https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a maicious site.Someone infected the installation?

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation? … (funda kabanzi)

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation?

Solved 1 2

Can't Dismiss Amazon Search from my Firefox page

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remain… (funda kabanzi)

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remains. I want it gone.

Solved 3 2 109

Access Denied on more and more Web sites

I have emptied cache, reset everything and I still get Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server. Reference #18.cdd1… (funda kabanzi)

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

Solved 10 2 348

How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (funda kabanzi)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Solved 3 2 130

Settings Glitch

It appears the new update in Firefox has glitched my settings. Everytime I try to disable it on the homepage, and I reload it, it just turns itself back on. Settings not … (funda kabanzi)

It appears the new update in Firefox has glitched my settings. Everytime I try to disable it on the homepage, and I reload it, it just turns itself back on. Settings not on the homepage does not help either. Nothing appears to work, although it has been working for many years until today.

Solved 4 2

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (funda kabanzi)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Solved 12 2 376

alt-d stops working until I restart Firefox

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. … (funda kabanzi)

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. I've tried about:keyboard and it's not reset there. I tried all combinations: Clear, Reset, setting it to alt-d explicitly. None of those worked. But when I set it to alt-a, that worked--but then resetting back to alt-d again didn't work. That shortcut is muscle memory at this point, so it's quite distressing. Not sure what diagnostics might be available to help here, happy to try anything.

Full disclosure: Both machines are Windows 10 but since that's stable, I find it hard to believe that's related.

Solved 11 2

Why does my computer keep telling me mazilla? Firefox is not responding?

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I'… (funda kabanzi)

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Solved 4 2

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (funda kabanzi)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 2 2 277

FIXED: Firefox internet access breaks after disconnecting Cisco AnyConnect VPN on macOS (Other browsers work)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browse… (funda kabanzi)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

Solved 1 1 70

cAN YOU PLEASE GIVE A SOLUTION THAT WORKS To remove 'Profiles' icon from menu bar on firefox 153.0.1 (64-bit?

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work. I like … (funda kabanzi)

Running on Windows 11. There are many supposed "solutions" on the Web, but none of them work. I have tried with: about:config, css files, etc. None of them work.

I like Firefox greatly, but this is so frustrating.

The developers have created a solution to a problem that didn't exist. The result is to make Firefox user clumsy.

It would have been nice if they - at the very least - had provided a way to change the 'Profiles' icon position on the menu.

Again, Firefox 153.0.1 (64-bit) on up-to-date Windows 11. Amd Ryzen 5, 6 core processor, 32 GB Ram, 500 GB SSD C drive = 197 GB free.

Solved 10 1 20

After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (funda kabanzi)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Solved 7 1 149

"Close all duplicate tabs" option missing from the tab list menu — bug or intentional?

Hello, I'd like to report an issue with a recent Firefox update. Since one of the latest updates, the "Close all duplicate tabs" option has disappeared from the tab list … (funda kabanzi)

Hello,

I'd like to report an issue with a recent Firefox update.

Since one of the latest updates, the "Close all duplicate tabs" option has disappeared from the tab list menu (the menu opened via the small arrow on the right side of the tab bar). I've looked for it elsewhere in the UI and haven't been able to find it.

System info:

Firefox version: 154.0 (64-bit) Operating system: Windows 10 Professional, version 22H2 (OS build 19045.7663)

This feature is particularly important to me because I regularly keep a very large number of tabs open — often several hundred, sometimes over a thousand — and being able to close all duplicates at once was essential for managing and cleaning that up.

A couple of things make me think this may be an unintentional regression rather than a deliberate change: Mozilla's own support article on the Tab overview menu still lists "Close all duplicate tabs" as part of this exact menu, and I couldn't find any mention of its removal in the release notes for the two most recent versions (153.0.3 and 154.0). That said, I haven't found an existing bug report that matches this, so I wanted to check here first.

I'd really appreciate help with the following:

Why has this option disappeared from the tab list menu? Is this an intentional change, or a bug/regression? Has the feature simply moved somewhere else in the UI? If it's a bug, is there already a tracked report I should follow, or should I file one?

Thank you in advance for your help — this was a feature I relied on daily.

Solved 6 1

Bookmarks scramble or are deactivated after shutdown and don't work upon restart

For about a month I've had to use Chrome because my bookmarks scramble or become unoperatable, then about 4 days ago they started saving again & all bookmarks worked … (funda kabanzi)

For about a month I've had to use Chrome because my bookmarks scramble or become unoperatable, then about 4 days ago they started saving again & all bookmarks worked fine. This lasted about 3 days then went back to becoming dead or wrong (may all say 1 or 2) sites I visit. a restart may lose any new bookmarks, & the rest of my bookmarks are either wrong site or dead links. How do I correct? I have tried new downloads & the new Firefox acts just like the messed up version. Probably a simple setting but I give up, can't find the solution. Any help appreciated. You have my permission to change any setting needed to fix Bookmarks. Thanks, James

Solved 2 1 130

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (funda kabanzi)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 1 2415