Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

If I click on a .pdf link on a site or mail, infinite blank windows open, all the while downloading pdf.part files. How do I stop this action?

more options

It does not matter what or where the .pdf is, so it is not a result of a particular website, rather it is a fault in Firefox. It just started in the last week.

It does not matter what or where the .pdf is, so it is not a result of a particular website, rather it is a fault in Firefox. It just started in the last week.

Isisombululo esikhethiwe

Hi Critifur, could it be a PDF template (FDF file)? PDF templates sometimes need to load or reload a PDF. In a past thread, this was discovered to cause a "loop" when your PDF handler is set to "Preview in Firefox". However, this should not affect the majority of PDFs. If you need to open an FDF, you should change to Use Adobe Reader (this would be the application outside of Firefox) as the most compatible setting.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

Could you check your PDF handling setting in the Preferences dialog.

Firefox menu > Preferences > Applications

Allow several seconds for Firefox to load the list, then type pdf in the search box above the list to quickly filter it. What do you have here? If you modify it to use a different viewer (such as Preview), does that help?

more options

You get this problem if you select the Firefox program to handle a file when you get an "Open With" dialog.

You can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions if you can't do this via "Firefox > Preferences > Applications"

more options

It is already set to use preview actually.

more options

But I switched it to firefox, and it has stopped opening pages. Thank you!

more options

Isisombululo Esikhethiwe

Hi Critifur, could it be a PDF template (FDF file)? PDF templates sometimes need to load or reload a PDF. In a past thread, this was discovered to cause a "loop" when your PDF handler is set to "Preview in Firefox". However, this should not affect the majority of PDFs. If you need to open an FDF, you should change to Use Adobe Reader (this would be the application outside of Firefox) as the most compatible setting.