Yonke imikhiqizo Community Forum

I can no longer send messages through the email client on one of my accounts using Thunderbird, which no longer recognizes my internet service provider's password (but it does receive messages). Everything works fine with my other accounts.

Thank you for your help.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Maybe a red herring: I was in the middle of doing a Documents folder backup when I decided to open Thunderbird for some reason. Got an Unable to Load Profile type of message. And my attempts at a fix seem to just send me further down a rabbit hole. I started out by renaming my profile.ini file, but I really didn't know what the heck I was doing and possibly caused more harm than good. Then I tried to find my profile file/folder itself, using the Thunderbird > Troubleshooting > Profile Folder path and doing an import from inside TBird but that ended up with various problems such as drilling down to the profile folder from within TBird but then when I clicked Select Folder in Thunderbird, that didn't trigger any sort of import.

I also spent a good deal of time trying to find my AppData folder, finally being able to view it (a hidden folder, apparently), and saw several recently-dated profile types of folders, but again, I couldn't manage to "hook up" any of those folder/files from starting inside TBird and selecting Import... I ended up just stuck inside a folder, not triggering any Importing activity.

Finally I found a profile folder (5yed...) at a higher level on my PC than inside that long AppData Roaming Thunderbird path. THIS profile was inside: D:\DOCS\Thunderbird\Profiles

Now THAT folder I managed to get an Import to trigger. But the result was an Error Message telling me to go find my Error Console. Can you please see the attached Error Code display screengrab and tell me there's hope that this was at least the right file but just poor results that I can fix somehow???

The following is my copy/paste of the text I see in the Error Console display that's in my screengrab after trying to import the above 5yed... profile, in case it helps you see it better:

1765349209272 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons WebGL context was lost. 2 Troubleshoot.sys.mjs:727:17 Content-Security-Policy: This site (https://www.mozilla.org) has a Report-Only policy without a report-uri directive nor a report-to directive. CSP will not block and cannot report violations of this policy. thunderbird downloadable font: Glyph bbox was incorrect (glyph ids 441 459 695) (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-bold.woff2 downloadable font: Glyph bbox was incorrect (glyph ids 459) (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-regular.woff2 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:652
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:661
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.sys.mjs:634
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.sys.mjs:243

ThunderbirdProfileImporter.sys.mjs:652

Also attached below are also:

• a screengrab of a set of profiles I found, but when I drilled down to them from within TBird's Import selections and clicked Select Folder, as far as I got was an open folder, or something like that.
• Thunderbird's Troubleshooting Info "Profile Folder" path.
• Message telling me to see the Error Console. The message appeared right after I tried importing the profile that's stated in TBird's Troubleshooting Info "Profile Folder" path.

Here's the copy/paste of the Error Console message display after my try at importing the profile that is in the path that TBird's Troubleshooting Info page "Profile Folder" states (maybe it's the same as my 5yed...profile import try's Error Console display, dunno:

1765353636640 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons Content-Security-Policy: This site (https://www.mozilla.org) has a Report-Only policy without a report-uri directive nor a report-to directive. CSP will not block and cannot report violations of this policy. thunderbird WebGL context was lost. 2 Troubleshoot.sys.mjs:727:17 downloadable font: Glyph bbox was incorrect (glyph ids 441 459 695) (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-bold.woff2 downloadable font: Glyph bbox was incorrect (glyph ids 459) (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-regular.woff2 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:652
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:661
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.sys.mjs:634
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.sys.mjs:243

ThunderbirdProfileImporter.sys.mjs:652

Thanks for any help in getting through this.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity......" (lists my email user name and address). Im not clicking Reply, I'm just double clicking the message to Read it.

Running Sequoia 15.7.2 on MacBook Air. It just started today. I have turned it off and on, no change.

I am able to receive emails with my Spectrum account but unable to send. My SMTP entries are Description Server Name mail.twc.com port 587 Connection security SSL/TLS Authentication normal password When I test the connection it passes and I can see my emails but am unable to send emails and get this message Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. When I look in the Thunderbird settings/privacy and security the only password entry is for IMAP password. Do I have to have and entry for SMTP password or is it the same for both? If I do how do I get an entry there. If any other information is needed please let me know. Thanks

I'm using the latest version (145) and I've setup my office 365 email account. I'm trying to setup my calendar account as well but when I enter location, username and password it says that my credentials were not accepted.

I assume this means that TB is using legacy un/pw authentication which is no longer supported instead of OATH2. There is, however, no option to select OATH2 in the calendar setup process (like there is for email).

Are office 365 calendars supported by TB 145?

At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError"

How do I get rid of this error, has been present since last esr release and expected it to go away with new release - did not. Do I have to reinstall Thunderbird to clear.

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

I've been wanting to access Thunderbird's encryption ability on both my laptop and desktop. However, in setting up Tbird on my laptop I notice the user Profile should stay on one computer. Can I use the same Profile on more than one computer using the same source and password? Can I open a new profile on a second computer, even though I would have to use the same email source, a local provider? If not, is there an online source of email data I can use on Tbird on my laptop. Thanks much, Bruce Bartrug

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwards of one hundred of them. But in the last month, this number has been limited to about 35 at a time. If I ask immediately again, I get about 35 more, and this pattern continues as long as there are messages in queue waiting to be downloaded. I am not sure if this is due to changes in gmail, where most of my received messages originate, or to changes in Thunderbird itself, or to some sort of third-party hack. Now that I have trained myself to keep on asking until there are no more messages coming down, this change does not cause me much difficulty, although initially it sometimes caused me to overlook messages because I failed to keep asking as long as I should have. Apart from that, it does not seem to be harmful as far as I can tell. I'd just like to know if other people have noticed anything similar, and if anyone knows what is causing it, and whether it has some hidden advantages over the way things used to work.

Unlike before, many sites that I visit regularly, I am now having to log in every time I visit, including support.mozilla.org.

Did I unknowingly change something, some setting? or perhaps it's due to an addon?

The folders in my "LOCAL FOLDER" file usually have been in alphabetical order. As I have added new folders to store emails, the new folders have not been put in alphabetical order in the "LOCAL FOLDER" folder. They have been added to the end of the original list after the "Z" items. How do I re-alphabetize the whole "LOCAL FOLDER?"

Whenever I get an email that says they are including an attachment, the attachment is never there. What is going on and how to I get email attachments. Any help is appreciated.

Thank you

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

For 3 days, I haven't been able to access my GMX email account. It tells me every time "Login to the server imap.gmx.com with username '[edited from public] @gmx.com' failed. I hadn't changed anything beforehand and all the entered data is correct. My other accounts like gmail, yahoo, works just fine. Tried installing older versions and still no success. Outlook app works fine either. I'm pretty sure that GMX mail server made some changes that Thunderbird is missing. Please verify.

Best regards

Nilson Xavier

Why in Thunderbird desktop I can set checking for mail to every 1 minute but in Thunderbird Android I only have the option to fetch mail every 15 minutes?

This needs to be changed ASAP! I need to make replies to urgent emails quickly! I shouldn't have to wait 15 minutes for Thunderbird to check for new emails or for me to keep pressing check for new emails. Gmail and FairEmail get my new emails straight away!! Thunderbird Android takes ages

Please change and fetch new emails ASAP! I love Thunderbird and have used Thunderbird since it was first released! But Gmail and FairEmail I use because of this issue! Look at my screenshot! 15 minutes is a joke!!