Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Suddenly can't SEND Spectrum email, but can GET mail

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no … (funda kabanzi)

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Asked by Demaris 1 inyanga edlule

Last reply by Matt 3 emasontweni adlule

Thunderbird keeps randomly opening new windows when I have multiple tabs open

For some reason, whenever I have multiple tabs open in Thunderbird, it will seemingly randomly open a new window, interrupting whatever I'm doing. What seems to happen is… (funda kabanzi)

For some reason, whenever I have multiple tabs open in Thunderbird, it will seemingly randomly open a new window, interrupting whatever I'm doing. What seems to happen is that the new window will contain the tab I was working with (address book, settings, etc.) and a tab for my mail, but that mail tab will have switched to a different mailbox. And then the new window that opened behind the other one will have a tab for my mail focusing on whichever mailbox was selected before.

This is driving me absolutely crazy! It keeps interrupting what I'm doing and makes me anxious to do anything in any tabs in Thunderbird. I need to fix it!

Any idea why this is happening and what I can do to stop it?

Asked by brian79 2 izinyanga ezidlule

Last reply by Toad-Hall 1 inyanga edlule

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (funda kabanzi)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 4 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Send message failed -- no other error

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error cod… (funda kabanzi)

I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.

Asked by Dan Scott 3 izinyanga ezidlule

Last reply by Matt 2 izinyanga ezidlule

Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (funda kabanzi)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Asked by hello247 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Firefox 121.0.1 (64-bit) invalid file format error on youtube upload

Hello Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that … (funda kabanzi)

Hello

Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that videos what was already successfully uploaded some times ago. I using Microsoft Edge now to upload on youtube and it is fine with all my videos. Hope you can fix soon.

Asked by SNov 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (funda kabanzi)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Cant Send Emails

Hi, Have tried all ways to get sending Email to work , Checked out comcast outgoing settings, went to comcast email direct and checked to make sure that 3rd party setting… (funda kabanzi)

Hi, Have tried all ways to get sending Email to work , Checked out comcast outgoing settings, went to comcast email direct and checked to make sure that 3rd party setting where correct, downgraded the thunderbird email, and reloaded the new one, nothing works!, will receive no problems just cant send. also tried the password you name it. thanks a screen shot for you to take a look at. thanks

Asked by kckorner 3 izinyanga ezidlule

Last reply by Matt 3 izinyanga ezidlule

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it.

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without … (funda kabanzi)

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without losing my data?

Asked by Jaydeep Sambare 1 isonto elidlule

Last reply by Googlethunderbird 1 isonto elidlule

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (funda kabanzi)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

Microsoft Hotmail : "Outgoing server (SMTP) timed out"

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue send… (funda kabanzi)

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

Asked by kevinlim 5 izinyanga ezidlule

Last reply by Googlethunderbird 5 izinyanga ezidlule

Can't login to Yandex mail

trying to get email - got this error; How do I fix this?????????? Happening last few days. my email: [edited] @yandex.com Sending of password for user pizzipie did n… (funda kabanzi)

trying to get email - got this error; How do I fix this?????????? Happening last few days.

my email: [edited] @yandex.com

Sending of password for user pizzipie did not succeed. Mail server pop.yandex.com responded: [AUTH] login failure or POP3 disabled, try later. sc=75IVcg0DLKo0_290005_

Asked by pizzipie1 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

Logged into wrong yahoo IMAP account

I'm just getting started with Thunderbird on Windows 10. To test it, I set up my yahoo IMAP account xxxxx777@yahoo.com using a yahoo app password. It worked fine, so I … (funda kabanzi)

I'm just getting started with Thunderbird on Windows 10. To test it, I set up my yahoo IMAP account xxxxx777@yahoo.com using a yahoo app password. It worked fine, so I deleted that account and set up my 'real' yahoo IMAP account, which is xxxxx@yahoo.com, using another app password from Yahoo. This is a different yahoo account, so I needed to get another app password. Again, that account worked fine.

However I then chose to delete that account on Thunderbird and return to using my xxxxx777@yahoo.com yahoo IMAP account, by getting a new app password and following the Thunderbird instructions for setting up an account. The trouble is that Thunderbird is now connecting to my xxxxx@yahoo IMAP server and receiving those emails and folders instead of my xxxxx777@yahoo.com emails and folders. I have uninstalled and reinstalled Thunderbird and rebooted the computer. Thunderbird 'account settings' is correct.

The first tab in Thunderbird is "email- xxxxx777@yahoo.com", and the folders that follow are from my xxxxx@yahoo.com account. Each time I receive an email on my xxxxx@yahoo.com account, it shows up in Thunderbird under my xxxxx777@yahoo.com account.

I'm stumped.

Thanks, David

Asked by dungernh 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

Every time Thunderbird restarts, cannot login to office365 server

I have to manage a number of joint email addresses which are outlook.com addresses, so I have them all installed on Thunderbird. Up until recently, it worked fine, altho… (funda kabanzi)

I have to manage a number of joint email addresses which are outlook.com addresses, so I have them all installed on Thunderbird.

Up until recently, it worked fine, although every few months Outlook.com would not allow the sync because of some security issue (wanting an alternative email address, wanting an alternative phone number, wanting me to confirm that the last sync was me). I would sign in to the email account on a browser, fix the issue, and then it would work again.

As of a few days ago, Thunderbird is showing the "Login to account XXX failed" and "Login to server outlook.office365.com with username XXX failed" for maybe a dozen of the addresses every time I open Thunderbird. If I login to the email on a browser, and force Thunderbird to "Retry" several times, it will sync the account - but the next day, the same issue arises with the same account. When I check the account activity, it shows successful automatic syncs.

Is there another setting I need to check or change to make Thunderbird work with Outlook.com addresses?

Asked by Sarah Boyd 3 izinyanga ezidlule

Last reply by sfhowes 3 izinyanga ezidlule

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (funda kabanzi)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Font size/formatting bug/issue only when replying to one specific recipient

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve. Only when I receive emails from one speci… (funda kabanzi)

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

Asked by Kyle 5 izinyanga ezidlule

Last reply by RatzeFuml 6 ezinsukwini ezidlule

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (funda kabanzi)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 2 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (funda kabanzi)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 5 izinyanga ezidlule

Last reply by Alexander Thomas 4 izinyanga ezidlule