Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 7.0.1 appears to websites as Firefox 3.6.3. Why?

  • 3 uphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Fatman_UK

more options

The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1.

I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

The extensions site in particular says "Not available for Firefox 3.6.3". Checking in the menu > help > about dialog, I see I am using Firefox 7.0.1. I would install a user agent switcher, but the extensions site thinks I'm using a really old browser and won't let me. :/

Isisombululo esikhethiwe

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options
  • get a fresh installer of Firefox 8 from getfirefox.com
  • remove Firefox completely, remove Program Files/Mozilla Firefox folder also
  • run a clean install and try
more options

Isisombululo Esikhethiwe

Your UserAgent string in Firefox is probably messed up by another program that you installed, and the addons website doesn't know you are running Firefox.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thanks ed, something has indeed fiddled with those settings. I wonder what...