Firefox will not open any web pages when I am running my VPN.

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN. I have done the following, so far, restarting my system severa… (funda kabanzi)

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN.

I have done the following, so far, restarting my system several times between trying these things:

Checked that internet connection and modem are fine. All pages load in Safari, with VPN running, but I prefer Firefox.

Checked the Network settings for my Mac. Ensured that No Proxy was selected.

Cleared my Firefox cookies, cache and history.

Tried running in troubleshooting mode, turning off all extensions.

Tried turning off Advanced Tracking Protection, which I usually run on Custom.

Refreshed Firefox.

Finally, I turned off my VPN and, viola, all sites work. Turned it back on, and can’t navigate, again. For instance, I tried to open YouTube, and got a blank screen. Turned off VPN, and got to main YouTube page. Turned the VPN on and tried to log in…nope. Turned it off and logged in. Turned it back on and tried to open a video….nope. Turned it off and opened the video…etc., etc..

I very much wish to continue using both Firefox and my VPN. Can you suggest a course of action? Thank you for any advice you can give!!

Asked by Dianardo 3 izinyanga ezidlule

Last reply by AntBee 24 imizuzu edlule

Issue accessing webpages using Mozilla Firefox

Greetings, Mozilla Community I'm reaching out to you to get assistance with an issue I'm having with Mozilla Firefox when trying to access the following website: https://… (funda kabanzi)

Greetings, Mozilla Community I'm reaching out to you to get assistance with an issue I'm having with Mozilla Firefox when trying to access the following website: https://strandsgamenyt.com/ I'm not sure if there's a bug in the website, if it's incompatible with some browsers, or if the browser is blocking anything, but it won't load.

Does anyone else have experience with this issue or suggestions for a solution? I've tried clearing my browser's cache and deleting extensions, but the problem persists.

I would appreciate any guidance or thoughts on making the website easier to use. I appreciate your help in advance.

Asked by Awix Baslet 1 ihora elidlule

Last reply by Paul 1 ihora elidlule

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (funda kabanzi)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 izinyanga ezidlule

Last reply by maarten.bodewes 2 amahora adlule

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (funda kabanzi)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 2 emasontweni adlule

Last reply by zeroknight 2 amahora adlule

Youtube Playback choppy / low frame rate in DEFAULT view only

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing) I am having an is… (funda kabanzi)

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

Asked by jconnmchugh 3 amahora adlule

Last reply by zeroknight 2 amahora adlule

Problem with Mozilla Firefox webpage access

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://canuckletoday.ca. … (funda kabanzi)

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://canuckletoday.ca. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

Asked by Awnex Baylor 19 amahora adlule

Last reply by jonzn4SUSE 8 amahora adlule

Mozilla is blocking needed websites

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the pa… (funda kabanzi)

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Asked by Ann Pride 14 amahora adlule

Last reply by jonzn4SUSE 9 amahora adlule

Icon of Firefox Multi-Account Containers won't show up on top of screen

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browse… (funda kabanzi)

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Asked by Chrstph 21 amahora adlule

Last reply by cor-el 12 amahora adlule

Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (funda kabanzi)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Asked by mhdavisjr 1 usuku oludlule

Last reply by cor-el 12 amahora adlule

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (funda kabanzi)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 20 amahora adlule

Last reply by cor-el 13 amahora adlule

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (funda kabanzi)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 21 amahora adlule

Last reply by jscher2000 - Support Volunteer 13 amahora adlule

Can no longer login to webmail on firefox, but I can login using MS Edge.

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the we… (funda kabanzi)

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Asked by rg.powers 14 amahora adlule

Last reply by jscher2000 - Support Volunteer 14 amahora adlule

Google ReCAPTCHA is not working on all websites

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefo… (funda kabanzi)

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefox and Chrome or any other browsers. The issue is primarily with Windows version

I already tried clearing cookies, cache, disabling Tracking Protection, adding sites to DNS white list

Environment: OS Windows 11 Version 23H2, Firefox 125.0.3 For testing used: https://www.google.com/recaptcha/api2/demo

Asked by Maxim L 2 ezinsukwini ezidlule

Last reply by cor-el 14 amahora adlule

Gmail says browser is unsupported just now, Firefox help says version is up to date.

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11… (funda kabanzi)

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11. On gmail help, it said to disable extensions and add-ons. I did this, restarted Firefox and get the same message.

Asked by tracyjel 17 amahora adlule

Last reply by cor-el 14 amahora adlule

I trusted you!!

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had aut… (funda kabanzi)

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had auto updated and now better than ever. Only all my tabs are gone. Why does every other browser save and restore tabs when updating, but not Firefox??? Do I have to go back to Safari or Chrome? This cannot happen!!!

Asked by dlarkins4144 15 amahora adlule

Last reply by cor-el 15 amahora adlule

Spell Checker still does not work even with multiple dictionaries and language packs installed and enabled, plus "Check your spelling as you type" ticked

Title, The option to switch languages is also not present in the right click menu (see attached image) I'm really unsure how to figure this out so any advice would be g… (funda kabanzi)

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

Asked by eftdlcoy 2 ezinsukwini ezidlule

Last reply by cor-el 15 amahora adlule

Headlines and other tabs are not showing properly - Not even a different language - Example: Vj cv)u"k#

Headlines and other tabs are not showing text properly - Not even a different language - Example of the way a headline or tab would read: Vj cv)u"k# with other parts of t… (funda kabanzi)

Headlines and other tabs are not showing text properly - Not even a different language - Example of the way a headline or tab would read: Vj cv)u"k# with other parts of the website reading is ok. Especially in the application Vimeo.

I have rebooted computer and confirmed it is something to do with Firefox because when I go and use another platform like chrome it looks fine, no problems.

Asked by mwilliams2 19 amahora adlule

Last reply by cor-el 15 amahora adlule

Cannot access Virgin.com Account or e-mail since last Mizilla Update

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account detai… (funda kabanzi)

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account details. Sign in and the links just don't work. It was fine yesterday, but there has been another Mozilla 'Update' which has 'Broken' the Virgin site! Can I roll back to the previous version of Firefox? There does seem to be an awful lot of updates; every few days it sems. Why?

Asked by Gemini Idf 1 usuku oludlule

Last reply by James 15 amahora adlule

After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (funda kabanzi)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Asked by sgabardi 2 ezinsukwini ezidlule

Last reply by James 16 amahora adlule