Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am getting a STAR ANIMATOR ERROR - Can't locate 'Star' folder - Check installation.

more options

I am running Windows XP on my computer with Mozilla Firefox 20.0 and each time I start my computer I get the above error. I would like to know what I have to do to get rid of that error window when I start up my computer.

I am running Windows XP on my computer with Mozilla Firefox 20.0 and each time I start my computer I get the above error. I would like to know what I have to do to get rid of that error window when I start up my computer.

All Replies (1)

more options

I'm assuming you see this error well before you start up Firefox?

Microsoft has a couple of tools to see what programs are trying to start when you start Windows, and stop them from doing so.

(1) MSCONFIG

This program is included with Windows. You can read more about it in these articles:

(2) AUTORUNS

This program is an optional download from Microsoft you can get here:

Autoruns for Windows

That page also has links to usage suggestions and a support forum for the tool.