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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My master password stopped working and resetting didn't fix it.

  • 4 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu ernier47

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My master password had been working perfectly. Suddenly, it stopped working. It might have coincided with installation of Win7 SP1. I've reset the password (though this will create a lot of work) and it still does not work. Loading Firefox ver 5 didn't help either.

My master password had been working perfectly. Suddenly, it stopped working. It might have coincided with installation of Win7 SP1. I've reset the password (though this will create a lot of work) and it still does not work. Loading Firefox ver 5 didn't help either.

Isisombululo esikhethiwe

Does that also happen if you open the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

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Isisombululo Esikhethiwe

Does that also happen if you open the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
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Turning off private browsing fixed the problem. Thanks.

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You're welcome

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The issue was resolved by turning off private browsing.