I-Firefox Community Forum

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Every Firefox window hangs on a single image and I am unable to interact with anything for a few seconds. During these seconds, I can see the memory % in the Windows Task Manager slowly climbing until Firefox unfreezes itself, so it seems to be loading stuff back into memory. For example, it'll climb from 55% to 70%, taking its sweet sweet time. I also see some disk usage with 'System' during this time.

This behavior occurs even when I'm active on the browser and at 50% memory. It seems to occur more often once I hit the 60% memory mark.

I'm almost certain that this is a Firefox-specific issue, because I can interact with any other program during this period. It is only Firefox that stops dead in its track.

Is there a way to make this behavior less aggressive? I'd rather not have my alt-tabs freeze every few minutes.

Hello,

i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and zoomed as well. I entered Firefox in troubleshooting mode without any extensions enabled and the same issue happened still. I tested the Brave and Chrome, no problems there. I tested Firefox latest version and also the ESR version, both had the same issue. One of the webpage links is below that just freezes, but the same issue happens with all sites when you want to see house plans. https://www.rightmove.co.uk/properties/125021075#/floorplan?activePlan=1&channel=RES_BUY Please help me.

Thank you. itaavo

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows.

Firefox 105.0.3 Windows 10 Dell G5 5587

This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback.

Issue is not present on Chromium-based browsers, I've tested in Vivaldi and Chrome. Both are using dav1d.

When AV1 is disabled through "about:config" the issue is gone, but then I face a stuttering problem.

This are my laptop's specs:

OS: Nobara Linux 36 (Thirty Six) x86_64 Host: ROG Zephyrus G15 GA503RM_GA503RM 1.0 Kernel: 5.19.14-201.fsync.fc36.x86_64 Uptime: 2 hours, 41 mins Packages: 2557 (rpm), 9 (flatpak) Shell: bash 5.1.16 Resolution: 2560x1440 DE: GNOME 42.3.1 WM: Mutter WM Theme: Adwaita Theme: adw-gtk3-dark [GTK2/3] Icons: Papirus-Dark [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 9 6900HS with Radeon Graphics (16) @ 4.935GHz GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q GPU: AMD ATI Radeon 680M Memory: 5104MiB / 15227MiB Dav1d package: dav1d-0.9.2-2.fc36.x86_64

Hi, just as title describes, I'm unable to launch Firefox on my computer right now. I think the app MIGHT have automatically updated itself while I left it open overnight, but I'm not sure. All I know is, I'm unable to launch it after it crashed itself while I wasn't looking, and I don't want to factory-reset it because I have a ton of pages open and don't want to have to reopen them. What do I do?

Crash ID: bp-072b8eec-9024-4c7e-9723-ba6c20221008

(If there's any other information on my computer that I can go fetch to solve the issue, I can do so easily, just tell me)

The process manager tells me which window/process is hogging memory. But I have multiple windows open on multiple workspaces. How do I switch to that window so that I can see what it is and decide what to do about it?

Until recently, clicking on a window listed in the process manager would bring that window to the current workspace (ubuntu/xfce). That changed recently. Now clicking/double-clicking does nothing and there only seems to be the option to kill the process.

I guess I can kill it and then look at recently closed windows to see what it was. But that is a bodgy.

Can I fix the process manager so that when I click on one of its listed windows, I get taken to that window on the workspace where it resides? (It always was inconvenient when previously, double-clicking on the window in the list, brought that window to the current workspace. You had then to work out where it had come from if you wanted to put it back).

Firefox's window/workspace management is otherwise excellent. It's the best in my opinion. When it starts-up, for example, it puts all the windows back on the workspaces where they were when it was last closed. Very nice.

I've installed Firefox 105.0.3 on a machine with a fresh installation of Windows. I've left the machine running overnight. The next morning, Firefox stops loading pages. When I check C:\Program Files\Mozilla Firefox, I can see that Firefox.exe has a file date of July, instead of October: all the files in this folder are now for version 102 instead of 105. This has happened several times in a row now. What could be causing this problem?

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox. Another dialogue box opens saying couldn: load XPCON

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox

What is with Firefox lately. Endless problems with screen sizing, light dark mode. But what is really pi**ing me off is the inability to connect to certain web pages. No I don't have a any spyware or viruses (I have scanned with 3 different programs) and I have no problems with connecting to the pages with Chrome or Edge. I'm getting the error messages

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.amazon.ca because this website requires a secure connection.

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.ebay.ca. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.Error code: SEC_ERROR_UNKNOWN_ISSUER

And I get the same warning with Amazon, eBay, my email client Shaw Mail, Google Search, and several other pages that require a login. Is there anything I can do to fix this as I'm really starting to rethink my preferred web page browser?

The timezone on my Gmail and a few other sites automatically changes to Africa/Abidjan time on Firefox. This is not an issue with my device as I've checked the timezone on system preferences and it is correctly set to my local time. Additionally, the timezone appears to be correct on other browsers. I checked Firefox on another device and found the same problem.

In the past, I have not had problems logging into PayPal via Firefox on Windows.

Today, I can get to www.paypal.com but when I try to log in (takes me to https://www.paypal.com/us/signin), my browser window just shows the circling image.

When I tried another browser (Chrome) I got to the login just fine. My Firefox is up to date (105.0.3)

What changed to give this issue and how can one resolve it?

Hi guys. I can access google services like google search, calendar in private browsing but it does not work without the private mode. Could someone suggest to me any solution to this problem?

Firefox just updated itself to v106 (x64). Opening Microsoft outlook web mail (https://outlook.office.com/mail/) gives me the opening envelope between 5 & 10 times, then an error screen that says "multiple redirects detected". Hitting the 'refresh' link works fine, and no trouble after that, so maybe a sign in issue? Seems to be a new problem; didn't happen yesterday.

I have Win 11 pro, Computer is new.

I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before).

Other browser like Chrome and Opera are fine.

I have cleared cache, reset firefox and the usual troubleshooting (including if the tab is on mute).

All sound drivers are up to date.

Can anyone help?

I am on the latest firefox version. When I copy and paste or type something into the url bar firefox just crash closes. In both my on-screen keyboard and physical keyboard. Even during multiple submits there is nothing in here -> Roaming\Mozilla\Firefox\Crash Reports\submitted Even this is in troubleshooting mode with same results. I captured the details during the crash. So don't know if it means anything. I have disabled all security controls and still the same results. This also happens with Google Chrome. Edge, Opera, Brave have no problems. I can click on links to open up sites.

AdapterDeviceID: 0x0412 AdapterDriverVersion: 20.19.15.4835 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: langpack-en-CA%40firefox.mozilla.org:105.0.3buildid20221007.134813,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:105.2.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,amazon%40search.mozilla.org:1.9,ebay%40search.mozilla.org:1.3 AvailablePageFile: 4988145664 AvailablePhysicalMemory: 4535050240 AvailableVirtualMemory: 138522555404288 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221007134813 CPUMicrocodeVersion: 0x27 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1666248630 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1666058670 LauncherProcessState: 0 ModuleSignatureInfo: {"ESET, spol. s r.o.":["eOppBrowser.dll","eplgBrowser.dll"],"Microsoft Corporation":["Windows.ApplicationModel.Store.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["certca.dll","certenroll.dll","wups.dll","wuapi.dll","Windows.Web.Http.dll","ondemandconnroutehelper.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","mskeyprotect.dll","ncryptsslp.dll","mlang.dll","explorerframe.dll","webservices.dll","Windows.Web.dll","twinapi.dll","vaultcli.dll","Windows.Globalization.dll","Windows.Security.Integrity.dll","CryptoWinRT.dll","msxml6.dll","BCP47mrm.dll","Windows.StateRepositoryPS.dll","wsock32.dll","dataexchange.dll","Bcp47Langs.dll","ktmw32.dll","winmm.dll","container.dll","daxexec.dll","Windows.Security.Authentication.Web.Core.dll","wininet.dll","OneCoreCommonProxyStub.dll","windows.staterepositorycore.dll","icm32.dll","directmanipulation.dll","iertutil.dll","urlmon.dll","wscapi.dll","FWPUCLNT.DLL","rasadhlp.dll","srvcli.dll","dbgcore.dll","npmproxy.dll","fltLib.dll","winhttp.dll","version.dll","webauthn.dll","dsparse.dll","cabinet.dll","capauthz.dll","DWrite.dll","Windows.UI.Immersive.dll","InputHost.dll","Windows.UI.dll","textinputframework.dll","MMDevAPI.dll","AudioSes.dll","OneCoreUAPCommonProxyStub.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","cryptnet.dll","winnsi.dll","usermgrproxy.dll","AppXDeploymentClient.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","wshbth.dll","usermgrcli.dll","taskschd.dll","netprofm.dll","nlaapi.dll","msimg32.dll","propsys.dll","d3d11.dll","WinTypes.dll","wtsapi32.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","fwbase.dll","firewallapi.dll","profext.dll","schannel.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","dpapi.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","wintrust.dll","bcryptPrimitives.dll","bcrypt.dll","ws2_32.dll","Wldap32.dll","oleaut32.dll","imagehlp.dll","rpcrt4.dll","kernel32.dll","shell32.dll","SHCore.dll","imm32.dll","shlwapi.dll","nsi.dll","sechost.dll","clbcatq.dll","setupapi.dll","psapi.dll","msctf.dll","gdi32.dll","ole32.dll","combase.dll","user32.dll","msvcrt.dll","advapi32.dll","ntdll.dll","wups.dll","srvcli.dll","NETAPI32.DLL","kbdus.dll","resourcepolicyclient.dll","wkscli.dll","NETUTILS.DLL"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","nss3.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"QFX Software Corporation":["KeyScramblerIE.DLL"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 67 StartupCrash: 0 StartupTime: 1666248620 SubmittedFrom: Client SystemMemoryUsePercentage: 73 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20221007134813","version":"105.0.3","vendor":"Mozilla","displayVersion":"105.0.3","platformVersion":"105.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-MSIX","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"winPackageFamilyName":"Mozilla.Firefox_n80bbvh6b1yt2","sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-AU"],"availableLocales":["en-CA","en-US"],"appLocales":["en-US","en-CA"],"systemLocales":["en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1666246519,"media.gmp-gmpopenh264.lastDownload":1666246521,"media.gmp-gmpopenh264.lastUpdate":1666246521,"media.gmp-manager.lastCheck":1666246519,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19285,"firstUseDate":19285},"addons":{"activeAddons":{"langpack-en-CA@firefox.mozilla.org":{"version":"105.0.3buildid20221007.134813","scope":1,"type":"locale","updateDay":19285,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Language pack for Firefox for en-CA","name":"English (CA) Language Pack","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"signedState":2},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"webcompat@mozilla.org":{"version":"105.2.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"updateDay":19285},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"task-continuity-sync-after-tab-change-rollout-40":{"branch":"sync-after-tab","type":"nimbus-nimbus","enrollmentId":"e682f230-a937-40b9-85d8-916127416814"},"tcp-rollout-phase-iii-tcp-on-by-default-for-50-existing-release-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"8134301d-46e9-4948-97d6-a3c617c67e66"}}} Throttleable: 1 TotalPageFile: 18135060480 TotalPhysicalMemory: 17061318656 TotalVirtualMemory: 140737488224256 URL: about:home UptimeTS: 101.83258 Vendor: Mozilla Version: 105.0.3 WindowsPackageFamilyName: Mozilla.Firefox_n80bbvh6b1yt2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?