was another site that I could not open, also, with the same error message, but I cannot now recall what that site was.

Please help! I need to check on an order from Amazon that I placed just yesterday.

Asked by tanbrae1 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (funda kabanzi)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Asked by ederyaviv 1 unyaka odlule

Answered by ederyaviv 1 unyaka odlule

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404 error

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still wor… (funda kabanzi)

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers

Asked by kx8y 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Narrow font on some websites

On websites that renders text in the users' installed fonts, the text gets rendered in Arial Narrow. This only happens on Firefox; attached are screenshots of https://nya… (funda kabanzi)

On websites that renders text in the users' installed fonts, the text gets rendered in Arial Narrow. This only happens on Firefox; attached are screenshots of https://nyaa.si/ and https://mpv.io/ on Firefox and in Chromium.

A quick glance at about:config with the search term "font" shows no modified settings.

Any fixes?

Asked by fakeymcnoexist 1 unyaka odlule

Answered by fakeymcnoexist 1 unyaka odlule

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Firefox unexpected behavior with text fields

I'm using Firefox Portable. For some reason, in text fields, firefox will randomly "paste" (for lack of a better term) the localhost into a text field and act like it's … (funda kabanzi)

I'm using Firefox Portable. For some reason, in text fields, firefox will randomly "paste" (for lack of a better term) the localhost into a text field and act like it's pressed enter. It can occur when I'm changing tabs, typing, and occasionally when I'm doing nothing at all.

Is there any way to stop this? I've updated the software and tried reinstalling. I don't have any extensions or anything added to the base install. It happens randomly, but more and more frequently. These are new Windows 10 computers (mostly Panasonic FZ-55s, some Dell Toughbook models), and I can't find anything on them that would be causing this issue.

Any help would be greatly appreciated.

Asked by jtravis23 1 unyaka odlule

Answered by jtravis23 1 unyaka odlule

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Firefox display issues on Windows 10 21H1

I'm confused by this issue as Firefox worked fine until recently but an older version doesn't fix the problem. At first I only had issues with LibreOffice and Firefox. LO… (funda kabanzi)

I'm confused by this issue as Firefox worked fine until recently but an older version doesn't fix the problem. At first I only had issues with LibreOffice and Firefox. LO would only open in safe mode, Firefox opened but did not working correctly. The fix for LO was to disable skia so I suspect that is the cause of the Firefox issues, but it could also be a driver issue. Weird thing, Google Chrome also uses skia and although I had an issue with Chrome suddenly not loading, an uninstall/reinstall fixed it. I am aware skia is a Google project so it may be that Chrome and Firefox use different versions of skia.

Issues: Firefox opens and I have my extensions etc across the top but the main window is blank. No websites display. Switching tabs doesn't work. If I open a "More troubleshooting information" tab for example, I can only access/view that tab by closing the first tab. A few menu options work (help menu - Troubleshoot Mode and More troubleshooting information both work fine) but Settings doesn't work. I tried Firefox in safe mode but it makes no difference. I tried refreshing Firefox but it makes no difference. I tried clearing the startup cache but it makes no difference.

This is on a dual boot with Windows 10 and Ubuntu Studio 21.04. I also have Firefox v93.0 (64-bit) installed on the Linux partition and it works fine.

Asked by babs.keeley 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox 93.0 causing graphic resolution issue in Facebook - Candy Crush - Win10 PC

Facebook - Candy Crush - Win10 PC game image and text is brighter - less vibrant and fuzzy in latest Firefox 93.0 version. Confirmed by downgrading back to 92.0.1 and gam… (funda kabanzi)

Facebook - Candy Crush - Win10 PC game image and text is brighter - less vibrant and fuzzy in latest Firefox 93.0 version. Confirmed by downgrading back to 92.0.1 and game was crisp and clear again. Went through all the recommended trouble shooting basics - clear cash and history, check Firefox settings = no improvement. First screen shot below is 93.0 Second screen shot is 92.0.1

Asked by PlatonicSolid 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How to get Firefox to find the profile?

Firefox will not open saying it can't find the profile. There is a profile in the Application Support folder and old ones on the desktop. I followed the directions to acc… (funda kabanzi)

Firefox will not open saying it can't find the profile. There is a profile in the Application Support folder and old ones on the desktop. I followed the directions to access the profile manager through Terminal, but it didn't work. This Firefox Application is one I restored from Time Machine. I got into this problem when I tried to update Firefox. My MacOS system does not meet the requirements to install the latest Firefox. Apparently, my former Firefox got uninstalled in the effort to install the latest version.

Asked by rdservants 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone… (funda kabanzi)

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window.

I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either.

Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue.

Thank you in advance for any and all help!

Asked by 7apple7 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Windows 11 Minimize/Maximize Buttons Missing (Tablet Mode?)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firef… (funda kabanzi)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firefox are telling me Tablet Mode on.

However, tablet mode was officially removed in Windows 11. It's not in the settings, it's not in the Control Panel, and registry edits don't seem to work either. So what's going on here? A regression? How do I get my minimize and maximize buttons back?

Asked by lunabunn 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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white bars on sides of window when title bar is disabled

Since three updates ago there are white bars on three sides of my Firefox window whenever I disable the title bar. (The bars should be visible if you open the first pictu… (funda kabanzi)

Since three updates ago there are white bars on three sides of my Firefox window whenever I disable the title bar. (The bars should be visible if you open the first picture I've attached over a coloured background. The second picture shows the bars disappearing when the title bar is switched on.)

This problem persists in Safe Mode and even after a fresh installation of Firefox, so I am confident that my add-ons and themes are not the issue. The bars also show up when using the Firefox default theme, so a custom theme is not the problem either.

I have also tried, to no avail: Updating my graphics driver, changing my screen scaling, cleaning the registry. And of course simply restarting my computer.

I am at a loss as to what the issue is or how I can fix it.

Asked by white_bars 1 unyaka odlule

Answered by white_bars 1 unyaka odlule

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Firefox needs a memory limit

Firefox needs a limit on memory usage. I was developing a tiny web page on Linux (PopOS) and accidentally created an endless loop in Javascript that ate memory (by growi… (funda kabanzi)

Firefox needs a limit on memory usage. I was developing a tiny web page on Linux (PopOS) and accidentally created an endless loop in Javascript that ate memory (by growing an array). My entire OS became inoperable and had to be hard-rebooted. I was surprised this could happen due to Javascript (a sandboxed browser language), running in a web page (a sandboxed app) running in a Firefox browser that is supposed to protect users from the world wild web. One errant line of legal Javascript in HTML should not equate to a denial-of-service attack.

A sensible approach would be similar to the nice warning given when a script takes too much CPU, offering the user the choice to continue or stop the script when a tab exceeds some reasonable size: a fixed MB size, or say 10% of real RAM memory.

Ideally there should also be some hard limit calculated by Firefox according to the machine's available memory and Firefox's reasonable percentage of it. For example, maybe limit Firefox (all tabs combined) to 50% or maybe 75% of real memory, so that the O/S has a reasonable chance to remain operational so that a bad tab can be closed. Otherwise, Firefox could cause the O/S to lock up, resulting in data loss if there are tabs or other apps outside of Firefox that have unsaved changes.

Thanks for your consideration!

Asked by firefox1574 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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How do you identify the process id of a specific tab

Hi, I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough. How can you identify the… (funda kabanzi)

Hi,

I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough.

How can you identify the pid of a tab in firefox? There isn't a tab in the task manager that shows this, like with chrome, opera, and edge.

I'd appreciate any help.

Thanks

Asked by dpma123 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Lost Firefox data after trouble shooting ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time" error on Mac. Any way to recover my info?

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". Afte… (funda kabanzi)

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal https://support.mozilla.org/bm/questions/1254772, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.

Is there any way I can recover my lost browser info or am I just completely SOL?

Asked by ian83124 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Pop-up window won't fully display on webpage

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button furthe… (funda kabanzi)

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why?

Asked by justin.spitzer 1 unyaka odlule

Answered by justin.spitzer 1 unyaka odlule

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Cannot log in to a specific account

When I attempt to log in to my HomeDepot account I get this error message "We're sorry. There was a temporary technical issue. Please try again later." I have no problems… (funda kabanzi)

When I attempt to log in to my HomeDepot account I get this error message "We're sorry. There was a temporary technical issue. Please try again later." I have no problems with all other browsers.

Asked by thuff47 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Link do not load on page after Firefox upgrade

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail… (funda kabanzi)

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail to load on Firefox when it did just a couple of weeks or less ago. I am now forced to use MS browser just to see those.

For example go to https://sam.gov/opp/81551b02dd2d4e2b8fc06ce327d57113/view look for "Attachments" about 2/3 of the way down and you can see the circling caterpillar thingie where the links should be.

is there a setting or fix? Thank you in advance

Asked by Rahzan 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox 93 freezes

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Window… (funda kabanzi)

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Asked by kadocsa.krisztian 1 unyaka odlule

Answered by Paul 1 unyaka odlule