Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I undo the last upgrade that you installed I need to be able to usae my Ancestry Picture viewer and it won't work with the last update

  • 3 uphendule
  • 2 zinale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu Repairnut

more options

Ancestry Picture viewer does not work with your latest upgrade so it rendered my printing ability of specific records, without it for me Firefox is useless so I would like to undo the last upgrade if that is possible Regard's Leo Paul Bertrand

All Replies (3)

more options

Hello, You can find Firefox 4.0.1 here However, if you wish to downgrade Firefox, I suggest that you use Firefox 3.6 which is still maintained. It can be found here. Hope that helps.


edit: fixed 4.0.1 link as random unofficial download sites like oldapps is not needed

Okulungisiwe ngu James

more options

According to another Ancestry.com user, 3.6.18 is needed.

http://www.mozilla.com/en-US/firefox/all-older.html

more options

No this did not fix the problem it download the file OK but Firefox can't find it