Yonke imikhiqizo Community Forum

I look after about 20 PCs. All Windows 10. All were running Firefox ESR ranging from 115 - 128. As I get time I update each to the latest 128.x. Using group policies I've disabled all update settings.

However, on two of the PCs, they have updated to v139.0.1. Both of the users swear they did not manually do any update. I can't figure out how they got downgraded to the retail channel.

So my question is, since 128 < 139 how can I get them back on to the ESR channel, without loosing history, bookmarks, passwords and saved logins? I gather FF's installer will detect 128 as an older version and throw an error?

ESR -> Retail to me is a downgrade. So is it possible then to upgrade back to 128.11.x?

Each PC is refreshed annually and the only backup of the profile folder I have is from the last refresh, which in most cases in 8-9 months old.

Is there any way to find out why the downgrade happened when group policy forbids it, and the user did not manually download and install the latest version?

When these downgrades happen they break things. For example, when one PC was downgraded to retail his outlook.com email no longer works. If he uses his laptop which is on 128.11.0 it works fine.

Forum users : Gmail on my Windows 10 PC runs very slowly when the Lastpass extension is enabled. This ONLY happens with Gmail. In fact I get an alert that Lastpass is slowing down Firefox. Gmail is fine when the extension is removed. Has anyone else encountered this problem? If so have you found a solution other than removing the Lastpass extension?

Thanks!

Until recently Ctrl+Tab and Shift+Ctrl+Tab have work perfectly. Now they do not work at all. Ctrl+Page Up (and Down) works fine.

I have used safe mode, rebooted the computer, checked the general settings in Firefox and the problem persists. What can be done to resolve this?

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

"autofill logins & passwords"

Recently firefox updated to v139.0.4 (64bit) after the update I disabled "autofill logins & passwords" but every time I turn on the pc the username/login, on webpages (amazon,facebook. webmail), populates the field.

I never had this issue until the update, previous version "autofill logins & passwords" has always been disabled ie never shows...

I do NOT want the logon info for "autofill logins & passwords" populated...

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past several months (4-6 months) I have been using a website and it crashes. The window that comes up after the crash states two things. #1, a crash log or report has been saved and sent. #2, Click here to re-establish connection to website. Now this has been going on as I have stated that this has been happening every time I use the website. NO ONE from Mozilla or Firefox has ever acknowledged receiving or trying to fix the crash log that is supposedly in your hands after the crash is reported. This has become really annoying. NOW, I have sent numerous email to Mozilla and Firefox asking for the help to solve this issue and what do I get ZIP, NADA, ZILCH as in NOTHING! Why is that - no one has time to deal with the crash logs that are supposedly being sent every time I get a crash?

Just a day or so ago I got an email from a Mozilla guy Wai Tse who said that he wouldn't do anything because he worked for Mozilla and not Firefox. He sent me a link that I opened and when I did it had MOZILLA AND FIREFOX everywhere. So now I am thinking WTF people - is this a personal thing? Am I not donating enough money to your calls for help and monthly to get a response to this issue that you are suppose to be getting information on everytime it crashes. I am giving up and trying to be nice and or patient with you since I have been ignored for months and months.

I'm sitting here thinking that once again I am just jerking off, no one cares no one is going to respond except for Wai Tse who can't take the time from his busy day and go one step beyond his or her job description and HELP.

When I open a pdf file it is automatically saved to my desktop, which is my selected location. I have also checked the always ask where to save files. In settings I have indicated I want pdf files to be opened by Foxit Reader. Other files set to ask open or save.

I also have gone in into about:config and set browser.download.open_pdf_attachments_inline to true based on a previous reply in this forum about this issue.

What can I do to stop the PDF files from being automatically saved to my desktop?

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened up instead after the restart, was 2 lots of Windows & tabs that just disappeared in the same way, from 3 years ago, & they reappeared on the browsers. Can you tell me what is going on please & how to fix this problem in losing them in the first place? This problem has happened several times before & is very upsetting. Can you help in finding my recent loss of windows/tabs please? Regards Doug

I've been using Firefox since Windows first came out and NEVER had this problem (or any other) until about a month ago. After an update, my bookmarks sidebar failed to work. I tried to update again, but got the message "Secure Connection Failed". After many tries, I was able to load a 32 bit ( V 1390.1) which was offered from Mozilla. This despite the fact that my PC is a 64 bit machine. This 32 bit version works poorly! I've repeatedly tried to load a 64 bit version, hoping that it would work as Firefox has in the past. I am still getting the the message "Secure Connection Failed", Error Code Mozilla_pkix_error_key_pinning_failure. What is going on??? I like Firefox and I'm reluctant to change browsers, but it may become necessary. Operating systwm: windows 10. Bob N

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. Closed it down and it seemed to have no issues shutting down at least. I haven't had Firefox crash in recent months, so I'm assuming that this cropping up might be a glitch of some kind? I looked this up to see if anyone else had this issue, and it seems someone on Reddit did encounter this, on Linux, and another on Windows also seems to have run into it. How do we stop this from coming up whenever we start up the browser?

I use duckduckgo page for search in Firefox. Hate my search terms hopping up to the address bar. How to stop this?

A previous search on this question came up with a solution which doesn't work, at least not with latest Firefox version (139.0.1 (64-bit).

I.e., type in searchBar "about:config"

   Accept warning
   Search "browser.urlbar.suggest.searches" and change it to false (Do this Only if you want to disable suggesions)
   Search "keyword.enabled" and change it to false
   Search "browser.urlbar.suggest.searches" and change it to false 

DOESN'T WORK.

Why, when I click on a URL while using Firefox on my Android phone, is it always invoked in the address field via google.com? I get that Android is Google, but does anyone know a way to disable this totally unnecessary, and privacy-destroying, functionality?

On the Firefox Home page, I have 2 rows of shortcuts I filled with pinned URLs I need for my work and I have been using this from years now and it's saved to my account so I can import them between different laptops I use. Today, I woke up to find all my pinned URLs are gone and have been replaced with some random URLs, some of those seem to be coming from the recent history but the others I have no idea from where they are coming from. This issue is happening today on all my laptops connected to my Mozilla account.

How can I restore my pinned URLs back to Home shortcuts? It will be a nightmare to go back and find some of those URLs I pinned and pin them again one by one ☹.

Things I tried: 1. Open and close Firefox. 2. Logout then login. 3. Manually trigger a sync.

I have a bunch of profiles set up via "about:profiles". Some of these are associated with different Mozilla accounts, some are not. Today, I wanted to rearrange those profiles to put some older profiles that I do not use as often lower on the page than more recent profiles. I thought I remembered there being an overview text file that included a number for each profile, the folder that profile's information was stored in, etc. When I went looking for that file, I could not find it, so I went looking for help articles and discovered that there is a new profile management tool.

When I tried using the new profile manager via "about:profilemanager", none of my current profiles are visible, so I cannot use that tool to reorder my profiles.

I would be grateful if you could point me to an article explaining how to reorder the profiles in "about:profiles". If that is not possible, I would appreciate a help article explaining the rationale for making these two uses of the word "profile" distinct, the ways in which these profiles are different from each other, and how to transfer settings from the older version to the newer version. I have everything set up just the way I like it within my current profiles and really do not want to have to recreate them from scratch...

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?