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Firefox crashes before it even opens.

Kuphostiwe

Crash every time. Even in safe mode. Please help!!

Crash every time. Even in safe mode. Please help!!

Eminye Imininingwane Yohlelo

I-Crash ID

bp-b1706c13-a65f-4450-a4a4-281bb2120203

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; U; Android 2.3.4; en-us; A1_07 Build/GRJ22) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1

Eminye Imininingwane

John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

presumably you have read Firefox crashes - Troubleshoot, prevent and get help fixing crashes.

I am not finding any useful info about your crashID at the moment, have you any other CrashID s from the last fewdays ? (if so please post two or three of them).


Consider upgrading to firefox 10, obviously you will need to use another browser to obtain the installer file. Please do NOT use any options that remove personal settings.

presumably you have read [[firefox crashes]]. I am not finding any useful info about your crashID at the moment, have you any other CrashID s from the last fewdays ? (if so please post two or three of them). ----- Consider upgrading to firefox 10, obviously you will need to use another browser to obtain the installer file. Please do NOT use any options that remove personal settings.

Okulungisiwe ngu John99

Umnikazi wombuzo

I can look for more crash IDS. I would like to upgrade my Firefox but I can't even get internet explorer to open.

I can look for more crash IDS. I would like to upgrade my Firefox but I can't even get internet explorer to open.

Umnikazi wombuzo

I've deleted my Google toolbar. I've done a system restore.

I've deleted my Google toolbar. I've done a system restore.

Umnikazi wombuzo

Bp-cd7fb4a1-bab8-4f6d-88dc-81f482120204

bp-9616c909-8a07-41be-b31b-84da22120203

bp-1be52fc0-cd80-4561-a1af-fbcf2120203

Bp-cd7fb4a1-bab8-4f6d-88dc-81f482120204 bp-9616c909-8a07-41be-b31b-84da22120203 bp-1be52fc0-cd80-4561-a1af-fbcf2120203
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 izisombululo 40083 izimpendulo
Kuphostiwe

The last 4 digits of each crash report # are the date (0204 and 0203) the report was set to the crash report servers.

Do you have any crash reports from Jan 30 or earlier - 0130 - as the last 4 numbers?

I have been having problems since Tuesday getting new crash reports, like reports sent since Jan 30th. Crash reports have to be processed by analyzing the data before they are able to be called up for viewing, and it seems that there is a bottle-neck or a data overload in the processing stage for the last 5 days

The last 4 digits of each crash report # are the date (0204 and 0203) the report was set to the crash report servers. Do you have any crash reports from Jan 30 or earlier - 0130 - as the last 4 numbers? I have been having problems since Tuesday getting new crash reports, like reports sent since Jan 30th. Crash reports have to be processed by analyzing the data before they are able to be called up for viewing, and it seems that there is a bottle-neck or a data overload in the processing stage for the last 5 days
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

I am not too sure the Crash IDs help much at the moment, but crash Reports are now available.

These bugs are under investigation, but I am not sure much progress is being made with them at present.

I am not too sure the Crash IDs help much at the moment, but crash Reports are now available. *Crash report for: [https://crash-stats.mozilla.com/report/index/cd7fb4a1-bab8-4f6d-88dc-81f482120204 cd7fb4a1-bab8-4f6d-88dc-81f482120204] **Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int) ** related bug 716386 *Crash report for: [https://crash-stats.mozilla.com/report/index/9616c909-8a07-41be-b31b-84da22120203 9616c909-8a07-41be-b31b-84da22120203] **Signature: PR_EnumerateAddrInfo ** related bug 718389 (and Bug 501446 an older one relating to NoScript use) These bugs are under investigation, but I am not sure much progress is being made with them at present.

Umnikazi wombuzo

I have no clue what all that means. Help!

I have no clue what all that means. Help!
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 izisombululo 40083 izimpendulo
Kuphostiwe

Try updating to Firefox 10.0 and see what happens.

Try updating to Firefox 10.0 and see what happens.
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

Did you try Firefox 10 ?

Something that may be involved in some of your crashes is Google Desktop. Apparently that is no longer supported by Google.You could try disabling that to see if it helps. Note however if you uninstall it that downloads of Google Desktop are no longer available from Google, so unless you have the install files you may not be able to reinstate it. See http://googledesktop.blogspot.com/


Update.
(for detail see also /forums/contributors/708122?last=45060&page=2#post-45059 )

Startup crashes in Firefox 10

In fact Firefox 10 is itself having major problems with some crashes, to the extent that its full release as an automatic upgrade has been suspended. Those crashes include some of the crash signatures that you are noticing.

People are working on this, users with such crashes may even get emails asking about the problem from the developers who are working on the fix, if so please try to respond, you may have the vital clue needed to fix this.

Did you try Firefox 10 ? Something that may be involved in some of your crashes is Google Desktop. Apparently that is no longer supported by Google.You could try disabling that to see if it helps. Note however if you uninstall it that downloads of Google Desktop are no longer available from Google, so unless you have the install files you may not be able to reinstate it. See http://googledesktop.blogspot.com/ ------------------- Update.<br/> (for detail see also [/forums/contributors/708122?last=45060&page=2#post-45059] ) Startup crashes in Firefox 10 In fact Firefox 10 is itself having major problems with some crashes, to the extent that its full release as an automatic upgrade has been suspended. Those crashes include some of the crash signatures that you are noticing. People are working on this, users with such crashes may even get emails asking about the problem from the developers who are working on the fix, if so please try to respond, you may have the vital clue needed to fix this.

Okulungisiwe ngu John99