bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (funda kabanzi)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

Asked by snowyyang 39 imizuzu edlule

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (funda kabanzi)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 1 usuku oludlule

Last reply by Mike J 41 imizuzu edlule

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (funda kabanzi)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 1 ihora elidlule

Lost all tabs from previous session and standard fixes don't work

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, includi… (funda kabanzi)

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

  • CTRL+SHIFT+T: Does nothing
  • CTRL+SHIFT+N: Does nothing
  • Three bar menu -> History -> Recently closed tabs: The list is empty
  • Three bar menu -> History -> Recently closed windows: The option is greyed out
  • Three bar menu -> History -> Restore previous session: The option does not exist in the menu
  • Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

Asked by king__lego 6 ezinsukwini ezidlule

Last reply by king__lego 2 amahora adlule

No sound coming through

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliv… (funda kabanzi)

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

Asked by rrotstein 15 amahora adlule

Last reply by rrotstein 2 amahora adlule

Mac Firefox doesn't remember last position

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size… (funda kabanzi)

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size it was when I closed it. I then drag a corner to the size FF I want, but this is a very new issue.

Asked by Michael Jonas 11 amahora adlule

Last reply by Michael Jonas 3 amahora adlule

URL bar - highlight color of drop-down selections

Hi All, I would like to change the color of the two highlighted URLs in the address bar's drop down list to what they were in FF 88 - the one that is currently selected … (funda kabanzi)

Hi All,

I would like to change the color of the two highlighted URLs in the address bar's drop down list to what they were in FF 88 - the one that is currently selected with the cursor keys, and the one the mouse pointer is over.

The first screenshot below is of the highlight colors in FF 115/125. You can see two different shades of gray, the darker gray being the URL selected with the cursor keys, the lighter gray being the one the mouse pointer is over.

The second image shows the colors from FF 88, the URL selected with cursor keys in blue, and a dark gray for the one the mouse pointer is over.

Any help in modifying these colors, and the radius of the selection is greatly appreciated!

Asked by Slouch 1 usuku oludlule

Last reply by Slouch 5 amahora adlule

Firefox crashes when launching Brave

Hello! I updated FLOORP on the 5th May, FLOORP crashed and then Brave, Firefox, Waterfox, LibreWolf and Vivaldi started crashing. I had Brave and Vivaldi open when I laun… (funda kabanzi)

Hello! I updated FLOORP on the 5th May, FLOORP crashed and then Brave, Firefox, Waterfox, LibreWolf and Vivaldi started crashing. I had Brave and Vivaldi open when I launched FLOORP and FLOORP asked consent to update itself and after updating, it did not open in “previous session” and I could not open “previous session” through History. When I launched “Settings” from menu, “previous session” opened! I had pinned “Settings” earlier.

Now the bizarre happens; suddenly LibreWolf launches by itself also without “previous session” and open tabs in Brave and Vivaldi disappear to single New Tab. After some tinkering, I was able to restore “previous session” in LibreWolf, Brave and Vivaldi.

Now I close all browsers and open Firefox, no “previous session” and some random windows in its history, opening these random windows also opened “previous session”! 🙄But then Waterfox launches also without “previous session”, here clicking on OneTab extension recovered “previous session”.

Cutting short; I uninstalled, Waterfox, LibreWolf and FLOORP, this did not help, I ran System Restore twice to two different points and it has not resolved the issue.

Thankful for any help!

Asked by RAJENDRA KUMAR 1 isonto elidlule

Last reply by RAJENDRA KUMAR 8 amahora adlule

Games display 'disconnected' when attempting to access server.

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I … (funda kabanzi)

Whenever I try going on to a multiplayer (e.g. .io) game website it will not let me access its server. The website itself works fine and I can access it but as soon as I press play or anything else it just says 'disconnected' or 'trying to reconnect to server'. please see if you can fix this as I couldn't find anything to resolve this problem do anything.

Asked by Tangtengtingtongtunk 10 amahora adlule

Firefox browsing failure after upgrade to 126.0 (64-bit)

Firefox automatically updated itself to version 126.0 (64-bit) and it was unable to display any web sites. First I disabled Mozilla VPN but that did not fix my issue. Ne… (funda kabanzi)

Firefox automatically updated itself to version 126.0 (64-bit) and it was unable to display any web sites.

First I disabled Mozilla VPN but that did not fix my issue. Next, I disabled Microsoft Defender firewall software to no effect.

Finally I updated the shortcut to Firefox on my taskbar to launch the browser. This fixed my issue.

Hopefully, this will save other users from the same pain.

Asked by astroman133 13 amahora adlule

Last reply by astroman133 12 amahora adlule

sound output is low using google meets (not an issue in slack/OS level)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the i… (funda kabanzi)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

Asked by Meg C 12 amahora adlule

Last reply by Meg C 12 amahora adlule

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (funda kabanzi)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 23 amahora adlule

No or slow connection with Firefox on Win 10, other browsers work fine and fast

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional … (funda kabanzi)

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Asked by sansibarius 18 amahora adlule

Question about Compatibility with SG Eats Reviews Site

Hi Firefox Support Community, I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous … (funda kabanzi)

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

Asked by Hanzala Saleem 21 amahora adlule

Webcam reversed

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox,… (funda kabanzi)

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Asked by Peter G 21 amahora adlule

Firefox deb package - Apparmor profile

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox. Currently the fleet is using … (funda kabanzi)

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/

Asked by Partially_Anonymous 1 usuku oludlule

How can I make different profiles appear in Sync as different entities?

Hi folks, I've searched, but I haven't found anything to help with this particular situation ... I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a… (funda kabanzi)

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

  • Work PC running Firefox - 1 profile
  • Work VDI running Firefox - 1 profile
  • Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Asked by Graeme 1 usuku oludlule

Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wi… (funda kabanzi)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Asked by EmJay Dubbya 1 usuku oludlule

Last reply by EmJay Dubbya 1 usuku oludlule