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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Matt_G

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It will not work at all, just like that it crashes immediatly

It will not work at all, just like that it crashes immediatly

Isisombululo esikhethiwe

Hey Cees.Verloop,

So you are saying that Firefox crashes as soon as it starts? Have you tried starting Firefox in Safe Mode? You can do this by holding down the Shift key while Firefox is starting. If it starts in Safe Mode, you should check out Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There are also lots of good troubleshooting steps in the Knowledge Base article Troubleshoot Firefox crashes (closing or quitting unexpectedly).

Hopefully this helps!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Hey Cees.Verloop,

So you are saying that Firefox crashes as soon as it starts? Have you tried starting Firefox in Safe Mode? You can do this by holding down the Shift key while Firefox is starting. If it starts in Safe Mode, you should check out Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There are also lots of good troubleshooting steps in the Knowledge Base article Troubleshoot Firefox crashes (closing or quitting unexpectedly).

Hopefully this helps!