Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (funda kabanzi)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 5 ezinsukwini ezidlule

Last reply by SupportGB 5 ezinsukwini ezidlule

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (funda kabanzi)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 5 ezinsukwini ezidlule

Last reply by SupportGB 5 ezinsukwini ezidlule

Firefox crashes when printing to PDF

Firefox keeps freezing and crashing when I try to Print to PDF. I had the same issue a few months ago and it was fixed by turning off hardware acceleration, but that isn'… (funda kabanzi)

Firefox keeps freezing and crashing when I try to Print to PDF. I had the same issue a few months ago and it was fixed by turning off hardware acceleration, but that isn't working this time. Have tried: - Reinstalling firefox - In troubleshooting mode - problem is still there - Getting rid of all extensions and themes - Restarting computer - Turning off hardware acceleration

The only other change is my ESET Antivirus ran out on friday and I only updated it today - could there be something in that that's causing the crash? Don't know what else to try, but I need to save to PDF a lot for work and really don't want to have to switch to Chrome.

Asked by emdoubtfire 5 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 5 ezinsukwini ezidlule

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (funda kabanzi)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 5 ezinsukwini ezidlule

Last reply by cor-el 5 ezinsukwini ezidlule

more and more websites not working on Firefox

Hi I am finding it near impossible to use Firefox at the moment, I can no longer successfully log on to my First Direct page page, My Royal Mail OBA page, I couldn't get… (funda kabanzi)

Hi

I am finding it near impossible to use Firefox at the moment, I can no longer successfully log on to my First Direct page page, My Royal Mail OBA page, I couldn't get the Virgin media chat link to load from firefox the other day, this is just to name a few. I can do all these tasks on other browsers, just not on Firefox, I am at the point of totally giving up on using Firefox and unistalling it. I have tried clearing cookies and cache and it did nothing to resolve these issues.

I have no idea what is going on but I am finding that the list of websites that I can no longer use on firefox just grows and grows. Any advice?

I use firefox 108.0.2 (64-bit) and MacBook Air (Retina, 13-inch, 2020) on MacOS Monterey.

Thanks Louise

Asked by moomingurl 6 ezinsukwini ezidlule

Last reply by cor-el 5 ezinsukwini ezidlule

Firefox will not correctly fullscreen videos first try.

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fix… (funda kabanzi)

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fixed for as long as firefox is still open. if I close firefox and open again it does the same thing. See screenshot for problem.

Asked by keglupton 5 ezinsukwini ezidlule

Last reply by Dropa 5 ezinsukwini ezidlule

100% CPU usage when playing next to a YouTube video or to change the video.

Hello. I know this is so random of a problem, but on this computer, when I try to play a video on YouTube, or playing a next video in a queue, the whole page seems to be … (funda kabanzi)

Hello. I know this is so random of a problem, but on this computer, when I try to play a video on YouTube, or playing a next video in a queue, the whole page seems to be not responsive and the CPU usage soars to 100% for a little bit. It bothers me since this problem does not exist on my other machines. I think there is a fix to this and you might check it out and message me if you want to ask for more information regarding this problem. Thank you for resolving this issue and it would really help in the overall performance of the browser. NOTE: This only happens when I only pick a next video or automatically plays the next video in a queue. Sometimes it happens but sometimes it does not.

Asked by Ramil Kho 6 ezinsukwini ezidlule

full screen leaves empty space

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it hap… (funda kabanzi)

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it happens only for first time you enter it, after reentering it the problem disappears for the session. It's not that big of a deal but still pretty annoying.

extensions: ublock and dark reader dual monitor 1080p and 1440x900

Some people say that changing the theme from default fixes it but it didn't work for me as well as disabling hardware acceleration

Asked by Windcrown 1 isonto elidlule

Last reply by Windcrown 6 ezinsukwini ezidlule

Escape Key

Escape Key no longer works for some reason. I have created like 5 new profiles, tried to restore... still not working. I know the key itself works because I it works in … (funda kabanzi)

Escape Key no longer works for some reason.

I have created like 5 new profiles, tried to restore... still not working. I know the key itself works because I it works in other programs but not in Firefox.

109.0 (64-bit)

Edition Windows 11 Home Single Language Version 22H2 Installed on ‎5/‎10/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

Asked by N. Aumond 6 ezinsukwini ezidlule

Fedex site does not work with firefox

Put very simply, Firefox Breaks Fedex site. I cannot login to fedex with firefox, but I can with Edge. I would much rather use Firefox. Is McAfee causing this problem?… (funda kabanzi)

Put very simply, Firefox Breaks Fedex site. I cannot login to fedex with firefox, but I can with Edge. I would much rather use Firefox. Is McAfee causing this problem?

Asked by bradforda14 1 isonto elidlule

Last reply by jonzn4SUSE 6 ezinsukwini ezidlule

Unable to stream Netflix on Firefox over Zoom

I am using Firefox on an MacBook Air (Mid 2013). Although I have disabled hardware acceleration on both Firefox and Zoom, I keeps seeing a black screen while sharing my N… (funda kabanzi)

I am using Firefox on an MacBook Air (Mid 2013). Although I have disabled hardware acceleration on both Firefox and Zoom, I keeps seeing a black screen while sharing my Netflix screen. By the way, doing this trick works for Chrome but I don't want to move away from Firefox :(

Asked by tkhang1999 1 isonto elidlule

"No available windows"

I'm using macos 12.5 Firefox will not open any windows. When I try to open Firefox by clicking on the dock icon, nothing happens. If I right-click the dock icon and selec… (funda kabanzi)

I'm using macos 12.5

Firefox will not open any windows.

When I try to open Firefox by clicking on the dock icon, nothing happens.

If I right-click the dock icon and select 'Show All Windows", a message takes over my screen. The message says "No Available Windows".

I manually deleted the caching directory in my homedir.

I then deleted Firefox, downloaded the latest version and installed it.

Attempting to open it fails again. The same symptom recurs.

I'm running the latest version - I downloaded it about 20 minutes ago. But I can't find the version number because the application won't actually open.

Asked by sunil6 1 isonto elidlule

  • Kusonjululiwe

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (funda kabanzi)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 1 isonto elidlule

Answered by ZeroAurora 1 isonto elidlule

new 2023 update stops links

Had Firefox for many years. Generally, install updates automatically. Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hove… (funda kabanzi)

Had Firefox for many years. Generally, install updates automatically.

Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hover over, view and copy links, and they don't show up. Try to advance pictures in a rotation display - no response. The only change was the auto update.

Asked by Doc 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

  • Kusonjululiwe

Firefox takes ~1 minute to load pages after window appears.

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions… (funda kabanzi)

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions and opening new tabs. It doesn't matter whether I've just booted up, or if I've been running for half an hour. I've tried disabling all extensions, but that hasn't fixed anything. I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. ANY HELP WOULD BE MUCH APPRECIATED!

Asked by logangbentley 1 isonto elidlule

Answered by jonzn4SUSE 1 isonto elidlule

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (funda kabanzi)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 4 izinyanga ezidlule

Last reply by peterjhajduk 1 isonto elidlule

  • Kusonjululiwe

since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lock… (funda kabanzi)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 isonto elidlule

Answered by brondster 1 isonto elidlule

Firefox crashes when sharing screen on jitsi meet

Hi! I have a brand new installation of Firefox and it is crashing when I try to share my screen. It crashes in troubleshoot mode too. Any ideas about how to solve it? Tha… (funda kabanzi)

Hi! I have a brand new installation of Firefox and it is crashing when I try to share my screen. It crashes in troubleshoot mode too. Any ideas about how to solve it? Thanks!

Asked by srapau 2 emasontweni adlule

Last reply by TyDraniu 1 isonto elidlule

Zillions of tabs open when I click on "click here to view in browser" in Outlook

In an email, when I click on "click here to view it in a web browser," zillions of Firefox tabs open. This happens with emails from different senders, but they work fine … (funda kabanzi)

In an email, when I click on "click here to view it in a web browser," zillions of Firefox tabs open. This happens with emails from different senders, but they work fine elsewhere.

Here is what the zillions of tabs have in the address box: file:///C:/Users/Glynis/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/JIB181TP/email%20(004).mht

I have a PC running Windows 10 and use Microsoft Outlook desktop on Exchange.

Thanks.

Asked by glynis.gibson 1 isonto elidlule

Last reply by glynis.gibson 1 isonto elidlule