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Firefox crashes

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Firefox 6.0.2 works fine, but upon upgrading to Firefox 7 it ceases to start at all giving me the crash reporter. I belive this is a "fresh" vanilla install as the only references to firefox I can find are in the registry which I'm leary about removing. I've removed all references from %APPDATA% and Program Files.

Firefox 6.0.2 works fine, but upon upgrading to Firefox 7 it ceases to start at all giving me the crash reporter. I belive this is a "fresh" vanilla install as the only references to firefox I can find are in the registry which I'm leary about removing. I've removed all references from %APPDATA% and Program Files.

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Your crashreport is
https://crash-stats.mozilla.com/report/index/dcc24958-2f00-4e35-8307-3759a2111009
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.