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I never get the installation wizard when I approve it in the Windows make change to computer dialog.

Kuphostiwe

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens. I never get the Firefox installation wizard.

I am using Windows 7. I have Google Chrome installed.

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens. I never get the Firefox installation wizard. I am using Windows 7. I have Google Chrome installed.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

Eminye Imininingwane

Diego Victor 658 izisombululo 4175 izimpendulo
Kuphostiwe

Try restart your computer and try install Firefox again.

Try restart your computer and try install Firefox again. *[https://support.mozilla.org/en-US/kb/install-firefox-windows Install Firefox]

Umnikazi wombuzo

Thanks so much for your quick reply. I really appreciate the fact that you would take the time and effort to help me - very kind and generous!

I tried restarting my computer as prescribed but, alas! The same thing still happens. What is also funny is that the extraction progress bar only goes to 61% before the the dialog closes and I must choose to continue installation. When I say 'yes', and then approve the change to my hard drive, nothing else happens.

I really would like to use FireFox (sick of the issues with Chrome and IE).

Thanks so much for your quick reply. I really appreciate the fact that you would take the time and effort to help me - very kind and generous! I tried restarting my computer as prescribed but, alas! The same thing still happens. What is also funny is that the extraction progress bar only goes to 61% before the the dialog closes and I must choose to continue installation. When I say 'yes', and then approve the change to my hard drive, nothing else happens. I really would like to use FireFox (sick of the issues with Chrome and IE).
cor-el
  • Top 10 Contributor
  • Moderator
17534 izisombululo 158547 izimpendulo
Kuphostiwe

Which security software (firewall, anti-virus) do you have?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to install Firefox.

Which security software (firewall, anti-virus) do you have? Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to install Firefox. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/