Secure connection failed in Firefox but same link works in Brave. How to troubleshoot?

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at 1) https://e.synchronyfinancial.com/ which, in Brave, redirects to 2) https:… (funda kabanzi)

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at

1) https://e.synchronyfinancial.com/

which, in Brave, redirects to

2) https://lowes.syf.com/accounts/login

Inputting either link in Brave gets me to the finish line but the first link above fails in Firefox with the "Secure Connection Failed" message and dumps me at https://www.synchrony.com/accounts/. The second link does the same.

Is there any way to troubleshoot the problem?

I HAVE tried shutting-down Malwarebytes but the result was the same.

This is the only site on which I have encountered this issue. All that I can determine at the moment is that that certificate is from DigiCert and the expiration date is in 2025, i.e., this is not a Symantec cert.

DigiCert Global G2 TLS RSA SHA256 2020 CA1 Organization (O) DigiCert Inc Organizational Unit (OU) <Not Part Of Certificate> Issued On Wednesday, February 7, 2024 at 6:00:00 PM Expires On Tuesday, March 4, 2025 at 5:59:59 PM

I don't use Google Chrome browser nor do I use MS Edge. After using the Mosaic browser, I switched to Netscape Navigator, then to Mozilla, and, finally to Firefox. I am not looking forward to migrating to another browser. ;-)

Asked by Def Egge 3 ezinsukwini ezidlule

Last reply by Def Egge 1 usuku oludlule

My saved passwords don't show up in my laptop browser.

I am using Firefox version 125.0.3(64-bit). I am not able to access my saved passwords. It is asking me to log in when I am already logged in to my Firefox account. When … (funda kabanzi)

I am using Firefox version 125.0.3(64-bit). I am not able to access my saved passwords. It is asking me to log in when I am already logged in to my Firefox account. When using Firefox in Troubleshoot Mode I can access my saved passwords. How do I solve this problem? Moreover I am unable to add a Primary Password to protect my saved passwords. I have never tried to add a primary password before this problem.

Asked by Prakash 1 usuku oludlule

Addon cannot be installed because it seems to be corrupt

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as i… (funda kabanzi)

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as it appears to be corrupt. Below are the package.json and the manifest.json:

package.json

{

 "name": "ext",
 "version": "1.0.0",
 "description": "",
 "main": "contentScript.js",
 "scripts": {
   "test": "echo \"Error: no test specified\" && exit 1"
 },
 "keywords": [],
 "author": "",
 "license": "ISC"

}


manifest.json

{

 "manifest_version": 2,
 "name": "SKUORG",
 "version": "1.0",
 "description": "Organises SKUs on WooPage",
 "permissions": [
   "activeTab",
   "webNavigation",
   "<all_urls>"
 ],
 "content_scripts": [
   {
     "matches": ["<all_urls>"],
     "js": ["contentScript.js"]
   }
 ]

}


I have tried on two devices / installs of firefox and have followed the steps I could find on this page : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes#w_corrupt-extension-files

If you have any suggestions please let me know.

Asked by harjoat 1 usuku oludlule

Last reply by harjoat 1 usuku oludlule

Can't clear autosuggest

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in … (funda kabanzi)

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

Asked by bizbizbiz 1 isonto elidlule

Last reply by bizbizbiz 1 usuku oludlule

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (funda kabanzi)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Asked by Inge Jordan 3 ezinsukwini ezidlule

Last reply by Inge Jordan 1 usuku oludlule

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (funda kabanzi)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 3 ezinsukwini ezidlule

Last reply by RWT 2 ezinsukwini ezidlule

Facebook unreachable on both Firefox and Waterfox

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messe… (funda kabanzi)

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Asked by Max 2 ezinsukwini ezidlule

Last reply by Max 2 ezinsukwini ezidlule

Disabling drag/selection scrolling

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrol… (funda kabanzi)

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Asked by Sabin 2 ezinsukwini ezidlule

Last reply by Sabin 2 ezinsukwini ezidlule

Trouble printing with Epson POS TM-T20 Thermal Printer

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work. We're currently running Firefox on Debian 12. I've … (funda kabanzi)

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work.

We're currently running Firefox on Debian 12. I've tried both the ESR version that comes with the Debian repository and the latest Firefox as a flatpak.

When printing to the receipt printer, the only thing that is printed is the left-hand most part of the logo and a little part of the text and this occurs towards the right-hand side of the paper. I've changing all of the settings, resetting the settings for the print in about:config, but nothing seems to work.

I'd love to get this working so that staff could use Firefox. I'm attaching an image of what the print job looks like and a screenshot of what the print-preview shows.

Asked by Ron H. 2 ezinsukwini ezidlule

Last reply by Ron H. 2 ezinsukwini ezidlule

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (funda kabanzi)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 isonto elidlule

Last reply by Lisa Smith 2 ezinsukwini ezidlule

Why can't some Wikipedia pages activate read mode?

Hello everyone, Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does… (funda kabanzi)

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 1 isonto elidlule

Last reply by Patrick-Emmabuntus 2 ezinsukwini ezidlule

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (funda kabanzi)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 2 ezinsukwini ezidlule

Firefox tabs and application crashes frequently

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes. Can anyone help me read the crash reports a… (funda kabanzi)

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

Asked by epiphora97 4 ezinsukwini ezidlule

Last reply by epiphora97 2 ezinsukwini ezidlule

Hardware Video Encoding seems broken on Arch Linux with an AMD RX 7800 XT

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on … (funda kabanzi)

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on the internet about the problem and I am having a lot of trouble with it. YouTube playback with libva-mesa-driver and libva-vdpau-driver will start stop restart start playing audio then crash with a this error every single time. I am at my wits end trying to figure out this problem and I would love help figuring out the problem I am using firefox-developer-edition as a note thanks Ozzy

Asked by Ozzy Helix 3 ezinsukwini ezidlule

Last reply by Ozzy Helix 2 ezinsukwini ezidlule