Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (funda kabanzi)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 1 inyanga edlule

Answered by Matt 1 inyanga edlule

  • Ikhiyiwe

Thunderbird Attachments

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? O:\XXXXXXXXXX.pdf could not be opened, because the associated help… (funda kabanzi)

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Asked by tseabrook 2 izinyanga ezidlule

Last reply by Matt 4 emasontweni adlule

  • Kusonjululiwe

Thunderbird will not connect to IMAP mail server except via VPN

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails throu… (funda kabanzi)

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails through TalkTalk's online mail service, which doesn't happen when the server is down.

Asked by w.spencer 1 inyanga edlule

Answered by Googlethunderbird 1 inyanga edlule

  • Kusonjululiwe

Dead keys not working only in a specific profile

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the… (funda kabanzi)

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the letter itself. It can render them just fine and I can paste them from another app normally too, but actually typing them is impossible from firefox.

After trying to troubleshoot, I eventually found out a few things: - iBus is not at fault, since it works in every other app and I even restarted it, but the problem persists - This only happens in my main profile, newly created profiles don't have that problem - The problem still happens on troubleshoot mode (as long as it is my main profile) - Compose key also doesn't work (I don't want to use compose key anyway, because my keyboard has specialized dead keys, but I at least tried it)

I suspect the problem lies in a setting on about:config that's different from newly created profiles, but I have no idea which and Ctrl+F searching this site doesn't show any relevant configuration that might be the culprit.

Asked by Kazuma 1 inyanga edlule

Answered by Kazuma 1 inyanga edlule

  • Kusonjululiwe

Login for disqus.com not showing up.

There is a problem logging into Disqus. (disqus.com and disquscdn.com) This is affecting Linux and Windows installations. Page I'm having problems at www.lawyersgunsmon… (funda kabanzi)

There is a problem logging into Disqus. (disqus.com and disquscdn.com)

This is affecting Linux and Windows installations.

Page I'm having problems at www.lawyersgunsmoneyblog.com

I have used the troubleshooting mode and caches have been cleared and all extension disabled with no luck.

Other browsers are functional. The log in doesn't appear at all:

Asked by Owlbear1 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

bug: unable to send tab from firefox nightly android (phone/tablet) to PC

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RE… (funda kabanzi)

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

Asked by pn10eko 1 inyanga edlule

Answered by pn10eko 1 inyanga edlule

  • Kusonjululiwe

Missing Emails After Thunderbird Showed They Were Already Downloaded

115.05 when I started. I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird,… (funda kabanzi)

115.05 when I started.

I typically open Thunderbird about once a month, download my emails from a hosted website, do some clean up, write some emails, close Thunderbird, and do the same about a month later.

Today I opened Thunderbird, saw that it was downloading around 400 emails in the lower left corner, and waited patiently, as per usual. When "done", however, none of them showed up in the main window. The latest email did not change, was still from around a month ago. When I ask Thunderbird to Get Messages it says there are no new emails to download.

I restarted Thunderbird several times, no change.

I then upgraded to 115.10, hoping this might fix the issue, but it has not.

Since restarting Thunderbird, 2 new emails have come in and are showing correctly, but none of the initial 400 emails "downloaded" today are showing anywhere.

I repaired the Inbox folder (right click > Properties > Repair Folder), no help. I renamed the "Inbox.msf" file and had Thunderbird rebuild it, no help. I renamed the "global-messages-db.sqlite" file and had Thunderbird rebuild it, no help. View Ignored Threads does not help. View > Threads > All is selected. Emails are not in the Trash folder, or any other folder.

All of the initial batch of 400 emails - and the emails I had previously opened - just disappeared.

Opening up the Inbox MBOX file directly, I can see that these 400 emails were never actually downloaded into this file. Not sure what happened.

Opening up my remote email host, I can see that those 400 emails are still there, to the exact point when I last closed Thunderbird.

Asking Thunderbird to download new messages does not download these remote emails.

How do I reset Thunderbird to start the process over and re-download these emails again? Part of TB seems to think it's already downloaded these emails, while another part of TB never actually did.

Does anyone have any idea what to do here?

Asked by misc32 1 inyanga edlule

Answered by misc32 1 inyanga edlule

  • Kusonjululiwe

Drag-n-drop madness

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged. No, this is a horrible idea because that … (funda kabanzi)

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged.

No, this is a horrible idea because that thumbnail covers the target of the drag-and-drop.

Either REVERT this IMMEDIATELY or let us know how to disable and revert to the simple drag-n-drop mouse cursor that does not obstruct the target of the drag.

And in the future AVOID any GUI changes that are not ABSOLUTELY NECESSARY. With these poorly thought through, extremely annoying changes you are only causing damage and aggravation.

Asked by yekos82264 1 inyanga edlule

Answered by sfhowes 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (funda kabanzi)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Asked by Mr BO 6 izinyanga ezidlule

Answered by Mr BO 1 inyanga edlule

  • Kusonjululiwe

No connection to the SMTP server of AWS SES possible (authentication method)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this. However, as soon as I… (funda kabanzi)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this.

However, as soon as I try to send an email with the data provided by AWS, I get an error message:

"Sending of the message failed. The Outgoing server (SMTP) <ses-smtp-server-url> does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'."

Changing the "Authentication method" did not work either. If I enter the same data in gmail as "Send mail as" (the equivalent to the extra identity of Thunderbird), the connection in the GUI of gmail works without any problems and I can send e-mails via it. So it can't be the data or the configuration of the SES.

I am afraid that Thunderbird does not yet support the newer protocols that SES requires. Does anyone here have any ideas?

Server: <ses-smtp-server-url> Port 587 Connection security: STARTTLS Auth. method: Encrypted password User Name: <username>

Asked by komandar 1 inyanga edlule

Answered by komandar 1 inyanga edlule

  • Kusonjululiwe

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (funda kabanzi)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 2 izinyanga ezidlule

Answered by NoahSUMO 1 inyanga edlule

  • Kusonjululiwe

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (funda kabanzi)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 2 izinyanga ezidlule

Answered by idsks111 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (funda kabanzi)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 4 izinyanga ezidlule

Answered by zeroknight 4 izinyanga ezidlule

  • Kusonjululiwe

Taking webpage screenshot from command line

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive. … (funda kabanzi)

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.

Asked by qwertikator 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

Thunderbird wont run

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try t… (funda kabanzi)

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Asked by avoncliffe 1 inyanga edlule

Answered by mrbunter1 1 inyanga edlule

  • Kusonjululiwe

All downloads fail, including Firefox Extensions

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've t… (funda kabanzi)

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've tried starting in troubleshoot mode, disabling anti-virus, clearing cache and downloads, rebooting PC.

Some recent changes in PC include: changing TEMP and TMP system variables to another drive (I've changed them back to C drive, had no effect) and making C drive a dynamic disk. Yesterday downloads were working fine. Thanks in advance.

Asked by Kindcollie 1 inyanga edlule

Answered by Kindcollie 1 inyanga edlule

  • Kusonjululiwe

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (funda kabanzi)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Asked by o.damen 1 inyanga edlule

Answered by o.damen 1 inyanga edlule