Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox will not load http://www.bet365.com/home/FlashGen4/WebConsoleApp.asp?&cb=3558 I cleared history. I've installed Java and Adobe updates. still not work

  • 3 uphendule
  • 31 zinale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu dgwynne

30messi10
30messi10
more options

Firefox will not load 

http://www.bet365.com/home/FlashGen4/WebConsoleApp.asp?&cb=3558

It is just a blank screen. Does anyone else have this problem? 

I have cleared history and cache. I've also installed the new Java and Adobe updates and it is still not working.

The website works fine when I use microsoft internet explorer.

Firefox will not load http://www.bet365.com/home/FlashGen4/WebConsoleApp.asp?&cb=3558 It is just a blank screen. Does anyone else have this problem? I have cleared history and cache. I've also installed the new Java and Adobe updates and it is still not working. The website works fine when I use microsoft internet explorer.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Update the Flash plugin to the latest version.

You can find the latest Flash player for Firefox on this page.

30messi10
30messi10 Umnikazi wombuzo
more options

I have updated the flash plugin and it is still not working.

do you have any issues with the website?

dgwynne
dgwynne
more options

Hi 30messi10,

This is caused by a bug in the new security sandbox release of Flash Player (version 11.3.300.257), Adobe are currently working on a fix but here are two work arounds for now:

1) Reset Firefox - This is the easiest and many people have found this adequate: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_how-do-i-reset-firefox-to-its-default-state

2) Turn off the new Protected Mode - This fixes 99% of problems, make sure you turn it back on once Adobe have released an official update: http://forums.adobe.com/thread/1018071

Let me know how you get on.