When I try to download the newest version of FF I get a message that says I do not have permission to install it. Help!
I attempted to down load the 5 and 6 version at separate times. Both times I got an error message that stated I did not have permission to install the program. I own the computer and am the sole user. I am working on a Macbook Air. I have never encountered this issue before when updating Firefox. I am presently using the 3.5.6 edition and some of my sites are not supporting that edition anymore. Can you tell me what this error message means? I also have not been receiving the update messages for the new editions of Firefox.
All Replies (1)
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
- Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install
- Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.