Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I click to launch firefox it says your firefox profile cannot be loaded. It may be missing or inaccessible. How do I fix this? I have been through all the troubleshooting and can not figure this out.

  • 1 baphendule
  • 7 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

raneetucker
raneetucker
more options

This just randomly occured when I tried to get online yesterday. I tried to go through run and pull up my profile but it does not seem to be there. I tried to create a new profile through run as well and it just pops up this error message. I have also tried uninstalling and reinstalling firefox and that does not seem to wrok either. This is not an issue on any other user accounts

This just randomly occured when I tried to get online yesterday. I tried to go through run and pull up my profile but it does not seem to be there. I tried to create a new profile through run as well and it just pops up this error message. I have also tried uninstalling and reinstalling firefox and that does not seem to wrok either. This is not an issue on any other user accounts

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: