Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:
"Unable to perform selected action while the email application is o… (funda kabanzi)
Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:
"Unable to perform selected action while the email application is open. Please close your email application and try again."
This error message persists whether I do have Thunderbird open or not. I also checked Task manager while I had Thunderbird closed and found no instance of it running. Is there any way that Thunderbird is running in the background? Or could it be if Thunderbird loads at start up that it's tricking CCC into thinking it's open all the time?
I contacted CCC ONE report and they advised me to attempt to change the name of a DLL file so a new one would be created to replace it. I tried that, the issue still persists. They also told me to try and uninstall and reinstall Thunderbird, which I did, and it still won't work.
Any ideas on how to fix this?
- Attached is a photo of the error