Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I got update 23 and then it cks if all add ons are ok. But every time I turn firefox on it keeps recking if add ona are good. How do i stop firefox from cking??

  • 1 baphendule
  • 1 inale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hello I got update 23 and when it finished and restarts it cks all my add on's and then its ready to finish updating. but this update the cking for good add ons keeps scanning each time i turn on firefox. so the 1st part of the 2 part scans ok but when it scans the 2ed part to ck add ons it does not finish and just goes away so then every time i turn on friefox it keeps doing this instead of laoding my home page firefox keeps opening up and then the firefox home page opens when i have my home page set to open up my yahoo acct. how do i get 23 update to stop scanning my 10 add ons and will then finish installing so my windows 8 laptop will get past this problem?? I hope U can tell me what to do and all my add ons are ok and my extensions are all good too!! thanks for helping me??

Hello I got update 23 and when it finished and restarts it cks all my add on's and then its ready to finish updating. but this update the cking for good add ons keeps scanning each time i turn on firefox. so the 1st part of the 2 part scans ok but when it scans the 2ed part to ck add ons it does not finish and just goes away so then every time i turn on friefox it keeps doing this instead of laoding my home page firefox keeps opening up and then the firefox home page opens when i have my home page set to open up my yahoo acct. how do i get 23 update to stop scanning my 10 add ons and will then finish installing so my windows 8 laptop will get past this problem?? I hope U can tell me what to do and all my add ons are ok and my extensions are all good too!! thanks for helping me??

All Replies (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

You can also check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.