I-Firefox Community Forum

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

My Firefox Labs tab disappeared after the update. Instructions online point me towards enabling studies to access it again, yet my box for Studies was also greyed out. Which conflict setting could be the cause here?

1) If I don't see an Https://"'at the beginning of your Mozilla url in the top of my address line I don't proceed further.

2) My cell phone isn't working presently so when you offer an option to confirm who I am by sending a number code to my cell phone number I'm unable to use that option it to confirm who I am. How 'bout coming up with an additional alternative or two for confirming?

Many thanks!

Hello Community,

I have been experiencing significant issues with Firefox for the past couple of months. The main concern is high CPU and RAM consumption during video playback, especially on YouTube.

This issue started appearing only for the past month or two; it was never present before on the same system, and no significant hardware changes have been made.

Crucially, this problem is exclusive to Firefox. I have tested video playback on other browsers such as Google Chrome, Brave, and Microsoft Edge, and do not face any similar performance issues with them.

Your assistance in resolving this is greatly appreciated.

Thank you.

Why does Firefox think I am in Norway when I am in France? I use nordvpn for financial browsing but turn it off once I'm done. The VPN is not currently active, I have cleared cache and cookies and restarted Firefox and it still thinks I'm in Norway so search results are not accurate. Browser language is set to English and French. Thanks for any help in advance. UF

G0ogle hasn't helped! How can I remove some entries from the Bookmarks menu, such as: Search Bookmarks Bookmark All Tabs I'd also like to remove or hide "Other Bookmarks". (I'm using Firefox 147.0.3 x86 on Windows 10 version 1709.) Fingers crossed that someone can help. THANKS!

Hi

05.03.2024 - Ghostery notified me of an available update. Whilst the update was in progress it also downloaded JS.Heur.Calisto.2.7.4.E42F806.Gen. Fortunately, my antivirus software caught it and quarantined it. Can you explain why this was installed with a Ghostery update and please make others aware of this please?

When I click on the Firefox link I get

Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

Why would this happen just today?

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did try to refresh firefox after you click the helper software to uninstall it, but it still doesn't work all the times, and I also tried this (https://support.mozilla.org/en-US/questions/1337970), yet it still doesn't. I might try to uninstall and install it again but is there anything else I can do if it still doesn't work?

Whenever i go on my yahoo mail I get a security alert that says: we have prevented your access to cowhuntforenenst.com I have run my anti virus and malwarebites thinking it may be a virus but it didn't come up as one. And it's only happening on firefox not other browsers. Is there a way to fix this?

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Tab setting; however, the file does not show up in the Import Browser Data route. In fact, the C: directory as seen through this window is quite different from the actual C: directory. What am I doing wrong? Are there any other way to restore the bookmarks using the JSONL24 file?