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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot delete cookies after updating to 9.0.1, also when opened, I have 2 new cookie files that disappear when FF is closed.

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I have uninstalled/reinstalled 9.0.1, the same thing happens. Checked my Profile, cookies.sqlite is there when FF is closed or uninstalled. When installed and opened, I have 2 new files, cookies.sqlite-wal and cookies.sqlite-shm, along with cookies.sqlite. Is this the reason I can't delete cookies? Also I have, and have had enabled AdBlock Plus and Privacy Browsing. After updating, I can't post anything to FF Support (this is my 4th attempt, finally used Safari to post) and files under Tools, such as Clear History are accessible, I shouldn't have a History to delete.

(1st edit) OK. I reinstalled FF 9.0.1 from Safari, but not directly from Mozilla. I used CNet, now things are working like they should. I have no cookies listed, except the ones I want. Private Browsing is working properly. However, I still have those 2 extra cookie files; -wal and -shm.

(2nd edit) I spoke too soon. After accessing sites that I frequent, the 'ad' cookies are back (adbright, realmedia, 247realmedia) and the site cookies are eliminated, not there, gone. Now I can't login to anything and am back to Safari to access FF Support Forum. Do I have a bug? Someone please help, I'm desperate, I hate IE, Safari, Chrome, etc. They have neither the level of ad and pop-up elimination that Firefox has; nor, do they have the level of customization that Firefox has. The 2 extra cookie files, -wal and -shm, are still there when FF is open, and gone again when FF is closed. One more thing I noticed, I have a Chrome Support Application file in my Library. Could the Chrome cookie file interfere with FF cookies? I wouldn't think so, I have Safari, as well, and neither browser has ever interfaced with the other before.

(3rd edit) I have uninstalled/reinstalled FF, all of my add-ons and also tried deleting the cookies.sqlite document from the FF Profile file, to no avail. I have counted, there are 14 sites listed in the Preferences>Privacy>Show Cookies pane (no pun intended) and they are all "ad" sites. These sites are also listed as blocked sites in Adblock Plus. Until someone answers, I give up, I don't know what else to do. There was only the one time that the cookies were gone from the Show Cookies pane, every other time I uninstalled/reinstalled anything, they were still there. So, until someone helps me, I'm stuck. The only thing I have not done is deleted the Profile file altogether. That is the last thing I want to do, unless I can save my bookmarks somewhere to move back after reinstallation. If this isn't rectified within a few days, I may just try that, too.

I have uninstalled/reinstalled 9.0.1, the same thing happens. Checked my Profile, cookies.sqlite is there when FF is closed or uninstalled. When installed and opened, I have 2 new files, cookies.sqlite-wal and cookies.sqlite-shm, along with cookies.sqlite. Is this the reason I can't delete cookies? Also I have, and have had enabled AdBlock Plus and Privacy Browsing. After updating, I can't post anything to FF Support (this is my 4th attempt, finally used Safari to post) and files under Tools, such as Clear History are accessible, I shouldn't have a History to delete. (1st edit) OK. I reinstalled FF 9.0.1 from Safari, but not directly from Mozilla. I used CNet, now things are working like they should. I have no cookies listed, except the ones I want. Private Browsing is working properly. However, I still have those 2 extra cookie files; -wal and -shm. (2nd edit) I spoke too soon. After accessing sites that I frequent, the 'ad' cookies are back (adbright, realmedia, 247realmedia) and the site cookies are eliminated, not there, gone. Now I can't login to anything and am back to Safari to access FF Support Forum. Do I have a bug? Someone please help, I'm desperate, I hate IE, Safari, Chrome, etc. They have neither the level of ad and pop-up elimination that Firefox has; nor, do they have the level of customization that Firefox has. The 2 extra cookie files, -wal and -shm, are still there when FF is open, and gone again when FF is closed. One more thing I noticed, I have a Chrome Support Application file in my Library. Could the Chrome cookie file interfere with FF cookies? I wouldn't think so, I have Safari, as well, and neither browser has ever interfaced with the other before. (3rd edit) I have uninstalled/reinstalled FF, all of my add-ons and also tried deleting the cookies.sqlite document from the FF Profile file, to no avail. I have counted, there are 14 sites listed in the Preferences>Privacy>Show Cookies pane (no pun intended) and they are all "ad" sites. These sites are also listed as blocked sites in Adblock Plus. Until someone answers, I give up, I don't know what else to do. There was only the one time that the cookies were gone from the Show Cookies pane, every other time I uninstalled/reinstalled anything, they were still there. So, until someone helps me, I'm stuck. The only thing I have not done is deleted the Profile file altogether. That is the last thing I want to do, unless I can save my bookmarks somewhere to move back after reinstallation. If this isn't rectified within a few days, I may just try that, too.

Okulungisiwe ngu nekoburo

Isisombululo esikhethiwe

I think I solved my issue. I enabled Safe Mode, then enabled each add-on, one at a time, restarting FF between each enable. I did not have the TACO add-on. I hope this is the end. Thank you for your reply. I appreciate it.

Little puzzle, this particular post was not the first in which I posted this issue. It was, however, the only one I thought had actually posted to the forum. The first two attempts I thought had not posted. Today, there are all of the posts, with the same problem. So, I truly thank Mozilla for their patience and all the people who took the time to read this and the other two posts. I apologize for the repeated posts. I really didn't think they had been posted because I couldn't find them afterwords to edit with my attempts at fixing this issue.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

cor-el
cor-el
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Do you have an extension like TACO (Abine) or TrackerBlock that maintains a set of OPT-OUT cookies?

If you do then you need to disable or uninstall such an extension.

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

nekoburo
nekoburo Umnikazi wombuzo
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Isisombululo Esikhethiwe

I think I solved my issue. I enabled Safe Mode, then enabled each add-on, one at a time, restarting FF between each enable. I did not have the TACO add-on. I hope this is the end. Thank you for your reply. I appreciate it.

Little puzzle, this particular post was not the first in which I posted this issue. It was, however, the only one I thought had actually posted to the forum. The first two attempts I thought had not posted. Today, there are all of the posts, with the same problem. So, I truly thank Mozilla for their patience and all the people who took the time to read this and the other two posts. I apologize for the repeated posts. I really didn't think they had been posted because I couldn't find them afterwords to edit with my attempts at fixing this issue.

Okulungisiwe ngu nekoburo