Why does a new tab not open when I click on it? I have just suffered from searchqu and successfully removed it (fingers crossed) but now I have this issue. Please help?
Since I got infected with searchqu and (hopefully) removed this, when I try and click on the + to open a new tab, nothing happens. I have also tried clicking on file, scrolling to "New Tab" but again nothing happens. However, if I go to file then "New Window" then it will open a new window - but what a nightmare!!! Please can someone help? Regards Chelley x
Solved it
Than you very much for your help x
Okulungisiwe ngu Chelleys
Isisombululo esikhethiwe
Uninstall the Ask Toolbar. It can cause that problem.
- http://support.mozilla.org/en-US/kb/Uninstalling+add-ons
- http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on
- http://kb.mozillazine.org/Uninstalling_toolbars
- Also see --> https://support.mozilla.org/en-US/questions/908952
If that does not solve the problem:
- See --> Troubleshooting extensions and themes
- See --> Troubleshooting plugins
- See --> Basic Troubleshooting
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Consider upgrading Firefox; you are using version 3.6.23, the current version is 3.6.25
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (1)
Isisombululo Esikhethiwe
Uninstall the Ask Toolbar. It can cause that problem.
- http://support.mozilla.org/en-US/kb/Uninstalling+add-ons
- http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on
- http://kb.mozillazine.org/Uninstalling_toolbars
- Also see --> https://support.mozilla.org/en-US/questions/908952
If that does not solve the problem:
- See --> Troubleshooting extensions and themes
- See --> Troubleshooting plugins
- See --> Basic Troubleshooting
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Consider upgrading Firefox; you are using version 3.6.23, the current version is 3.6.25
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Okulungisiwe ngu SafeBrowser