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User Account Can't access internet once parental controls used, even after turning off parental controls

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I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

Isisombululo esikhethiwe

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

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Isisombululo Esikhethiwe

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

Thank you,

I will try at the microsoft support website...