Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried t… (funda kabanzi)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Asked by chcats 1 usuku oludlule

Last reply by chcats 1 usuku oludlule

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (funda kabanzi)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 2 emasontweni adlule

Last reply by mobilesuit 12 imizuzu edlule

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (funda kabanzi)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 6 ezinsukwini ezidlule

Last reply by RWT 5 ezinsukwini ezidlule

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (funda kabanzi)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Asked by Inge Jordan 6 ezinsukwini ezidlule

Last reply by Inge Jordan 5 ezinsukwini ezidlule

Hardware Video Encoding seems broken on Arch Linux with an AMD RX 7800 XT

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on … (funda kabanzi)

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on the internet about the problem and I am having a lot of trouble with it. YouTube playback with libva-mesa-driver and libva-vdpau-driver will start stop restart start playing audio then crash with a this error every single time. I am at my wits end trying to figure out this problem and I would love help figuring out the problem I am using firefox-developer-edition as a note thanks Ozzy

Asked by Ozzy Helix 1 isonto elidlule

Last reply by Ozzy Helix 6 ezinsukwini ezidlule

Firefox Memory leaking when i'm on e-mail site

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB … (funda kabanzi)

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB

Asked by Red 1 isonto elidlule

Last reply by Red 6 ezinsukwini ezidlule

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (funda kabanzi)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 2 emasontweni adlule

Last reply by Lisa Smith 5 ezinsukwini ezidlule

Why can't some Wikipedia pages activate read mode?

Hello everyone, Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does… (funda kabanzi)

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 2 emasontweni adlule

Last reply by Patrick-Emmabuntus 5 ezinsukwini ezidlule

Trouble printing with Epson POS TM-T20 Thermal Printer

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work. We're currently running Firefox on Debian 12. I've … (funda kabanzi)

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work.

We're currently running Firefox on Debian 12. I've tried both the ESR version that comes with the Debian repository and the latest Firefox as a flatpak.

When printing to the receipt printer, the only thing that is printed is the left-hand most part of the logo and a little part of the text and this occurs towards the right-hand side of the paper. I've changing all of the settings, resetting the settings for the print in about:config, but nothing seems to work.

I'd love to get this working so that staff could use Firefox. I'm attaching an image of what the print job looks like and a screenshot of what the print-preview shows.

Asked by Ron H. 6 ezinsukwini ezidlule

Last reply by Ron H. 5 ezinsukwini ezidlule

Disabling drag/selection scrolling

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrol… (funda kabanzi)

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Asked by Sabin 6 ezinsukwini ezidlule

Last reply by Sabin 5 ezinsukwini ezidlule

Microsoft's Copilot extension causing problems

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic … (funda kabanzi)

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Asked by longinthetooth 6 ezinsukwini ezidlule

Last reply by longinthetooth 6 ezinsukwini ezidlule

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (funda kabanzi)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 5 ezinsukwini ezidlule

Facebook unreachable on both Firefox and Waterfox

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messe… (funda kabanzi)

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Asked by Max 5 ezinsukwini ezidlule

Last reply by Max 5 ezinsukwini ezidlule

Can't clear autosuggest

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in … (funda kabanzi)

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

Asked by bizbizbiz 1 isonto elidlule

Last reply by bizbizbiz 5 ezinsukwini ezidlule