Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Printing pages from the Bendigo Bank home banking is not working properly since last week

At work I always log on to the Bendigo Bank to look at transactions on our bank account. I need to print them off once a week. Since last week the pages don't print prope… (funda kabanzi)

At work I always log on to the Bendigo Bank to look at transactions on our bank account. I need to print them off once a week. Since last week the pages don't print properly. Instead of showing the entire transactions, they are now half covered because the left hand side of the print page is covered by the bank's menu which always shows at the side of the webpage. I contacted the bank who said they'd had other firefox users complaining about this. They said that it's firefox's fault and follows an update which was done. Please can you help? I have attached a snipping tool image of the problem.

Asked by fncv 1 unyaka odlule

Last reply by mitchells257 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

PDF launch from Download Library

Hi, When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Ope… (funda kabanzi)

Hi,

When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Open In XYZ PDF viewer opens the file in chrome!!! option [deselecting] Always Open In XYZ PDF viewer opens the file in FF!!!

Double clicking on a PDF item in the Download Library (Ctrl+J) also opens the file in chrome!!!

This is totally wrong, please fix it asap. Thx

Asked by spdgnzls 1 unyaka odlule

Answered by spdgnzls 1 unyaka odlule

  • Okugcinwe kunqolobane

How to hide the Status Bar in left-bottom corner?

I'd like to hide the Bar with URL addresses but guides I've seen (for example https://support.mozilla.org/en-US/questions/1331743 ) don't work for me because I don't have… (funda kabanzi)

I'd like to hide the Bar with URL addresses but guides I've seen (for example https://support.mozilla.org/en-US/questions/1331743 ) don't work for me because I don't have Mozilla folder at Appdata folder.

Asked by Ronkly 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Trying to disable ad blocker

I want to disable ad blocker. I actually want to see the ads. Since I did the latest update, ad blocker is turned on, and there appears to be no way to turn it off. … (funda kabanzi)

I want to disable ad blocker. I actually want to see the ads. Since I did the latest update, ad blocker is turned on, and there appears to be no way to turn it off. How do I disable it?

Asked by egarris2 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

No update in Microsoft store

Hi, It's been a while now since Firefox 106 is available but there is no update from Microsoft store yet. Is this normal? I remember Firefox 105 was available in a much s… (funda kabanzi)

Hi, It's been a while now since Firefox 106 is available but there is no update from Microsoft store yet. Is this normal? I remember Firefox 105 was available in a much shorter time frame since its release.

Asked by Spiros 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

TLS questions

I am trying to use the IRS website to apply for an EIN. The process stops after I enter my SS # and try to go to the next step of entering my address. "You don't have p… (funda kabanzi)

I am trying to use the IRS website to apply for an EIN. The process stops after I enter my SS # and try to go to the next step of entering my address.

"You don't have permission to access "http://sa.www4.irs.gov/modiein/IndividualEINClientServlet?" on this server. Reference #18.65f7df17.1666727886.1f74295d"

IRS system requirements Help says: TLS encryption must be enabled. Session cookies enabled. Javascript enabled.

I am guessing the TLS encryption is not operating correctly. Any thoughts on this?

Asked by shawnusha1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page but no matter what I do, it's impossible to read a web page right. Fonts are crazy!

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page and was readable but no matter what I do, it's impossible to read a w… (funda kabanzi)

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page and was readable but no matter what I do, it's impossible to read a web page right. Fonts are crazy!

Most fonts are way too small, that might be Microsoft, I had to go back to Win 10 but that didn't help much at all. Pages are impossible to see right!

It has totally freaked with my web design work.

My games are messed up with sizes.

But most of all text sizes ARE CRAZY!

NOTHING fits together or views right anymore!

In the image the page is 67% - but you can't see the whole page OR adjust it to work. When you do see the whole page, the text is so small, it is unreadable!

Asked by Pam Clark 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mozilla folder doesn't exist in appdata roaming

I'm currently attempting to try out userChrome.css customization, but my profiles folder doesn't exist (I'm on windows 10). Trying to open the folder gets me the message … (funda kabanzi)

I'm currently attempting to try out userChrome.css customization, but my profiles folder doesn't exist (I'm on windows 10). Trying to open the folder gets me the message that "[Folder name] is unavailable," and when I try to navigate there by getting to the appdata\roaming folder, there just isn't a Mozilla folder at all.

I've already tried a few things, specifically:

- making an account via typing firefox.eve -p into the windows + r folder
- I've never deleted anything from the appdata roaming folder, so I wouldn't have accidentally deleted it
- restarting my computer (+ updating windows)
- reinstalling firefox

I did attempt to show hidden file extensions in windows as well. Admittedly I'm not entirely sure if that worked, but it was something I tried. I've also attached images of my appdata roaming folder (the section of it which should have a mozilla folder), and a pic of the message I get when I try to open the folder.

Any help would be appreciated!

Asked by Ainsel 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

MP4 videos fail to play

MP4 videos fail to play with the following error messages: No video with supported format and MIME type found. Video can't be played because the file is corrupt. … (funda kabanzi)

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true

Asked by sprain5494 1 unyaka odlule

Last reply by sprain5494 1 unyaka odlule

  • Okugcinwe kunqolobane

I woke up to find my fonts & etc changed after BING took over my computer, I am old person here....please can you fix my fonts & things back? Thanks..

Please can you help me change my fonts back to normal, ( not teeny tiny as Bing left them!) I only LOVE Mozilla/Firefox etc...& do not like the idea of finding Bing h… (funda kabanzi)

Please can you help me change my fonts back to normal, ( not teeny tiny as Bing left them!) I only LOVE Mozilla/Firefox etc...& do not like the idea of finding Bing has taken over my computer, OR whatever!!! Three days ago that happened to me! I have no idea what happened.....I am a Senior & am now very confused. Very sorry, but have been trying fix this for 2 hours & more! Please use 'steps' so I can follow you, thanks SO much, Sylvia.....

Asked by SlimSylv 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

GSOD IRQL NOT LESS OR EQUAL NETIO.SYS

Getting GSoD IRQL_NOT_LESS_OR_EQUAL, process firefox.exe I need some help with this one. Happening at least 5 times a day. I can provide more info if needed. I've also o… (funda kabanzi)

Getting GSoD IRQL_NOT_LESS_OR_EQUAL, process firefox.exe

I need some help with this one. Happening at least 5 times a day. I can provide more info if needed. I've also opened a question on Microsoft's board. Thanks in advance.

From WinDBG of Memory.dmp

PROCESS_NAME: firefox.exe

TRAP_FRAME: fffffd837bfb1ef0 -- (.trap 0xfffffd837bfb1ef0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffff918ba174a801 rbx=0000000000000000 rcx=00000000ffffff00 rdx=0000000000001002 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8057b01ca09 rsp=fffffd837bfb2080 rbp=fffffd837bfb20f9

r8=0000000000001002  r9=0000000000000000 r10=0000000000012eed

r11=0000000000000147 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc NETIO!StreamInvokeCalloutAndNormalizeAction+0x239: fffff805`7b01ca09 4183795003 cmp dword ptr [r9+50h],3 ds:00000000`00000050=???????? Resetting default scope

STACK_TEXT: fffffd83`7bfb1da8 fffff805`76e33fa9  : 00000000`0000000a 00000000`00000050 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffffd83`7bfb1db0 fffff805`76e2fee8  : 00000000`00000002 00000000`00000000 00000000`00000000 ffff918b`96d694b0 : nt!KiBugCheckDispatch+0x69 fffffd83`7bfb1ef0 fffff805`7b01ca09  : fffffd83`7bfb21f8 fffffd83`7bfb20f9 fffffd83`7bfb21c0 ffff918b`a174a8f0 : nt!KiPageFault+0x468 fffffd83`7bfb2080 fffff805`7b01c0db  : ffff918b`a174a8f0 ffff918b`a174a820 ffff918b`a174a801 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x239 fffffd83`7bfb2150 fffff805`7b019c7b  : ffff918b`54de0014 fffff805`c5464e40 ffff918b`00000000 fffffd83`7bfb2ae8 : NETIO!StreamProcessCallout+0x2c7 fffffd83`7bfb2280 fffff805`7b018d2d  : ffff918b`52a40014 fffffd83`7bfb2ae8 fffffd83`7bfb2b10 fffffd83`7bfb2990 : NETIO!ProcessCallout+0xa4b fffffd83`7bfb2400 fffff805`7b017a3e  : fffffd83`7bfb26a8 fffffd83`7bfb2630 fffffd83`7bfb2b10 ffff918b`adf438f0 : NETIO!ArbitrateAndEnforce+0x59d fffffd83`7bfb2530 fffff805`7b015525  : fffffd83`7bfb2ea8 fffffd83`7bfb29e0 fffffd83`7bfb29e0 00000000`00000000 : NETIO!KfdClassify+0x33e fffffd83`7bfb28e0 fffff805`7b015128  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!StreamClassify+0x279 fffffd83`7bfb2a80 fffff805`7b014b06  : ffff918b`94f4a320 ffff918b`598d1ac0 00000000`00000000 00000000`00000014 : NETIO!StreamCommonInspect+0x2ac fffffd83`7bfb2e60 fffff805`7b1d69db  : ffff918b`a30de4b0 ffff918b`a30de4b0 fffffd83`7bfb2f60 fffffd83`7bfb2f80 : NETIO!WfpStreamInspectSend+0x256 fffffd83`7bfb2ef0 fffff805`7b1d6275  : 00000000`00000000 00000000`00000000 ffff918b`a5a17f68 ffff918b`a5a17f68 : tcpip!TcpEnqueueTcbSend+0x74b fffffd83`7bfb3010 fffff805`76c9746a  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff918b`55ffe140 : tcpip!TcpTlConnectionSendCalloutRoutine+0x25 fffffd83`7bfb3050 fffff805`76c973dd  : fffff805`7b1d6250 fffffd83`7bfb3130 ffff918b`9da2b370 ffff918b`ae592ab0 : nt!KeExpandKernelStackAndCalloutInternal+0x7a fffffd83`7bfb30c0 fffff805`7b20c01d  : ffff918b`aaa02000 fffff805`76c9a235 ffffffff`ffffffff 00000000`00000032 : nt!KeExpandKernelStackAndCalloutEx+0x1d fffffd83`7bfb3100 fffff805`7db93070  : ffff918b`9da2b370 fffffd83`7bfb3a60 ffff918b`8ba143f0 ffff918b`9e0d85e0 : tcpip!TcpTlConnectionSend+0x8d fffffd83`7bfb3170 fffff805`7db96989  : ffff918b`8ba143f0 fffffd83`7bfb37b0 00000020`0bb5e960 fffff805`7749a87f : afd!AfdFastConnectionSend+0x550 fffffd83`7bfb3350 fffff805`770c951e  : 00000000`00000000 00000000`0001201f fffffd83`7bfb3a60 ffff918b`ae592aa0 : afd!AfdFastIoDeviceControl+0xfa9 fffffd83`7bfb36f0 fffff805`770c7ab6  : 00000000`00000001 ffffb522`3b58b573 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x46e fffffd83`7bfb3900 fffff805`76e33965  : 00000000`80004004 000001b7`591c1180 000001b7`069eed90 000001b7`59152f80 : nt!NtDeviceIoControlFile+0x56 fffffd83`7bfb3970 00007ffd`1574ee54  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000020`0bb5e988 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`1574ee54


SYMBOL_NAME: NETIO!StreamInvokeCalloutAndNormalizeAction+239

Asked by Gio 1 unyaka odlule

Last reply by ddmas 1 unyaka odlule

  • Okugcinwe kunqolobane

LARGE webappsstore.sqlite and places.sqlite - can I delete or edit?

Hello, Thanks in advance for your time. I love my FF just as it is and want to make no changes - it is set to perfection, after many, many years of happy use. However,… (funda kabanzi)

Hello,

Thanks in advance for your time. I love my FF just as it is and want to make no changes - it is set to perfection, after many, many years of happy use. However, I see that the webappsstore.sqlite is 32MB and places.sqlite is 10MB. Can I delete or edit these files, especially webappsstore.sqlite? I am just a regular user, not a novice, but discussions I have read about these files are beyond my understanding. (I do not want to use sync.) (Windows 10/medium+ skill set)

Thank you and kind regards.

Asked by LSR 1 unyaka odlule

Last reply by LSR 1 unyaka odlule

  • Okugcinwe kunqolobane

Toms hardware forums will not load in firefox

When trying to access the toms hardware forum link: https://forums.tomshardware.com/ It says that that the page isnt "redirecting properly". In chrome it works fine. I'v… (funda kabanzi)

When trying to access the toms hardware forum link: https://forums.tomshardware.com/

It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists.

I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing

Thanks in advance, Tom

Asked by twhawkes 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Latest version of Firefox impacted Yahoo email

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows… (funda kabanzi)

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows. There is no error message. It is just that I cannot use my Yahoo email account like I could before the download so I have had to use Chrome with my Yahoo email in order to function. Do you have any suggestions on what I can do to fix things? Thank you.

Asked by inwest 1 unyaka odlule

Last reply by Paul 1 unyaka odlule