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Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to load IMAP messages from Gmail despite trying every listed possible solution including re-install, Using Windows 8.1; can you please advise?

Kuphostiwe

I am using Firefox 25 on a new laptop.

I am using Firefox 25 on a new laptop.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 12.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Skype Web Plugin
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Isisebenziso

  • Firefox 25.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Izandiso

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Norton Toolbar 2014.6.5.1 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Akusebenzi)
  • Norton Vulnerability Protection 12.0.5.3 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 9-13-2012
  • driverDate2:
  • driverVersion: 9.17.10.2857
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • dom.popup_maximum: 100
  • extensions.lastAppVersion: 25.0.1
  • gfx.direct2d.disabled: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dns.disablePrefetch: True
  • places.database.lastMaintenance: 1391873596
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1391873596

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
gnittala 25 izisombululo 307 izimpendulo
Kuphostiwe

Hello,

Can you please confirm if you are using this on Firefox or on Thunderbird? You mentioned IMAP messages from GMail, so trying to understand if you are using the webmail access or if you are using a mail client on Windows 8.1 to get the emails (Thuderbird). And also, is this the first time you are configuring gmail on Windows 8.1?

Thank you

Hello, Can you please confirm if you are using this on Firefox or on Thunderbird? You mentioned IMAP messages from GMail, so trying to understand if you are using the webmail access or if you are using a mail client on Windows 8.1 to get the emails (Thuderbird). And also, is this the first time you are configuring gmail on Windows 8.1? Thank you