• Kusonjululiwe

Delete Accuweather

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's … (funda kabanzi)

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Asked by opsec789 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (funda kabanzi)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 4 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 4 ezinsukwini ezidlule

  • Kusonjululiwe

Tabs Unexpectedly Opening in New Windows in Full-Screen Mode on MacOS

Hi firefox community, I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, … (funda kabanzi)

Hi firefox community,

I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, I've been experiencing an issue where one of the multiple open tabs unexpectedly displays in a separate window the moment I click on it.

This behavior didn't occur previously, and I believe it started happening about 3 months ago. It doesn't happen every time, but occurs a few times a day when I least expect it, making it difficult to identify the specific conditions that trigger it. I use a Magic Trackpad, and after switching to full-screen using the three-finger gesture, the moment I try to activate a specific tab, that tab alone displays as a separate window in full-screen mode.

Is it possible that a Firefox version update has changed this behavior? If this is a Firefox issue, is there a way to capture debug logs to have the developers investigate it?

Alternatively, if there's an option to prevent tabs from opening in new separate windows, that would be an effective workaround. Could you please let me know if such an option exists?

Best regards,

Asked by ate.fleeced05 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fi… (funda kabanzi)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Asked by Joshua 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (funda kabanzi)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Asked by Rainingredpandas 5 izinyanga ezidlule

Answered by Rainingredpandas 5 izinyanga ezidlule

  • Kusonjululiwe

Invalid captcha with https://replit.com/login

Hi, On https://replit.com/login, no captcha is visible, and login in says "Your captcha token is invalid. Please refresh the page and try again.." I tested with LibreWo… (funda kabanzi)

Hi,

On https://replit.com/login, no captcha is visible, and login in says "Your captcha token is invalid. Please refresh the page and try again.."

I tested with LibreWolf 128.0.3-2 and FF 129.0.2.

With Chrome, it works.

Asked by Bob4K 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (funda kabanzi)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Asked by SLokos9939 1 inyanga edlule

Answered by NoahSUMO 1 inyanga edlule

  • Kusonjululiwe

Bookmarks toolbar stopped working in the latest version

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appear… (funda kabanzi)

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.

Asked by Matej Hudák 1 inyanga edlule

Answered by TyDraniu 1 inyanga edlule

  • Kusonjululiwe

Drag and Drop stopped working in Firefox v129.0.1 for Linux

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (funda kabanzi)

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Asked by mike763 3 izinyanga ezidlule

Answered by mike763 3 izinyanga ezidlule

  • Kusonjululiwe

how to add extension icon to toolbar

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that … (funda kabanzi)

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

Asked by arejfour 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (funda kabanzi)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe

Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <=… (funda kabanzi)

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Asked by fatherknowsbass 1 inyanga edlule

Answered by James 1 inyanga edlule

  • Kusonjululiwe

Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (funda kabanzi)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Asked by Evgeny 1 inyanga edlule

Answered by James 4 emasontweni adlule

  • Kusonjululiwe

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (funda kabanzi)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Asked by n5k9kdntmw 2 izinyanga ezidlule

Answered by n5k9kdntmw 2 izinyanga ezidlule

  • Kusonjululiwe

How do I change the default search engine to yandex.com ?

Hello Firefox friends o/ Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my sett… (funda kabanzi)

Hello Firefox friends o/

Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my settings page. Please have a look at the suspicious lack of an "Add" button 🤔. Despite my efforts, the drop-down menu will not show the available options in the screenshot, you will have to take my word for it, the only available options in that menu are: Google, Bing, DuckDuckGo, eBay and Wikipedia (en).

P.S. The settings page in Firefox must change really often, as I seen so many people suggesting many outdated methods online.

Asked by arvamircea 2 izinyanga ezidlule

Answered by ThePillenwerfer 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox ESR: Firefox translate not offered

Got a number of devices with Firefox installed, all of them Firefox Sync'ed. Most of them on rapid release version cycle and a couple of them on ESR. When https://suppor… (funda kabanzi)

Got a number of devices with Firefox installed, all of them Firefox Sync'ed. Most of them on rapid release version cycle and a couple of them on ESR.

When https://support.mozilla.org/en-US/kb/website-translation it provided a clean way to browse entire pages automatically translated. Problem is that the translate option is not there.

I'm at work right now on ESR 115.15.0 / Windows 10 64-bit and no translate icon appears on the address bar when checking German or French or Japanese sites (for example). Comparing my own browser settings to another, non-ESR FF it seems that on ESR something is missing. There is only a reference "Firefox Translations" and a "Exceptions" button to it. Check the attached image.

Can't tell if this is a bug or a feature (ie ESR lacks Firefox translate).

Asked by Michail Pappas 2 izinyanga ezidlule

Answered by TyDraniu 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Option for "Goto (local IP)" instead of "Search Google for (local ip)"

One quality of life thing I really miss after switching from Chrome is the option to "Goto ip" when you highlight and right click on a local ip address. I do a lot or ne… (funda kabanzi)

One quality of life thing I really miss after switching from Chrome is the option to "Goto ip" when you highlight and right click on a local ip address.

I do a lot or networking and am going to local ip addresses all the time (ie 192.168.1.1 or 10.0.20.15). When I highlight an address in the local ranges in Chrome it gives the "Goto" option, but Firefox always offers "Search Google for"

I really miss this option and unfortunately all my searching has not yield a solution since search engines cant quite make sense of my requests.

Hopefully someone here can nail something down.

Thanks!

Asked by judsonspam 1 unyaka odlule

Answered by cor-el 1 unyaka odlule