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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

recover bookmarks

  • 3 uphendule
  • 2 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu the-edmeister

tysonseppoh
tysonseppoh
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I was having issues with my firefox (errors, crashes, freezing, etc) so I decided to do an uninstall then a reinstall to see if it would fix. But before doing this I had set up a firefox sync account, and i made it to sync all my bookmarks. Of course I doubled check to make sure my bookmarks were indeed sync to the account (and they were indeed). Then I uninstalled firefox (I also check-marked and personal information check-box that was asked during the install). Then I reinstalled firefox and tried to log in firefox sync, by clicking 'I have an account' then it asks me "To activate, select Pair a Device on your other device" knowing this was impossible cause I am using the device to being with and I did a uninstall I therefore clicked 'I don't have the device with me' to do a different route. Then I put in my account information but it refused it continue without a recovery key, which is impossible for me to obtain due to uninstall, so I clicked 'I have lost my other device' but it still refused to continue no matter what recovery key i clicked or button I pressed. therefore as a last result i clicked change recovery key, and now it deleted my information on sync server (BTW WHY IS THE WARNING FONT IS SMALL).


Basically my questions is, is there a way I can get my old bookmark information from the sync server, like a rollback or something? or Anything? this is up-most BS that there was no way for me to obtain my information without resetting.

I was having issues with my firefox (errors, crashes, freezing, etc) so I decided to do an uninstall then a reinstall to see if it would fix. But before doing this I had set up a firefox sync account, and i made it to sync all my bookmarks. Of course I doubled check to make sure my bookmarks were indeed sync to the account (and they were indeed). Then I uninstalled firefox (I also check-marked and personal information check-box that was asked during the install). Then I reinstalled firefox and tried to log in firefox sync, by clicking 'I have an account' then it asks me "To activate, select Pair a Device on your other device" knowing this was impossible cause I am using the device to being with and I did a uninstall I therefore clicked 'I don't have the device with me' to do a different route. Then I put in my account information but it refused it continue without a recovery key, which is impossible for me to obtain due to uninstall, so I clicked 'I have lost my other device' but it still refused to continue no matter what recovery key i clicked or button I pressed. therefore as a last result i clicked change recovery key, and now it deleted my information on sync server (BTW WHY IS THE WARNING FONT IS SMALL). Basically my questions is, is there a way I can get my old bookmark information from the sync server, like a rollback or something? or Anything? this is up-most BS that there was no way for me to obtain my information without resetting.

All Replies (3)

Ajay Kumar Jogawath
Ajay Kumar Jogawath
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Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Click the Firefox button to open the menu and click on Bookmarks.
    • Click the Bookmarks menu and click on Show All Bookmarks.
  2. At the top of the Library window, click the "Import and Backup" menu and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

tysonseppoh
tysonseppoh Umnikazi wombuzo
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Hey Ajay,

Thanks for the reply, but unfortunately this did not work. The only backup it has was the one when I reinstalled firefox, which had none of my bookmarks. There were no other backups listed. Anyone know anything else?

thanks

the-edmeister
the-edmeister
  • Moderator
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Sorry you are having a problem with Firefox Sync.

There are two ways to connect a "new device" to the Sync server; one is by using the Recovery Key and the second is by "pairing" with a 2nd device. The Sync service wasn't intended to be a backup medium or a data "cloud" for storing data from one PC.

At this point after requesting a new Recovery Key, that is a moot point - your data was wiped from the Sync server with that new Key.