Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (funda kabanzi)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (funda kabanzi)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Search Shortucts not working: "*", "%", "^"

Hello, I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in … (funda kabanzi)

Hello,

I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in the search bar and then after hitting enter nothing happens. Isn't this feature suppose to search inside all my open tabs and my History? Nothing happens after I hit enter.

Thank you.

Asked by max139 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox can't control META timelines

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found thi… (funda kabanzi)

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found this doesn't occur with Chrome or Edge. Firefox is my preferred browser due to the many addon's available.

Asked by koyotee 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

e mails problems

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received.… (funda kabanzi)

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received. However if we send an e mail to a G mail account it goes out and shows it gone but it does not reach the the g mail account . This is not just one person. this multiple g amil accounts. Our internet provider claims it is thunderbirds fault. Hope someone can help. John

Asked by john922 10 izinyanga ezidlule

Last reply by Matt 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (funda kabanzi)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 10 izinyanga ezidlule

Last reply by Kiki 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sync doesn't work

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For … (funda kabanzi)

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

Asked by adamlunger1 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (funda kabanzi)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashes after selecting a file to send - STATUS_CALLBACK_RETURNED_LANG

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to se… (funda kabanzi)

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to send a file on, click "browse", choose file and... crash to desktop.

Checking the about:crashes page and uploading the crash (that works...) gives the error: STATUS_CALLBACK_RETURNED_LANG

I had issues with Firefox and Mapped Networked Drives in Windows before. So, I thought... save my stuff (no issues...) then reboot windows. Rebooting seems to fix a lot of stuff after all. But not here.

I reconnected my 3 drives (to the same NAS), opened Firefox, which takes a while to show a single page, go to sendspace.com and choose a file to upload from my NAS. Crash.

I disconnect my drives (all 3 of them), try send a file and... succesfully queued for upload.

What the heck? 99.5% of my files are on my NAS!

Here are the status reports to all the crash reports I sent to Mozilla: https://crash-stats.mozilla.org/report/index/f90da30b-a25e-46ef-b4f3-c62830230702 https://crash-stats.mozilla.org/report/index/89bd85e9-0136-463e-b215-50eac0230702 https://crash-stats.mozilla.org/report/index/f568fda8-95e1-47a8-9605-c92b00230702 https://crash-stats.mozilla.org/report/index/770ec31d-9c2f-4140-be5b-03d270230702 https://crash-stats.mozilla.org/report/index/929b552f-f0f6-4277-892b-7d8fd0230702 https://crash-stats.mozilla.org/report/index/05b5b342-2cbe-4f64-a746-4e8400230702 https://crash-stats.mozilla.org/report/index/b3f60991-3f92-49a4-8812-2c9d00230702 https://crash-stats.mozilla.org/report/index/6eae55d5-a4ae-419d-b97a-55a5d0230702 https://crash-stats.mozilla.org/report/index/783ca68e-be22-4893-a55e-070e60230702

A reminder: Troubleshooting mode does NOT fix my issues.

AMD Ryzen 5900X Gigabyte X570 Aorus Master 64GB of DDR4 @ 3600 CL16 2TB Sabrent Rocket 4 Plus Asus XG-C100C 10Gbit Synology DS1821+ (4×10TB with 1 redundancy drive)

Asked by Wolf-of-Spirit 10 izinyanga ezidlule

Last reply by Medhasree Suram 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Flatpak Firefox not displaying some pdfs correctly

Hello, Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are di… (funda kabanzi)

Hello,

Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are displayed badly: spaces are replaced with a lower half block character, fonts not sharp. I installed Firefox from the openSUSE repos (not from flathub) and opened the same pdf and it displayed correctly. I downloaded the pdf and opened it using Okular and no problems. I also opened the “troublesome” pdfs on Firefox in Windows and it displays correctly. I conclude that the flatpak version of Firefox is causing some pdfs to display incorrectly but I don’t know why.

I installed flatseal to tweak the flatpak Firefox’s settings but nothing seemed to fix the pdf display issue. Please see screenshot below of how Firefox (from openSUSE repos, on the left hand side) and Firefox (from flathub, on the right hand side) display the same pdf from the internet. The online pdf in the screenshot and used as an example of the issue can be found at:

https://www.jrf.org.uk/sites/default/files/jrf/files-research/international_cities_rotterdam.pdf

Not sure why some pdfs display correctly in Firefox from flathub and others display incorrectly. I’d prefer to use flatpak’s sandboxed Firefox if possible. Is there anyone else with the same problem or someone who who found a solution to this issue?

Thanks

Dad4Linux

Asked by Dad4Linux 11 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Syncing changed my entire layout

I have no idea what happened. I signed into my Firefox account on my laptop in order to sync my devices, and now the format of every browser tab is completely different. … (funda kabanzi)

I have no idea what happened. I signed into my Firefox account on my laptop in order to sync my devices, and now the format of every browser tab is completely different. It's very inaccessible and completely unusable to me now, and it's sending me into a panic. Does anybody know what this is and how to reverse it? Here's some examples of what it looks like now. It's even changed how the YouTube progress bar looks.

I'm sorry if this would be better placed in a different topic, but I genuinely have no idea where it would be placed.

Asked by joannarzavala 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Youtube loads for a long time?

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not see… (funda kabanzi)

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Asked by kilsym 10 izinyanga ezidlule

Last reply by willjoe24421 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (funda kabanzi)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 10 izinyanga ezidlule

Last reply by JPKirkpatrick 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (funda kabanzi)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (funda kabanzi)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I remove alternative languages from Firefox Language Settings?

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave thi… (funda kabanzi)

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave this page" browser dialogue in language other than English.

Turns out, there's a new(?) option to set alternative interface languages, and I suppose websites can now choose which one to use?

Wow, just noticed, even tooltips on this website aren't in English anymore. This is extremely annoying.

I'd love to remove the alternate language from that list and leave Firefox interface exclusively in English. There is no option to remove the second language, only to move priority (see screenshot).

Searching through about:config with "language" didn't help. The closest relevant result was for the dictionaries. I do not have problems with dictionaries; "alternate" did not bring any relevant results either.

Asked by Fly McFlyson 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule