Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot download anything!!!

  • 2 uphendule
  • 2 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

I removed and re loaded Firefox. Now I can't download anything! says 'source file cannot be read'

I removed and re loaded Firefox. Now I can't download anything! says 'source file cannot be read'

Isisombululo esikhethiwe

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options
more options

Isisombululo Esikhethiwe

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"