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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am having problems downloading Mozilla Firefox. I select download and wait - then I select run. My computer then says it can't verify the site do I want to run anyway. When I select yes, an error box displays saying that the file is corrupt.

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I have windows 7 on my computer. I am sure it is a setting issue but I do not know how to fix it.

I have windows 7 on my computer. I am sure it is a setting issue but I do not know how to fix it.

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"