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extensions

  • 8 uphendule
  • 8 zinale nkinga
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  • Igcine ukuphendulwa ngu miaegul

Seda77
Seda77
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Cannot remove GoPhotoIt 1.4 or Torrent Handler 1.1 from my Firefox Extensions list.

I have tried every thing possible to remove these two extensions. I tried running FF in Safe Mode which didn't work, I completely uninstalled FF however when I reinstalled it the two extensions appeared again.

Neither of them have 'Remove' buttons, only 'Enable' or 'Disable'. I have searched high and low on the Internet and while several other people have this issue, no one has provided a working solution.

These two extensions have obviously been installed by a third party but I do not know which one.

Any help would be greatly appreciated.

Cannot remove GoPhotoIt 1.4 or Torrent Handler 1.1 from my Firefox Extensions list. I have tried every thing possible to remove these two extensions. I tried running FF in Safe Mode which didn't work, I completely uninstalled FF however when I reinstalled it the two extensions appeared again. Neither of them have 'Remove' buttons, only 'Enable' or 'Disable'. I have searched high and low on the Internet and while several other people have this issue, no one has provided a working solution. These two extensions have obviously been installed by a third party but I do not know which one. Any help would be greatly appreciated.

Isisombululo esikhethiwe

those files have to be there somewhere for the extensions to appear in firefox, maybe they are hidden or in a folder that isn't included in the default search settings (i don't know my way around in os x though).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (8)

Seda77
Seda77 Umnikazi wombuzo
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Attached is a screenshot.

philipp
philipp
  • Moderator
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hello, on your computer search for the files named gophoto@gophoto.it.xpi and TorrentHandler@TorrentHandler.com.xpi and delete them... those extensions are probably malicious, so i'd also suggest running a full scan of your system with security software (however i don't have a mac myself, so i can't recommend any programs in particular)...

smo
smo
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check the suggestions in the following article:

Cannot remove an add-on (extension or theme)

... and let us know, if it helped.

Seda77
Seda77 Umnikazi wombuzo
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Hi Phillip...strangely enough when I do a search for both of those files, nothing comes up!

@smo - have tried each and every step in that article already to no avail.

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

those files have to be there somewhere for the extensions to appear in firefox, maybe they are hidden or in a folder that isn't included in the default search settings (i don't know my way around in os x though).

Seda77
Seda77 Umnikazi wombuzo
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See below....

Okulungisiwe ngu Seda77

Seda77
Seda77 Umnikazi wombuzo
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Hi Phillip - your advice to look in 'Hidden Files' has helped me locate these files!

Thanks a lot mate. Greatly appreciate it.

miaegul
miaegul
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I have hidden files shown. I still can't find the torrent handler file anywhere and can't delete it from add ons