• Okugcinwe kunqolobane

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (funda kabanzi)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (funda kabanzi)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 2 iminyaka edlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (funda kabanzi)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 2 iminyaka edlule

Last reply by wedr19 1 unyaka odlule

  • Okugcinwe kunqolobane

Radio streaming stops after few minutes

Hello, I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325 The topic was archived and marked as solved. For me it clearly… (funda kabanzi)

Hello,

I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325

The topic was archived and marked as solved. For me it clearly isn’t. Am I the only one?

Thanks.

I’m using Firefox Daylight 100.1.1.

Asked by aymericdp 2 iminyaka edlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

SMTP error message sending outgoing emails from my Thunderbird app on my laptop (using a Frontier domain email). No problem w/incoming emails.

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Auth… (funda kabanzi)

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

Asked by dbleagle 2 iminyaka edlule

Last reply by Matt 2 iminyaka edlule

  • Okugcinwe kunqolobane

Amazon prime videos stopped playing

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox bu… (funda kabanzi)

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Asked by Cheechako 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (funda kabanzi)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (funda kabanzi)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 iminyaka edlule

Last reply by paul921 2 iminyaka edlule

  • Okugcinwe kunqolobane

data missing

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [ed… (funda kabanzi)

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Asked by ehsan.ehsan.2012 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (funda kabanzi)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

address book freezes - window "not responding"

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not re… (funda kabanzi)

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

Asked by Arlene Baker 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Font color in Thundebird Email

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White … (funda kabanzi)

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

Asked by adavids2 1 unyaka odlule

Last reply by david 1 unyaka odlule

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How can I enable debug log for Firefox on iOS?

I am trying to enable the debug log for firefox on iOS however in Firefox -> settings there is no option for this. I only see general, privacy, help and about setting… (funda kabanzi)

I am trying to enable the debug log for firefox on iOS however in Firefox -> settings there is no option for this. I only see general, privacy, help and about settings. I am using iOS 15 and Firefox Daylight 100.1.

Asked by office520 1 unyaka odlule

Last reply by RandomTroll 1 unyaka odlule

  • Okugcinwe kunqolobane

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (funda kabanzi)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Failed to login to sync, message in red "The operation was aborted. "

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://a… (funda kabanzi)

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

Asked by 27627345 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule