Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Continually Get 'Access Denied' Messages

Hello, Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence ha… (funda kabanzi)

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

Asked by Miles 1 isonto elidlule

Answered by Miles 1 isonto elidlule

  • Kusonjululiwe

No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (funda kabanzi)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Bookmarks not showing in Bookmarks toolbar items anymore

Hi, Before updating Firefox yesterday, I was able to see my 2 bookmarks folders in the Firefox toolbar. Now after updating, I need to click a button with 2 chevrons point… (funda kabanzi)

Hi,

Before updating Firefox yesterday, I was able to see my 2 bookmarks folders in the Firefox toolbar. Now after updating, I need to click a button with 2 chevrons pointing right which then shows me only 1 of my bookmarks folders.

There are actually 2 folders in here, which I can see if I go to the Bookmarks menu, but clicking the chevron button only shows a single folder. However the problem is that up until yesterday, those folders were right in the toolbar itself without any chevron button.

Has there been a change in the latest version? I don't see anything about this in the release notes.

Thanks,

- Tate

Asked by tate.mccormick 1 isonto elidlule

Answered by tate.mccormick 1 isonto elidlule

  • Kusonjululiwe

Lost all Firefox Bookmarks after Mac restart fro Safe Mode

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks… (funda kabanzi)

Hello All, I recently had to start up my brand new MacBook Pro up in "Safe Mode" to verify an unrelated problem. When I restarted my computer from safe mode, my Bookmarks were either gone completely or "empty" and I was apparently in a newer version of Firefox. I then trashed my Firefox application and tried to restore an older version via Time Machine and after I copy it to my Applications folder I get the message that I am trying to open an older version of firefox and then doesn't allow me to do that. When I followed the option to their extents, only the new version with NO bookmarks shows up.

How can I get my old bookmarks back?

Thanks bc

Asked by bradleychase 1 isonto elidlule

Answered by bradleychase 1 isonto elidlule

  • Kusonjululiwe

Color management settings don't work after Windows 11 was pushed on me.

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined… (funda kabanzi)

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined the offer several times. I then noticed that everything I had opened was now closed. So I opened everything up again, including Firefox.

My laptop has a wide-gamut display, and colours look oversaturated by default. It's one "feature" of this computer that I don't like. So, anyway, I had to fiddle with the color management settings in Firefox to get page elements like images and text not to look blindingly saturated. Aside from videos still being unchanged, the settings worked great for many months. Now, suddenly after this push for Windows 11, the color management has seemingly gone back to what it was like before I got it looking right. Nothing I change has any effect. Change settings. Restart browser. Nothing. Repeat that process until I'm ready to launch my laptop out the window.

I closed out and then re-opened Firefox. I refreshed the browser. I rebooted the system. Nothing. All color management settings don't take any effect.

Asked by ben-grieve 1 isonto elidlule

Answered by ben-grieve 1 isonto elidlule

  • Kusonjululiwe

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (funda kabanzi)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 1 isonto elidlule

Answered by Tricia_TD 5 ezinsukwini ezidlule

  • Kusonjululiwe

My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work … (funda kabanzi)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani 1 isonto elidlule

Answered by TyDraniu 1 isonto elidlule

  • Kusonjululiwe

Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (funda kabanzi)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 1 isonto elidlule

Answered by rogergiudici 1 isonto elidlule

  • Kusonjululiwe

Why is FireFox doing this to my web page, why is it ignoring styles and style sheets?

There are two images here the one in green is Firefox the other in Chrome. One of these is loading correctly and one is trashing the image layout. It is something that Fi… (funda kabanzi)

There are two images here the one in green is Firefox the other in Chrome.

One of these is loading correctly and one is trashing the image layout.

It is something that Firefox is doing to the images...

CSS and or Styles tell Firefox what to do and Firefox is not doing it???

What can I do to render these in Firefox the way Chrome renders them?

Asked by ernest.buffington 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (funda kabanzi)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 1 isonto elidlule

Answered by rgold96306 1 isonto elidlule

  • Kusonjululiwe

Error 3000 in twitch

Hello guys, I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error mes… (funda kabanzi)

Hello guys,

I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now.

Any suggestions will do, thank you very much.

Asked by ae.dimitar 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Save as PDF fails

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile.… (funda kabanzi)

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Asked by dried_squid 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

How to disable restore session when reboot computer

I disable my option "Restore previous session" and it works fine if i close my firefox. But if i do not close my firefox and reboot my computer directive, the session wil… (funda kabanzi)

I disable my option "Restore previous session" and it works fine if i close my firefox.

But if i do not close my firefox and reboot my computer directive, the session will restore at next startup.

Obviously when i reboot my computer, I don't want to see my tabs anymore, but I failed to find any setting to do so. I also find someone say to set `browser.sessionstore.resume_from_crash` in `about:config`, but it doesn't work, and I don't think it is the proper way to solve this problem because reboot is not crash.

OS: linux firefox: 107

Asked by slow_d 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (funda kabanzi)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

web page shown incorrectly e.g. https://one.google.com/storage

Hi I wonder why e.g.google storage is shown incorrectly in FF on windows10 latest version. OK in Chrome. See attachment. … (funda kabanzi)

Hi I wonder why e.g.google storage is shown incorrectly in FF on windows10 latest version. OK in Chrome. See attachment.

Asked by hzj8000 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Ikhiyiwe

settings

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of … (funda kabanzi)

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

Asked by artemis.utherwurldly 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (funda kabanzi)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 1 isonto elidlule

Answered by apare3 1 usuku oludlule

  • Kusonjululiwe

Youtube GPU usage peaks

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I teste… (funda kabanzi)

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I tested also with chromium but there's not this issue. What is causing it? How can i stop this behavior?

Asked by Gian 2 emasontweni adlule

Answered by ARMAN KHAN 2 emasontweni adlule

  • Kusonjululiwe

Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displaye… (funda kabanzi)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

Scrolling the web page by clicking the scroll wheel of the mouse does not work

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and the… (funda kabanzi)

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and then moving the mouse up and down. I think you know this function. Normally a small circle with an up and down arrow appears, but not anymore. In other programs like Outlook, Word or Edge it still works.

For troubleshooting I have already deactivated all addons and started Firefox in safe mode. Unfortunately, everything has brought nothing.

Translated with www.DeepL.com/Translator (free version)

Asked by Andreas Fendt 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule