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Missing min/max/close buttons

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an ope… (funda kabanzi)

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an open tab with https://www.o2tv.cz/ which uses some DRM to play TV content.

Asked by pavel.lastovicka 1 unyaka odlule

Last reply by pavel.lastovicka 1 unyaka odlule

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Browser crashing on some webpages

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". … (funda kabanzi)

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Asked by marcoshalano 1 unyaka odlule

Answered by marcoshalano 1 unyaka odlule

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Browser crashing since latest update

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable.… (funda kabanzi)

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable. For instance, retrieving Yahoo mail, reading articles, accessing login pages -- the page will enter some type of refresh/reload cycle and crash the browser.

I opened the browser in troubleshoot mode and the problem did not occur. Following the Mozilla instructions, I disabled extensions and reopened the browser normally, and the crashes continued. I have not taken any additional actions.

This problem began immediately after the latest browser update on 9/13.

Asked by pjgooch 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (funda kabanzi)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 2 iminyaka edlule

Last reply by bkilinc 1 unyaka odlule

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CSS theme keeps resetting on Firefox 117

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a … (funda kabanzi)

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

Asked by PabloBr 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

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Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to b… (funda kabanzi)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (funda kabanzi)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Asked by xuantung.trinh.63 9 izinyanga ezidlule

Answered by zeroknight 9 izinyanga ezidlule

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Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (funda kabanzi)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Asked by wvsky 9 izinyanga ezidlule

Answered by wvsky 8 izinyanga ezidlule

Flickering site - so what now?

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to h… (funda kabanzi)

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Asked by Rick Exner 2 izinyanga ezidlule

Last reply by Rick Exner 2 izinyanga ezidlule

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (funda kabanzi)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 2 izinyanga ezidlule

Last reply by lyn.bennett6 2 izinyanga ezidlule

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Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profil… (funda kabanzi)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Secure Connection Failure - No error code

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox With my desk… (funda kabanzi)

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox

With my desktop I have no issues accessing any website. On my laptop however, I can access the majority of websites but there are 2 websites (so far, one of them being www.mouser.co.uk) where I get a Secure Connection Failure - but no specific error message as such but I do get this..

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

If I clear cookies and cache I can then access the website once, before I get the same connection failure.

If my desktop can access the website, why can't my laptop? Any suggestions as to how can I establish what the root cause is?

Many thanks

Asked by Neil Peers 5 izinyanga ezidlule

Last reply by Neil Peers 5 izinyanga ezidlule

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PDF is distorted and showing as a "encrypted" file

Is there a memory issue with Firefox in regards to how PDF files are shown? This happens every so often. When I open a PDF the font is distorted and it seems to be e… (funda kabanzi)

Is there a memory issue with Firefox in regards to how PDF files are shown?

This happens every so often.

When I open a PDF the font is distorted and it seems to be encrypted. I have to close Firefox and reopen and then the PDF file is displayed correctly without any issue.


Thanks.

Asked by mheinlein 9 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Saved passwords are missing and logins.json file has .corrupt at the end of it

Hi , after update i have a big problem that might be related or might not. First of all, all the saved email logins are still there and still autofill in, but the pas… (funda kabanzi)

Hi ,


after update i have a big problem that might be related or might not. First of all, all the saved email logins are still there and still autofill in, but the passwords don't show up in the autofill anymore.

in my profile folder i have  3 files called logins.json-1.corrupt , logins.json-2.corrupt, logins.json-3.corrupt (380 ko )

i have doing this  : 1.Open the Firefox web browser. 2.Type about:support on address bar and Enter. 3.Click on the "open folder" (this opens the profile folder) Windows > Open Folder Linux > Open Directory 4.Close Firefox. 5. In profile folder, Check if you see a file called logins.json.corrupt. 6.If you do, rename the file to logins.json to fix it. 7.Start Firefox. The passwords should be available again.

the file logins.json become again logins.json-1.corrupt

i tried with diffèrent version of firefox jasonvieuw no solution file is corrupt plz any solution ? many thx

Asked by i.ghoufrane 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox 111.0 freezes on start up

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (funda kabanzi)

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Asked by wolf68k 1 unyaka odlule

Last reply by wolf68k 1 unyaka odlule

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (funda kabanzi)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

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Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (funda kabanzi)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 7 izinyanga ezidlule

Answered by msturdy77 7 izinyanga ezidlule

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after booting opensuse leap 15.4 firefox displays splashscreen instead of web pages

I have this ennoying issue since some months and didn't find a way of fixing it, even by completely deleting the app and removing all remnants of profiles before re-insta… (funda kabanzi)

I have this ennoying issue since some months and didn't find a way of fixing it, even by completely deleting the app and removing all remnants of profiles before re-installing it. If I leave Firefox open when I shut down my computer, most of the time (but not every time!) instead of opening the last window with its tabs, Firefox displays the KDE Plasma's or OpenSuse's splash screen (which is a lamp bulb on a black background) and no menu). If I minimize the window, and maximize it again, it displays a screenshot of my desktop!... I can't do anything but close the window and re-launch firefox, but then the history of last closed windows is gone.

I have the same version of FF and the same version of OpenSuse on two other computers and never had this issue on them.

I would be grateful to anybody who could give me some tips to solve it or even investigate!

Thanks for reading. Erik

Asked by Erik 1 unyaka odlule

Last reply by Erik 1 unyaka odlule

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Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (funda kabanzi)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 12 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule