Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox constantly crashing

I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number… (funda kabanzi)

I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number of browser extensions, using one of the certified performance-boosting add-ons to reduce CPU usage, I even tried limiting my tabs to a maximum of 10, all of them have failed to improve performance. This is not even mentioning the browser-induced bluescreen I just got a few minutes before writing this.

Asked by JamesTDG 3 amahora adlule

Last reply by FredMcD 1 ihora elidlule

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes, freezing my PC for that entire time. This also happens when I start Firefox in safemode,… (funda kabanzi)

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes, freezing my PC for that entire time. This also happens when I start Firefox in safemode, and when I start my PC in safemode with networking. I have cleared the cache, I have deleted each extension, I have even deleted each and every bookmark. I have deleted, redownloaded, and reinstalled the latest version of Firefox. I have even done a full reinstall of Windows 10. My HDD is less than two months old, and shows no errors when scanned. This problem does occur with other browsers, but not for the same length of time, Chrome will use 100% of my HDD for one minute, tops. Once Firefox stops doing whatever it is doing to my HDD after an hour or so, it will run in the background using 0% of my Disk. Through all of this, the Memory use goes no higher than 18%, and CPU no higher than 45% for a few seconds.

If I open a second tab in Firefox, or a separate instance of Firefox, it does not use the HDD very much at all.

If I close all Firefox instances and then reopen a new one, it will, again bog down my HDD for about an hour.

The unacceptable solution I've come up with is to open Firefox immediately after turning on my PC and to leave it running in the background for that entire time.

Asked by Scarecrow237 4 amahora adlule

Last reply by jscher2000 3 amahora adlule

Thunderbird UI on Windows is broken in multiple places

Thunderbird has developped multiples problems: 1. The button in the event alarm dialog (dismiss, sleep for x minutes) don't do anything. 2. The message list panels loses … (funda kabanzi)

Thunderbird has developped multiples problems:

1. The button in the event alarm dialog (dismiss, sleep for x minutes) don't do anything. 2. The message list panels loses all contents constantly. I need to switch between two messages folder to makes messages appear again.

I'm using the owl extension to access an outlook 365 account.

Asked by pbaillargeon 15 amahora adlule

Last reply by Wayne Mery 6 amahora adlule

Quoted messages in the body of the email have stopped collapsing

Previous messages in the body of the email have stopped hiding, I don't see any option for collapse/expand previous mails in the same thread, then the messages become ver… (funda kabanzi)

Previous messages in the body of the email have stopped hiding, I don't see any option for collapse/expand previous mails in the same thread, then the messages become very long and I overlook the attachement, which is only at the end of all messages.

It used to work well for me before, I don't know where the problem came from.

I have the last version of TB 78.5.1 and I am also using the TB Conversations 3.2.8 addon.

don't you have any recommendations? thanks, Jan

Asked by jan 1 inyanga edlule

Last reply by sfhowes 8 amahora adlule

Firefox slows or even freezes when typing text

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and d… (funda kabanzi)

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and delete some.

I have Refreshed Firefox and removed the Adblocker add-on, which I thought might cause the problem, but the problem persists.

Any idea how to tackle this?

Asked by jan.haverkamp 12 amahora adlule

Last reply by FredMcD 9 amahora adlule

Broken firefox browser appearing

Hi there, Occasionally (every half hour or so) I will notice there are two Firefox browsers open (I use nightly), one which I am using and another that fills half the scr… (funda kabanzi)

Hi there,

Occasionally (every half hour or so) I will notice there are two Firefox browsers open (I use nightly), one which I am using and another that fills half the screen but is stuck as if it were trying to load up. It cannot be closed or minimized unless the 'Firefox has crashed' message pops up, I was wondering if this is an issue faced before and can be fixed or something new?

Thanks

Asked by BigAlf0110 10 amahora adlule

Last reply by FredMcD 9 amahora adlule

Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (funda kabanzi)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 1 usuku oludlule

Last reply by FredMcD 9 amahora adlule

Error message: A copy of Firefox is already open. But no other copy is open.

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below. cd ~/Libr… (funda kabanzi)

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below.

cd ~/Library/Application\ Support/Firefox/Profiles/
ls -l

drwx------@ 41 abababab staff 1312 Jan 15 13:38 0kr25gzy.default-release drwx------@ 71 abababab staff 2272 Jan 15 13:20 8638osoq.default-1513387167461 drwx------@ 37 abababab staff 1184 Jan 16 13:57 k8u9jknd.default-release-1

I use Firefox as my business email and all was working fine until I upgraded Firefox using my Safari browser and created another login profile based on my personal email. That's when the error 'a copy is already open' began. To solve it, I did the above and had two profiles a 'default' and a 'default-release'. I believe I deleted the 'default', and the problem remained. Then I tried a reinstall, and I suppose that's the 'default-release-1' profile, but I really have no idea. The problem for me is that I need to import bookmarks, the business email account linked to Firefox and Host Gator, and all my LinkedIn, MailerLite stuff. I do not want to lose all this and just do a clean reinstall. However, now because I can't open any version of Firefox, I have no way to access the business emails, etc, so I can't recover the Firefox account linked to this business email and get all this stuff back. And I don't know which of the above three profiles I need to delete to get it all working again. Please help!!!

Asked by skskknox 4 ezinsukwini ezidlule

Last reply by manuscripts 10 amahora adlule

Thunderbird

My Thunderbird sends and receives emails fine but when reading emails the inbox list of recent emails just disappears from the screen. If I click to say drafts or junk f… (funda kabanzi)

My Thunderbird sends and receives emails fine but when reading emails the inbox list of recent emails just disappears from the screen. If I click to say drafts or junk folder then click back to inbox folder all is well for another 30-40 seconds then blank again. If I repeat, it all reappears before disappearing again after a short period. I've restarted without add-ons. Its just the same.

Asked by huntrc9 1 usuku oludlule

Last reply by Matt 16 amahora adlule

Firefox crashes Windows OS

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no … (funda kabanzi)

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

Asked by Dan 3 ezinsukwini ezidlule

Last reply by FredMcD 20 amahora adlule

Can't use Netflix: Error Code F7702-1290

Hello! I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hove… (funda kabanzi)

Hello!

I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail.

I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from here.

All help would be appreciated!

PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me.

Asked by hanos 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Thunderbird 78.4.1 - Crash @ asepkcs.dll | patched_BaseThreadInitThunk

The mail program in question crashes after a few minutes of starting it. How can I solve the problem? -- Il programma di posta in oggetto va in crash dopo pochi minuti da… (funda kabanzi)

The mail program in question crashes after a few minutes of starting it.

How can I solve the problem? -- Il programma di posta in oggetto va in crash dopo pochi minuti dal suo avvio.

Come posso risolvere il problema? -- Windows 10 - 2004 - 5/11/2020 - build OS 19041.610

Grazie Corrado

Asked by Corrado Bernardi 2 izinyanga ezidlule

Last reply by Wayne Mery 1 usuku oludlule

specific audio files arent playing properly on firefox

i've been having specific issues with firefox with audio files, seen in example on some specific websites where audio will refuse to play. this is not the case on other b… (funda kabanzi)

i've been having specific issues with firefox with audio files, seen in example on some specific websites where audio will refuse to play. this is not the case on other browsers on my computer, where files will play perfectly fine.

i've found this is the case on both the osu! website (the popup audio player will appear at the end of the site, audio unplaying) and the bandcamp website (bandcamp player attempts to load audio, shows loading screen, then skips to the next track). i've only experienced this not happening on soundcloud, although there are probably more examples out there for both working / not working cases. does anyone know a fix?

Asked by acmel 1 usuku oludlule

Last reply by jonzn4SUSE 1 usuku oludlule

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (funda kabanzi)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 1 usuku oludlule

Last reply by jonzn4SUSE 1 usuku oludlule

Failure to Send

About 75% of the times I try to send an email I get the following: "Sending of the message failed. The message could not be sent because the connection to Outgoing server… (funda kabanzi)

About 75% of the times I try to send an email I get the following: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.XXX.XXX was lost in the middle of the transaction. Try again." Failure is more common with attachments, and gets worse with increasing attachment size. For one message with a 600K attachment, I had to try 44 times before the message went. The problem occurs on a desktop and two laptops that use Thunderbird. Opening Thunderbird in Safe Mode did not help. My ISP cannot find a problem and believes the problem is caused by Thunderbird. I think the problem started in October 2020.

Asked by kstansberry 1 usuku oludlule

Last reply by sfhowes 1 usuku oludlule