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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have completely taken off all of firefox from my application, and now when I try to load the firefox I receive a message that thereis another firefox running

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before it crashed I was trying to take firefox to factory reset, my computer turned off before. I have a mac OSX 10.6

before it crashed I was trying to take firefox to factory reset, my computer turned off before. I have a mac OSX 10.6

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Hi dolphinman8

try to Remove the profile lock file in your Profile folder - mac and check it again.


thank you

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Check if you still have a profiles.ini file left if you've only deleted the Firefox profile folder:

  • /Users/<user>/Library/Application Support/Firefox/

If you still have a profiles.ini file, but the profile folder is gone then delete the profiles.ini file to force Firefox to create a new default profile.